Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior terhadap Kinerja

<p><em>Badan Pusat Statistik has a vision as a provider of quality data needed in the planning, monitoring, and evaluating development for the government and the community. The current focus of BPS is on improving data quality and excellent service so that the role of BPS staff, especial...

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Autores principales:	Permata Sakti, Rossanto Dwi Handoyo, Ake Wihadanto
Formato:	article
Lenguaje:	ID
Publicado:	Universitas Muhammadiyah Sumatera Utara 2020
Materias:	emotional intelligence, organizational commitment, ocb, performance, ksk, bps Management. Industrial management HD28-70 Business HF5001-6182
Acceso en línea:	https://doaj.org/article/bde1776b902e4e8aa9e04c2d66aaf9d3
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spelling	oai:doaj.org-article:bde1776b902e4e8aa9e04c2d66aaf9d32021-11-05T05:03:36ZPengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior terhadap Kinerja1693-76192580-417010.30596/jimb.v21i1.4149https://doaj.org/article/bde1776b902e4e8aa9e04c2d66aaf9d32020-11-01T00:00:00Zhttp://jurnal.umsu.ac.id/index.php/mbisnis/article/view/4149https://doaj.org/toc/1693-7619https://doaj.org/toc/2580-4170<p><em>Badan Pusat Statistik has a vision as a provider of quality data needed in the planning, monitoring, and evaluating development for the government and the community. The current focus of BPS is on improving data quality and excellent service so that the role of BPS staff, especially the District Statistics Coordinator (KSK) in improving data quality, is very important. This study aims to analyze the effect of emotional intelligence, organizational commitment, and Organizational Citizenship Behavior on the performance of KSK in Statistics of Regency / Municipality in East Java as many as 447 people using SmartPLS software. The results showed that organizational commitment had a positive effect but did not have a significant impact on the performance of KSK. In contrast, OCB and emotional intelligence partially had a positive and significant effect on KSK performance. Other factors influence variable emotional intelligence, organizational commitment, and OCB influence the performance of KSK by 75.89 percent and by 24.11 percent.</em></p>Permata SaktiRossanto Dwi HandoyoAke WihadantoUniversitas Muhammadiyah Sumatera Utaraarticleemotional intelligence, organizational commitment, ocb, performance, ksk, bpsManagement. Industrial managementHD28-70BusinessHF5001-6182IDJurnal Ilmiah Manajemen dan Bisnis, Vol 21, Iss 1, Pp 60-68 (2020)
institution	DOAJ
collection	DOAJ
language	ID
topic	emotional intelligence, organizational commitment, ocb, performance, ksk, bps Management. Industrial management HD28-70 Business HF5001-6182
spellingShingle	emotional intelligence, organizational commitment, ocb, performance, ksk, bps Management. Industrial management HD28-70 Business HF5001-6182 Permata Sakti Rossanto Dwi Handoyo Ake Wihadanto Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior terhadap Kinerja
description	<p><em>Badan Pusat Statistik has a vision as a provider of quality data needed in the planning, monitoring, and evaluating development for the government and the community. The current focus of BPS is on improving data quality and excellent service so that the role of BPS staff, especially the District Statistics Coordinator (KSK) in improving data quality, is very important. This study aims to analyze the effect of emotional intelligence, organizational commitment, and Organizational Citizenship Behavior on the performance of KSK in Statistics of Regency / Municipality in East Java as many as 447 people using SmartPLS software. The results showed that organizational commitment had a positive effect but did not have a significant impact on the performance of KSK. In contrast, OCB and emotional intelligence partially had a positive and significant effect on KSK performance. Other factors influence variable emotional intelligence, organizational commitment, and OCB influence the performance of KSK by 75.89 percent and by 24.11 percent.</em></p>
format	article
author	Permata Sakti Rossanto Dwi Handoyo Ake Wihadanto
author_facet	Permata Sakti Rossanto Dwi Handoyo Ake Wihadanto
author_sort	Permata Sakti
title	Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior terhadap Kinerja
title_short	Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior terhadap Kinerja
title_full	Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior terhadap Kinerja
title_fullStr	Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior terhadap Kinerja
title_full_unstemmed	Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior terhadap Kinerja
title_sort	pengaruh kecerdasan emosional, komitmen organisasional dan organizational citizenship behavior terhadap kinerja
publisher	Universitas Muhammadiyah Sumatera Utara
publishDate	2020
url	https://doaj.org/article/bde1776b902e4e8aa9e04c2d66aaf9d3
work_keys_str_mv	AT permatasakti pengaruhkecerdasanemosionalkomitmenorganisasionaldanorganizationalcitizenshipbehaviorterhadapkinerja AT rossantodwihandoyo pengaruhkecerdasanemosionalkomitmenorganisasionaldanorganizationalcitizenshipbehaviorterhadapkinerja AT akewihadanto pengaruhkecerdasanemosionalkomitmenorganisasionaldanorganizationalcitizenshipbehaviorterhadapkinerja
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Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior terhadap Kinerja

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