Pharmacists' perceptions of the use of internet-based medication information by patients: A cross-sectional survey.

<h4>Purpose</h4>The credibility and the reliability of Internet webpages to seek medication-related information is questionable. The main objective of the current study was to evaluate perception and experience of pharmacists with the use of Internet-based medication information by their...

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Autores principales: Eman Alefishat, Rana Abu Farha, Mohammed Zawiah
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Publicado: Public Library of Science (PLoS) 2021
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spelling oai:doaj.org-article:beec9f69442048a6accd0a02d881635c2021-12-02T20:18:09ZPharmacists' perceptions of the use of internet-based medication information by patients: A cross-sectional survey.1932-620310.1371/journal.pone.0256031https://doaj.org/article/beec9f69442048a6accd0a02d881635c2021-01-01T00:00:00Zhttps://doi.org/10.1371/journal.pone.0256031https://doaj.org/toc/1932-6203<h4>Purpose</h4>The credibility and the reliability of Internet webpages to seek medication-related information is questionable. The main objective of the current study was to evaluate perception and experience of pharmacists with the use of Internet-based medication information by their patients.<h4>Methods</h4>This is a cross-sectional descriptive study that was conducted to evaluate perception and experience of pharmacists with the use of Internet-based medication information by their patients. During the study period, 200 pharmacists were approached to participate in the study using a paper-based survey to assess their perceptions and current experience with the use of Internet-based medication information by their patients. Data were analyzed using descriptive statistics (mean/standard deviation for continuous variables, and frequency/percentages for qualitative variables). Also, simple linear regression was utilized to screen factors affecting pharmacists' perception scores of the use of Internet-based medication information.<h4>Results</h4>Among 161 recruited pharmacists, the majority (n = 129, 80.1%) reported receiving inquiries from patients about Internet-based medication information within the last year. Among them, only 22.6% (n = 29) of pharmacists believed that Internet-based medication information is somewhat or very accurate. Unfortunately, only 24.2% (n = 31) of them stated that they always had enough time for their patient to discuss their Internet-based medication information. Regarding pharmacists' perception of the use of Internet-based medication information by their patients, more than half of the pharmacists (>50%) believe that Internet-based medication information could increase the patient's role in taking responsibility. On the other hand, 54.7% (n = 88) of the pharmacists believed that Internet-based medication information would contribute to rising the healthcare cost by obtaining unnecessary medications by patients. Finally, pharmacists' educational level was found to significantly affect their perception scores toward patient use of Internet-based medication information where those with higher educational level showed lower perception score (r = -0.200, P-value = 0.011).<h4>Conclusion</h4>Although pharmacists felt that usage of Internet-based data by patients is beneficial, they also have believed that it has a negative impact in terms of rising the healthcare cost, and it promotes unnecessary fear or concern about medications. We suggest that pharmacists be trained on principles of critical appraisal to become professional in retrieval information on the Internet that might improve their delivery of healthcare information and their recommendations to patients.Eman AlefishatRana Abu FarhaMohammed ZawiahPublic Library of Science (PLoS)articleMedicineRScienceQENPLoS ONE, Vol 16, Iss 8, p e0256031 (2021)
institution DOAJ
collection DOAJ
language EN
topic Medicine
R
Science
Q
spellingShingle Medicine
R
Science
Q
Eman Alefishat
Rana Abu Farha
Mohammed Zawiah
Pharmacists' perceptions of the use of internet-based medication information by patients: A cross-sectional survey.
description <h4>Purpose</h4>The credibility and the reliability of Internet webpages to seek medication-related information is questionable. The main objective of the current study was to evaluate perception and experience of pharmacists with the use of Internet-based medication information by their patients.<h4>Methods</h4>This is a cross-sectional descriptive study that was conducted to evaluate perception and experience of pharmacists with the use of Internet-based medication information by their patients. During the study period, 200 pharmacists were approached to participate in the study using a paper-based survey to assess their perceptions and current experience with the use of Internet-based medication information by their patients. Data were analyzed using descriptive statistics (mean/standard deviation for continuous variables, and frequency/percentages for qualitative variables). Also, simple linear regression was utilized to screen factors affecting pharmacists' perception scores of the use of Internet-based medication information.<h4>Results</h4>Among 161 recruited pharmacists, the majority (n = 129, 80.1%) reported receiving inquiries from patients about Internet-based medication information within the last year. Among them, only 22.6% (n = 29) of pharmacists believed that Internet-based medication information is somewhat or very accurate. Unfortunately, only 24.2% (n = 31) of them stated that they always had enough time for their patient to discuss their Internet-based medication information. Regarding pharmacists' perception of the use of Internet-based medication information by their patients, more than half of the pharmacists (>50%) believe that Internet-based medication information could increase the patient's role in taking responsibility. On the other hand, 54.7% (n = 88) of the pharmacists believed that Internet-based medication information would contribute to rising the healthcare cost by obtaining unnecessary medications by patients. Finally, pharmacists' educational level was found to significantly affect their perception scores toward patient use of Internet-based medication information where those with higher educational level showed lower perception score (r = -0.200, P-value = 0.011).<h4>Conclusion</h4>Although pharmacists felt that usage of Internet-based data by patients is beneficial, they also have believed that it has a negative impact in terms of rising the healthcare cost, and it promotes unnecessary fear or concern about medications. We suggest that pharmacists be trained on principles of critical appraisal to become professional in retrieval information on the Internet that might improve their delivery of healthcare information and their recommendations to patients.
format article
author Eman Alefishat
Rana Abu Farha
Mohammed Zawiah
author_facet Eman Alefishat
Rana Abu Farha
Mohammed Zawiah
author_sort Eman Alefishat
title Pharmacists' perceptions of the use of internet-based medication information by patients: A cross-sectional survey.
title_short Pharmacists' perceptions of the use of internet-based medication information by patients: A cross-sectional survey.
title_full Pharmacists' perceptions of the use of internet-based medication information by patients: A cross-sectional survey.
title_fullStr Pharmacists' perceptions of the use of internet-based medication information by patients: A cross-sectional survey.
title_full_unstemmed Pharmacists' perceptions of the use of internet-based medication information by patients: A cross-sectional survey.
title_sort pharmacists' perceptions of the use of internet-based medication information by patients: a cross-sectional survey.
publisher Public Library of Science (PLoS)
publishDate 2021
url https://doaj.org/article/beec9f69442048a6accd0a02d881635c
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AT ranaabufarha pharmacistsperceptionsoftheuseofinternetbasedmedicationinformationbypatientsacrosssectionalsurvey
AT mohammedzawiah pharmacistsperceptionsoftheuseofinternetbasedmedicationinformationbypatientsacrosssectionalsurvey
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