GENERAL VIEWS OF STUDENTS ABOUT THE QUALITY OF SERVICE AND THEIR SATISFACTION LEVEL IN THE HIGHER EDUCATION CREDIT AND HOSTELS INSTITUTION (AFYONKARAHİSAR-TINAZTEPE DORMITORY SAMPLE)

The purpose of this study is to determine general views of students about the quality of service and their satisfaction level in the Higher Education Credit and Hostels Institution. The study group, comprising of 442 randomly chosen students, stay at Tınaztepe Dormitory within the borders of Afyon K...

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Autor principal:	Süleyman KARATAŞ
Formato:	article
Lenguaje:	DE EN FR TR
Publicado:	Fırat University 2019
Materias:	quality service quality and student satisfaction Social Sciences H Social sciences (General) H1-99
Acceso en línea:	https://doaj.org/article/bfcbd7907f1a4e0384f100f4c1790e8b
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spelling	oai:doaj.org-article:bfcbd7907f1a4e0384f100f4c1790e8b2021-11-24T09:21:09ZGENERAL VIEWS OF STUDENTS ABOUT THE QUALITY OF SERVICE AND THEIR SATISFACTION LEVEL IN THE HIGHER EDUCATION CREDIT AND HOSTELS INSTITUTION (AFYONKARAHİSAR-TINAZTEPE DORMITORY SAMPLE)2148-416310.9761/jasss_147https://doaj.org/article/bfcbd7907f1a4e0384f100f4c1790e8b2019-08-01T00:00:00Zhttps://jasstudies.com/index.jsp?mod=tammetin&makaleadi=1126049097_karata%C5%9Fs%C3%BCleyman_185-200_5-5_T.pdf&key=26174https://doaj.org/toc/2148-4163The purpose of this study is to determine general views of students about the quality of service and their satisfaction level in the Higher Education Credit and Hostels Institution. The study group, comprising of 442 randomly chosen students, stay at Tınaztepe Dormitory within the borders of Afyon Kocatepe University and study at the Faculty of Education, Faculty of Science, Faculty of Engineering, and the Faculty of Economics and Administrative Sciences Faculty of Veterinary Medicine. To gather the data of this study, "Higher Education Credit and Hostels Institution and for service quality and student satisfaction survey Form" was used. In addition to descriptive statistics, t-test, ANOVA techniques were used to analyse the data. According to the findings, (1) canteens, fast food restaurants should be more sensitive about hygiene, (2) there is a lack of facilities for students to spend their free times, (3) psycho-social service staffs are not able to give consultation to students and (4) some problems occur while implementing dormitory rules.Süleyman KARATAŞFırat Universityarticlequalityservice quality and student satisfactionSocial SciencesHSocial sciences (General)H1-99DEENFRTRJournal of Academic Social Science Studies , Vol 5, Iss 12, Pp 185-200 (2019)
institution	DOAJ
collection	DOAJ
language	DE EN FR TR
topic	quality service quality and student satisfaction Social Sciences H Social sciences (General) H1-99
spellingShingle	quality service quality and student satisfaction Social Sciences H Social sciences (General) H1-99 Süleyman KARATAŞ GENERAL VIEWS OF STUDENTS ABOUT THE QUALITY OF SERVICE AND THEIR SATISFACTION LEVEL IN THE HIGHER EDUCATION CREDIT AND HOSTELS INSTITUTION (AFYONKARAHİSAR-TINAZTEPE DORMITORY SAMPLE)
description	The purpose of this study is to determine general views of students about the quality of service and their satisfaction level in the Higher Education Credit and Hostels Institution. The study group, comprising of 442 randomly chosen students, stay at Tınaztepe Dormitory within the borders of Afyon Kocatepe University and study at the Faculty of Education, Faculty of Science, Faculty of Engineering, and the Faculty of Economics and Administrative Sciences Faculty of Veterinary Medicine. To gather the data of this study, "Higher Education Credit and Hostels Institution and for service quality and student satisfaction survey Form" was used. In addition to descriptive statistics, t-test, ANOVA techniques were used to analyse the data. According to the findings, (1) canteens, fast food restaurants should be more sensitive about hygiene, (2) there is a lack of facilities for students to spend their free times, (3) psycho-social service staffs are not able to give consultation to students and (4) some problems occur while implementing dormitory rules.
format	article
author	Süleyman KARATAŞ
author_facet	Süleyman KARATAŞ
author_sort	Süleyman KARATAŞ
title	GENERAL VIEWS OF STUDENTS ABOUT THE QUALITY OF SERVICE AND THEIR SATISFACTION LEVEL IN THE HIGHER EDUCATION CREDIT AND HOSTELS INSTITUTION (AFYONKARAHİSAR-TINAZTEPE DORMITORY SAMPLE)
title_short	GENERAL VIEWS OF STUDENTS ABOUT THE QUALITY OF SERVICE AND THEIR SATISFACTION LEVEL IN THE HIGHER EDUCATION CREDIT AND HOSTELS INSTITUTION (AFYONKARAHİSAR-TINAZTEPE DORMITORY SAMPLE)
title_full	GENERAL VIEWS OF STUDENTS ABOUT THE QUALITY OF SERVICE AND THEIR SATISFACTION LEVEL IN THE HIGHER EDUCATION CREDIT AND HOSTELS INSTITUTION (AFYONKARAHİSAR-TINAZTEPE DORMITORY SAMPLE)
title_fullStr	GENERAL VIEWS OF STUDENTS ABOUT THE QUALITY OF SERVICE AND THEIR SATISFACTION LEVEL IN THE HIGHER EDUCATION CREDIT AND HOSTELS INSTITUTION (AFYONKARAHİSAR-TINAZTEPE DORMITORY SAMPLE)
title_full_unstemmed	GENERAL VIEWS OF STUDENTS ABOUT THE QUALITY OF SERVICE AND THEIR SATISFACTION LEVEL IN THE HIGHER EDUCATION CREDIT AND HOSTELS INSTITUTION (AFYONKARAHİSAR-TINAZTEPE DORMITORY SAMPLE)
title_sort	general views of students about the quality of service and their satisfaction level in the higher education credit and hostels institution (afyonkarahi̇sar-tinaztepe dormitory sample)
publisher	Fırat University
publishDate	2019
url	https://doaj.org/article/bfcbd7907f1a4e0384f100f4c1790e8b
work_keys_str_mv	AT suleymankaratas generalviewsofstudentsaboutthequalityofserviceandtheirsatisfactionlevelinthehighereducationcreditandhostelsinstitutionafyonkarahisartinaztepedormitorysample
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GENERAL VIEWS OF STUDENTS ABOUT THE QUALITY OF SERVICE AND THEIR SATISFACTION LEVEL IN THE HIGHER EDUCATION CREDIT AND HOSTELS INSTITUTION (AFYONKARAHİSAR-TINAZTEPE DORMITORY SAMPLE)

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