Can using the functional resonance analysis method, as an intervention, improve patient safety in hospitals?: a stepped wedge design protocol

Abstract Background Healthcare professionals are sometimes forced to adjust their work to varying conditions leading to discrepancies between hospital protocols and daily practice. We will examine the discrepancies between protocols, ‘Work As Imagined’ (WAI), and daily practice ‘Work As Done’ (WAD)...

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Autores principales: Liselotte M. van Dijk, Meggie D. Meulman, Linda van Eikenhorst, Hanneke Merten, Bernadette C. F. M. Schutijser, Cordula Wagner
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Lenguaje:EN
Publicado: BMC 2021
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Acceso en línea:https://doaj.org/article/c0dd7e5cae6c473192c88c80df0b6311
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spelling oai:doaj.org-article:c0dd7e5cae6c473192c88c80df0b63112021-11-14T12:09:47ZCan using the functional resonance analysis method, as an intervention, improve patient safety in hospitals?: a stepped wedge design protocol10.1186/s12913-021-07244-z1472-6963https://doaj.org/article/c0dd7e5cae6c473192c88c80df0b63112021-11-01T00:00:00Zhttps://doi.org/10.1186/s12913-021-07244-zhttps://doaj.org/toc/1472-6963Abstract Background Healthcare professionals are sometimes forced to adjust their work to varying conditions leading to discrepancies between hospital protocols and daily practice. We will examine the discrepancies between protocols, ‘Work As Imagined’ (WAI), and daily practice ‘Work As Done’ (WAD) to determine whether these adjustments are deliberate or accidental. The discrepancies between WAI and WAD can be visualised using the Functional Resonance Analysis Method (FRAM). FRAM will be applied to three patient safety themes: risk screening of the frail older patients; the administration of high-risk medication; and performing medication reconciliation at discharge. Methods A stepped wedge design will be used to collect data over 16 months. The FRAM intervention consists of constructing WAI and WAD models by analysing hospital protocols and interviewing healthcare professionals, and a meeting with healthcare professionals in each ward to discuss the discrepancies between WAI and WAD. Safety indicators will be collected to monitor compliance rates. Additionally, the potential differences in resilience levels among nurses before and after the FRAM intervention will be measured using the Employee Resilience Scale (EmpRes) questionnaire. Lastly, we will monitor whether gaining insight into differences between WAI and WAD has led to behavioural and organisational change. Discussion This article will assess whether using FRAM to reveal possible discrepancies between hospital protocols (WAI) and daily practice (WAD) will improve compliance with safety indicators and employee resilience, and whether these insights will lead to behavioural and organisational change. Trial registration Netherlands Trial Register NL8778; https://www.trialregister.nl/trial/8778 . Registered 16 July 2020. Retrospectively registered.Liselotte M. van DijkMeggie D. MeulmanLinda van EikenhorstHanneke MertenBernadette C. F. M. SchutijserCordula WagnerBMCarticlePatient safetyStepped wedge trialFRAMSafety-IIHospitalPublic aspects of medicineRA1-1270ENBMC Health Services Research, Vol 21, Iss 1, Pp 1-10 (2021)
institution DOAJ
collection DOAJ
language EN
topic Patient safety
Stepped wedge trial
FRAM
Safety-II
Hospital
Public aspects of medicine
RA1-1270
spellingShingle Patient safety
Stepped wedge trial
FRAM
Safety-II
Hospital
Public aspects of medicine
RA1-1270
Liselotte M. van Dijk
Meggie D. Meulman
Linda van Eikenhorst
Hanneke Merten
Bernadette C. F. M. Schutijser
Cordula Wagner
Can using the functional resonance analysis method, as an intervention, improve patient safety in hospitals?: a stepped wedge design protocol
description Abstract Background Healthcare professionals are sometimes forced to adjust their work to varying conditions leading to discrepancies between hospital protocols and daily practice. We will examine the discrepancies between protocols, ‘Work As Imagined’ (WAI), and daily practice ‘Work As Done’ (WAD) to determine whether these adjustments are deliberate or accidental. The discrepancies between WAI and WAD can be visualised using the Functional Resonance Analysis Method (FRAM). FRAM will be applied to three patient safety themes: risk screening of the frail older patients; the administration of high-risk medication; and performing medication reconciliation at discharge. Methods A stepped wedge design will be used to collect data over 16 months. The FRAM intervention consists of constructing WAI and WAD models by analysing hospital protocols and interviewing healthcare professionals, and a meeting with healthcare professionals in each ward to discuss the discrepancies between WAI and WAD. Safety indicators will be collected to monitor compliance rates. Additionally, the potential differences in resilience levels among nurses before and after the FRAM intervention will be measured using the Employee Resilience Scale (EmpRes) questionnaire. Lastly, we will monitor whether gaining insight into differences between WAI and WAD has led to behavioural and organisational change. Discussion This article will assess whether using FRAM to reveal possible discrepancies between hospital protocols (WAI) and daily practice (WAD) will improve compliance with safety indicators and employee resilience, and whether these insights will lead to behavioural and organisational change. Trial registration Netherlands Trial Register NL8778; https://www.trialregister.nl/trial/8778 . Registered 16 July 2020. Retrospectively registered.
format article
author Liselotte M. van Dijk
Meggie D. Meulman
Linda van Eikenhorst
Hanneke Merten
Bernadette C. F. M. Schutijser
Cordula Wagner
author_facet Liselotte M. van Dijk
Meggie D. Meulman
Linda van Eikenhorst
Hanneke Merten
Bernadette C. F. M. Schutijser
Cordula Wagner
author_sort Liselotte M. van Dijk
title Can using the functional resonance analysis method, as an intervention, improve patient safety in hospitals?: a stepped wedge design protocol
title_short Can using the functional resonance analysis method, as an intervention, improve patient safety in hospitals?: a stepped wedge design protocol
title_full Can using the functional resonance analysis method, as an intervention, improve patient safety in hospitals?: a stepped wedge design protocol
title_fullStr Can using the functional resonance analysis method, as an intervention, improve patient safety in hospitals?: a stepped wedge design protocol
title_full_unstemmed Can using the functional resonance analysis method, as an intervention, improve patient safety in hospitals?: a stepped wedge design protocol
title_sort can using the functional resonance analysis method, as an intervention, improve patient safety in hospitals?: a stepped wedge design protocol
publisher BMC
publishDate 2021
url https://doaj.org/article/c0dd7e5cae6c473192c88c80df0b6311
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