Risk factors for digital stress in German public administrations

Abstract Objective As the digitization of the working world progresses, the demands on employees change. Not least, this is true for the setting of public administrations in Germany, which is currently affected by the transformation to E-Government. This study aims to identify and describe a risk cl...

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Autores principales: Sammy Joelle Shirley Wrede, Dominique Rodil dos Anjos, Jan Patrick Kettschau, Horst Christoph Broding, Kevin Claassen
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Lenguaje:EN
Publicado: BMC 2021
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Acceso en línea:https://doaj.org/article/c27c758100074b309540f45b5cce77fe
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spelling oai:doaj.org-article:c27c758100074b309540f45b5cce77fe2021-12-05T12:09:21ZRisk factors for digital stress in German public administrations10.1186/s12889-021-12247-w1471-2458https://doaj.org/article/c27c758100074b309540f45b5cce77fe2021-12-01T00:00:00Zhttps://doi.org/10.1186/s12889-021-12247-whttps://doaj.org/toc/1471-2458Abstract Objective As the digitization of the working world progresses, the demands on employees change. Not least, this is true for the setting of public administrations in Germany, which is currently affected by the transformation to E-Government. This study aims to identify and describe a risk cluster of digitally stressed employees in public administrations. Methods An online sample of 710 employees from three public administrations in North Rhine-Westphalia were surveyed about digital stress (7 items) and several potential risk factors (19 items) derived from the current research. In the first step, a hierarchical agglomerative cluster analysis is used to detect the risk cluster. This is followed by a comparison to the group of the remaining employees regarding their risk profiles. Results The analysis states that the digitally stressed cluster accounts for approximately ten percent of the public administration’s employees of the total sample. Employees in the risk cluster are less satisfied with on-site work overall, experience less collegial support on-site, experience less collegial support in the home office, resign more often, are more likely to feel overwhelmed, are less educated, are older in age and more often have relatives in need of care. Conclusion This work was able to identify and describe a group of digitally stressed rather than left-behind employees in public administrations to bring awareness to potentially destructive factors in the digital transformation process but eventually to social inequalities. The findings offer the basis for interventions to arise and evoke potential for further research.Sammy Joelle Shirley WredeDominique Rodil dos AnjosJan Patrick KettschauHorst Christoph BrodingKevin ClaassenBMCarticleDigital stressDigitizationPublic administrationRisk factorsCluster analysisPublic aspects of medicineRA1-1270ENBMC Public Health, Vol 21, Iss 1, Pp 1-11 (2021)
institution DOAJ
collection DOAJ
language EN
topic Digital stress
Digitization
Public administration
Risk factors
Cluster analysis
Public aspects of medicine
RA1-1270
spellingShingle Digital stress
Digitization
Public administration
Risk factors
Cluster analysis
Public aspects of medicine
RA1-1270
Sammy Joelle Shirley Wrede
Dominique Rodil dos Anjos
Jan Patrick Kettschau
Horst Christoph Broding
Kevin Claassen
Risk factors for digital stress in German public administrations
description Abstract Objective As the digitization of the working world progresses, the demands on employees change. Not least, this is true for the setting of public administrations in Germany, which is currently affected by the transformation to E-Government. This study aims to identify and describe a risk cluster of digitally stressed employees in public administrations. Methods An online sample of 710 employees from three public administrations in North Rhine-Westphalia were surveyed about digital stress (7 items) and several potential risk factors (19 items) derived from the current research. In the first step, a hierarchical agglomerative cluster analysis is used to detect the risk cluster. This is followed by a comparison to the group of the remaining employees regarding their risk profiles. Results The analysis states that the digitally stressed cluster accounts for approximately ten percent of the public administration’s employees of the total sample. Employees in the risk cluster are less satisfied with on-site work overall, experience less collegial support on-site, experience less collegial support in the home office, resign more often, are more likely to feel overwhelmed, are less educated, are older in age and more often have relatives in need of care. Conclusion This work was able to identify and describe a group of digitally stressed rather than left-behind employees in public administrations to bring awareness to potentially destructive factors in the digital transformation process but eventually to social inequalities. The findings offer the basis for interventions to arise and evoke potential for further research.
format article
author Sammy Joelle Shirley Wrede
Dominique Rodil dos Anjos
Jan Patrick Kettschau
Horst Christoph Broding
Kevin Claassen
author_facet Sammy Joelle Shirley Wrede
Dominique Rodil dos Anjos
Jan Patrick Kettschau
Horst Christoph Broding
Kevin Claassen
author_sort Sammy Joelle Shirley Wrede
title Risk factors for digital stress in German public administrations
title_short Risk factors for digital stress in German public administrations
title_full Risk factors for digital stress in German public administrations
title_fullStr Risk factors for digital stress in German public administrations
title_full_unstemmed Risk factors for digital stress in German public administrations
title_sort risk factors for digital stress in german public administrations
publisher BMC
publishDate 2021
url https://doaj.org/article/c27c758100074b309540f45b5cce77fe
work_keys_str_mv AT sammyjoelleshirleywrede riskfactorsfordigitalstressingermanpublicadministrations
AT dominiquerodildosanjos riskfactorsfordigitalstressingermanpublicadministrations
AT janpatrickkettschau riskfactorsfordigitalstressingermanpublicadministrations
AT horstchristophbroding riskfactorsfordigitalstressingermanpublicadministrations
AT kevinclaassen riskfactorsfordigitalstressingermanpublicadministrations
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