Pengaruh Pemasaran Berbasis Pengalaman, Efikasi Diri, dan Kepercayaan terhadap Niat Beli Kembali Layanan Bus Premium

<p><em>This study aims to analyze the effect of Experiential Marketing, Self Efficacy, and Trust in Repurchase Intentions in Royaltrans Premium Bus Services. The data used are primary data compiled using a questionnaire, data analysis using a positive Structural and Equation Model (SEM)...

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Autores principales: Firman Fauzi, Armelia Levana
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Publicado: Universitas Muhammadiyah Sumatera Utara 2020
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Acceso en línea:https://doaj.org/article/c27f91769e374708a87a0068efb0e965
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spelling oai:doaj.org-article:c27f91769e374708a87a0068efb0e9652021-11-05T05:03:36ZPengaruh Pemasaran Berbasis Pengalaman, Efikasi Diri, dan Kepercayaan terhadap Niat Beli Kembali Layanan Bus Premium1693-76192580-417010.30596/jimb.v21i1.4027https://doaj.org/article/c27f91769e374708a87a0068efb0e9652020-11-01T00:00:00Zhttp://jurnal.umsu.ac.id/index.php/mbisnis/article/view/4027https://doaj.org/toc/1693-7619https://doaj.org/toc/2580-4170<p><em>This study aims to analyze the effect of Experiential Marketing, Self Efficacy, and Trust in Repurchase Intentions in Royaltrans Premium Bus Services. The data used are primary data compiled using a questionnaire, data analysis using a positive Structural and Equation Model (SEM) using Partial Least Square (smartPLS 3.0). The object of this study is Royaltrans Premium Bus Service customers in the Bekasi region with four customer routes West Bekasi - Blok M, West Bekasi - Kuningan, East Bekasi - Kalideres, East Bekasi - Tebet Jatibening - Kuningan using Royaltrans Premium Bus Service. The sample used amounted to 160 respondents using Royaltrans Premium Bus Service through a purposive sampling technique. The results of the study indicate a positive and significant effect between Experiential Marketing on Repurchase Intention, Self Efficacy on Repurchase Intention, and Trust on Repurchase Intention. From the results of this study indicate the independent variable (Experiential Marketing), (Self Efficacy) and (Trust) to the dependent variable (Repurchase Intention) gives an R-square value of 0.788 which can be interpreted as the construct marketing variable Experiential Marketing, Self Efficacy and Trust of 78, 8% while 21.2% are discussed by other variables beyond those to be submitted</em><em>.</em></p>Firman FauziArmelia LevanaUniversitas Muhammadiyah Sumatera Utaraarticleexperiential marketing, self efficacy, trust, repurchase intention, customers, premium busesManagement. Industrial managementHD28-70BusinessHF5001-6182IDJurnal Ilmiah Manajemen dan Bisnis, Vol 21, Iss 1, Pp 42-59 (2020)
institution DOAJ
collection DOAJ
language ID
topic experiential marketing, self efficacy, trust, repurchase intention, customers, premium buses
Management. Industrial management
HD28-70
Business
HF5001-6182
spellingShingle experiential marketing, self efficacy, trust, repurchase intention, customers, premium buses
Management. Industrial management
HD28-70
Business
HF5001-6182
Firman Fauzi
Armelia Levana
Pengaruh Pemasaran Berbasis Pengalaman, Efikasi Diri, dan Kepercayaan terhadap Niat Beli Kembali Layanan Bus Premium
description <p><em>This study aims to analyze the effect of Experiential Marketing, Self Efficacy, and Trust in Repurchase Intentions in Royaltrans Premium Bus Services. The data used are primary data compiled using a questionnaire, data analysis using a positive Structural and Equation Model (SEM) using Partial Least Square (smartPLS 3.0). The object of this study is Royaltrans Premium Bus Service customers in the Bekasi region with four customer routes West Bekasi - Blok M, West Bekasi - Kuningan, East Bekasi - Kalideres, East Bekasi - Tebet Jatibening - Kuningan using Royaltrans Premium Bus Service. The sample used amounted to 160 respondents using Royaltrans Premium Bus Service through a purposive sampling technique. The results of the study indicate a positive and significant effect between Experiential Marketing on Repurchase Intention, Self Efficacy on Repurchase Intention, and Trust on Repurchase Intention. From the results of this study indicate the independent variable (Experiential Marketing), (Self Efficacy) and (Trust) to the dependent variable (Repurchase Intention) gives an R-square value of 0.788 which can be interpreted as the construct marketing variable Experiential Marketing, Self Efficacy and Trust of 78, 8% while 21.2% are discussed by other variables beyond those to be submitted</em><em>.</em></p>
format article
author Firman Fauzi
Armelia Levana
author_facet Firman Fauzi
Armelia Levana
author_sort Firman Fauzi
title Pengaruh Pemasaran Berbasis Pengalaman, Efikasi Diri, dan Kepercayaan terhadap Niat Beli Kembali Layanan Bus Premium
title_short Pengaruh Pemasaran Berbasis Pengalaman, Efikasi Diri, dan Kepercayaan terhadap Niat Beli Kembali Layanan Bus Premium
title_full Pengaruh Pemasaran Berbasis Pengalaman, Efikasi Diri, dan Kepercayaan terhadap Niat Beli Kembali Layanan Bus Premium
title_fullStr Pengaruh Pemasaran Berbasis Pengalaman, Efikasi Diri, dan Kepercayaan terhadap Niat Beli Kembali Layanan Bus Premium
title_full_unstemmed Pengaruh Pemasaran Berbasis Pengalaman, Efikasi Diri, dan Kepercayaan terhadap Niat Beli Kembali Layanan Bus Premium
title_sort pengaruh pemasaran berbasis pengalaman, efikasi diri, dan kepercayaan terhadap niat beli kembali layanan bus premium
publisher Universitas Muhammadiyah Sumatera Utara
publishDate 2020
url https://doaj.org/article/c27f91769e374708a87a0068efb0e965
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AT armelialevana pengaruhpemasaranberbasispengalamanefikasidiridankepercayaanterhadapniatbelikembalilayananbuspremium
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