How patients view their contribution as partners in the enhancement of patient safety in clinical care

Despite the call from the World Health Organization for more active involvement from patients in the prevention of health care-related risks, there is still insufficient evidence about how patients can be more proactive in the safety of their own care. This study helps understand the perspective of...

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Autores principales:	Marie-Pascale Pomey, Nathalie Clavel, Ursulla Aho-Glele, Noemie Ferré, Paloma Fernandez-McAuley
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2018
Materias:	patient engagement patient safety patient partnership patient experience adverse events clinical care quality of care qualitative methods Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/c2b07630fe324f8594772e86bddf3d2e
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spelling	oai:doaj.org-article:c2b07630fe324f8594772e86bddf3d2e2021-11-15T04:25:45ZHow patients view their contribution as partners in the enhancement of patient safety in clinical care2372-0247https://doaj.org/article/c2b07630fe324f8594772e86bddf3d2e2018-04-01T00:00:00Zhttps://pxjournal.org/journal/vol5/iss1/7https://doaj.org/toc/2372-0247Despite the call from the World Health Organization for more active involvement from patients in the prevention of health care-related risks, there is still insufficient evidence about how patients can be more proactive in the safety of their own care. This study helps understand the perspective of patients as partners regarding their roles, as well as their relatively untapped potential in detecting and limiting adverse events (AEs) for patient safety. 17 patients-as-partners were interviewed on five themes: 1) Behavior of patients/relatives for avoiding AEs; 2) Competencies sought in patients/relatives to play an active role in patient safety; 3) Factors limiting or facilitating the role of patients in the safety of their own care; 4) The Partnership in Care approach as a way of limiting the occurrence of AEs. Patients-as-partners revealed several key behaviours that helped patients avoid AEs: proactivity; communication; trust; vigilance; reporting and flagging; being accompanied by relatives, being accompanied by health professionals. Furthermore, several competencies helped as well: being curious, observant, responsible, able to trust, respectful, and diplomatic. Finally, factors facilitating and limiting patient engagement in safety included personal characteristics, information, interpersonal relations, and organisational aspects. Through the Partnership in Care approach, patients-as-partners develop behaviours and competencies which are yet to be directly applied to improve patient safety. However, obstacles remain: the engagement and official training of patients-as-partners and their appropriate roles in safety, including the identification of AEs; and finally, the redefinition of AEs so as to include the patients’ point of view and experiences.Marie-Pascale PomeyNathalie ClavelUrsulla Aho-GleleNoemie FerréPaloma Fernandez-McAuleyThe Beryl Institutearticlepatient engagementpatient safetypatient partnershippatient experienceadverse eventsclinical carequality of carequalitative methodsMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2018)
institution	DOAJ
collection	DOAJ
language	EN
topic	patient engagement patient safety patient partnership patient experience adverse events clinical care quality of care qualitative methods Medicine (General) R5-920 Public aspects of medicine RA1-1270
spellingShingle	patient engagement patient safety patient partnership patient experience adverse events clinical care quality of care qualitative methods Medicine (General) R5-920 Public aspects of medicine RA1-1270 Marie-Pascale Pomey Nathalie Clavel Ursulla Aho-Glele Noemie Ferré Paloma Fernandez-McAuley How patients view their contribution as partners in the enhancement of patient safety in clinical care
description	Despite the call from the World Health Organization for more active involvement from patients in the prevention of health care-related risks, there is still insufficient evidence about how patients can be more proactive in the safety of their own care. This study helps understand the perspective of patients as partners regarding their roles, as well as their relatively untapped potential in detecting and limiting adverse events (AEs) for patient safety. 17 patients-as-partners were interviewed on five themes: 1) Behavior of patients/relatives for avoiding AEs; 2) Competencies sought in patients/relatives to play an active role in patient safety; 3) Factors limiting or facilitating the role of patients in the safety of their own care; 4) The Partnership in Care approach as a way of limiting the occurrence of AEs. Patients-as-partners revealed several key behaviours that helped patients avoid AEs: proactivity; communication; trust; vigilance; reporting and flagging; being accompanied by relatives, being accompanied by health professionals. Furthermore, several competencies helped as well: being curious, observant, responsible, able to trust, respectful, and diplomatic. Finally, factors facilitating and limiting patient engagement in safety included personal characteristics, information, interpersonal relations, and organisational aspects. Through the Partnership in Care approach, patients-as-partners develop behaviours and competencies which are yet to be directly applied to improve patient safety. However, obstacles remain: the engagement and official training of patients-as-partners and their appropriate roles in safety, including the identification of AEs; and finally, the redefinition of AEs so as to include the patients’ point of view and experiences.
format	article
author	Marie-Pascale Pomey Nathalie Clavel Ursulla Aho-Glele Noemie Ferré Paloma Fernandez-McAuley
author_facet	Marie-Pascale Pomey Nathalie Clavel Ursulla Aho-Glele Noemie Ferré Paloma Fernandez-McAuley
author_sort	Marie-Pascale Pomey
title	How patients view their contribution as partners in the enhancement of patient safety in clinical care
title_short	How patients view their contribution as partners in the enhancement of patient safety in clinical care
title_full	How patients view their contribution as partners in the enhancement of patient safety in clinical care
title_fullStr	How patients view their contribution as partners in the enhancement of patient safety in clinical care
title_full_unstemmed	How patients view their contribution as partners in the enhancement of patient safety in clinical care
title_sort	how patients view their contribution as partners in the enhancement of patient safety in clinical care
publisher	The Beryl Institute
publishDate	2018
url	https://doaj.org/article/c2b07630fe324f8594772e86bddf3d2e
work_keys_str_mv	AT mariepascalepomey howpatientsviewtheircontributionaspartnersintheenhancementofpatientsafetyinclinicalcare AT nathalieclavel howpatientsviewtheircontributionaspartnersintheenhancementofpatientsafetyinclinicalcare AT ursullaahoglele howpatientsviewtheircontributionaspartnersintheenhancementofpatientsafetyinclinicalcare AT noemieferre howpatientsviewtheircontributionaspartnersintheenhancementofpatientsafetyinclinicalcare AT palomafernandezmcauley howpatientsviewtheircontributionaspartnersintheenhancementofpatientsafetyinclinicalcare
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How patients view their contribution as partners in the enhancement of patient safety in clinical care

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