Overtourism in urban destinations: the myth of smart solutions

The rapid increase in urban tourism flows generates problems of tourist overcrowding and gives rise to important challenges for city management. Within this context, urban tourism planning is experiencing a convergence of new paradigms related to the so-called Smart Tourist Destinations (SD). Smart...

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Autores principales:	María García Hernández, Josep Ivars Baidal, Sofía Mendoza de Miguel
Formato:	article
Lenguaje:	EN ES
Publicado:	Asociación Española de Geografía 2019
Materias:	Environmental sciences GE1-350 Geography (General) G1-922
Acceso en línea:	https://doaj.org/article/c320b3a1e6f84314b6ec293b2f884c20
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spelling	oai:doaj.org-article:c320b3a1e6f84314b6ec293b2f884c202021-12-03T10:43:59ZOvertourism in urban destinations: the myth of smart solutions10.21138/bage.28300212-94262605-3322https://doaj.org/article/c320b3a1e6f84314b6ec293b2f884c202019-12-01T00:00:00Zhttps://bage.age-geografia.es/ojs/index.php/bage/article/view/2830https://doaj.org/toc/0212-9426https://doaj.org/toc/2605-3322 The rapid increase in urban tourism flows generates problems of tourist overcrowding and gives rise to important challenges for city management. Within this context, urban tourism planning is experiencing a convergence of new paradigms related to the so-called Smart Tourist Destinations (SD). Smart tourism and its operational level open up new avenues for intervention in the city which can help to manage overtourism. Therefore, the objective of this study is to analyse the level of implementation of smart solutions in four Spanish destinations: Donostia-San Sebastián, Madrid, Málaga and Valencia. The methodology used combines the compilation of information on initiatives and measures found in public tourism planning documents with semi-structured interviews with those responsible for managing the Smart City strategy and the SD project. The results reveal that there is a gap between the SD approaches, the level of implementation of smart solutions and their operability in relation to the management of tourist overload. Almost no technological solutions have been developed to address this issue, which is barely perceived as a problem by local governments. However, the need to generate knowledge that is useful for managing tourist overload constitutes a challenge faced by a growing number of destinations. María García HernándezJosep Ivars BaidalSofía Mendoza de MiguelAsociación Española de GeografíaarticleEnvironmental sciencesGE1-350Geography (General)G1-922ENESBoletín de la Asociación de Geógrafos Españoles, Iss 83 (2019)
institution	DOAJ
collection	DOAJ
language	EN ES
topic	Environmental sciences GE1-350 Geography (General) G1-922
spellingShingle	Environmental sciences GE1-350 Geography (General) G1-922 María García Hernández Josep Ivars Baidal Sofía Mendoza de Miguel Overtourism in urban destinations: the myth of smart solutions
description	The rapid increase in urban tourism flows generates problems of tourist overcrowding and gives rise to important challenges for city management. Within this context, urban tourism planning is experiencing a convergence of new paradigms related to the so-called Smart Tourist Destinations (SD). Smart tourism and its operational level open up new avenues for intervention in the city which can help to manage overtourism. Therefore, the objective of this study is to analyse the level of implementation of smart solutions in four Spanish destinations: Donostia-San Sebastián, Madrid, Málaga and Valencia. The methodology used combines the compilation of information on initiatives and measures found in public tourism planning documents with semi-structured interviews with those responsible for managing the Smart City strategy and the SD project. The results reveal that there is a gap between the SD approaches, the level of implementation of smart solutions and their operability in relation to the management of tourist overload. Almost no technological solutions have been developed to address this issue, which is barely perceived as a problem by local governments. However, the need to generate knowledge that is useful for managing tourist overload constitutes a challenge faced by a growing number of destinations.
format	article
author	María García Hernández Josep Ivars Baidal Sofía Mendoza de Miguel
author_facet	María García Hernández Josep Ivars Baidal Sofía Mendoza de Miguel
author_sort	María García Hernández
title	Overtourism in urban destinations: the myth of smart solutions
title_short	Overtourism in urban destinations: the myth of smart solutions
title_full	Overtourism in urban destinations: the myth of smart solutions
title_fullStr	Overtourism in urban destinations: the myth of smart solutions
title_full_unstemmed	Overtourism in urban destinations: the myth of smart solutions
title_sort	overtourism in urban destinations: the myth of smart solutions
publisher	Asociación Española de Geografía
publishDate	2019
url	https://doaj.org/article/c320b3a1e6f84314b6ec293b2f884c20
work_keys_str_mv	AT mariagarciahernandez overtourisminurbandestinationsthemythofsmartsolutions AT josepivarsbaidal overtourisminurbandestinationsthemythofsmartsolutions AT sofiamendozademiguel overtourisminurbandestinationsthemythofsmartsolutions
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Overtourism in urban destinations: the myth of smart solutions

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