Manufacturing operation transfer from USA to Mexico Case study

Companies are continuously looking for resources and skills which lead them to a higher performance. Companies should manage not only the resource access, but a collaborative strategy as well, which maximizes the benefits of a healthy and constructive interaction expected between customer and provi...

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Autores principales: José G. Vargas-Hernández, Juan Bernardino Arellano-Rodríguez
Formato: article
Lenguaje:EN
ES
Publicado: Universidad de Lima 2017
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Acceso en línea:https://doaj.org/article/c4f73e2aff0b4f9c9673837c4773711e
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Sumario:Companies are continuously looking for resources and skills which lead them to a higher performance. Companies should manage not only the resource access, but a collaborative strategy as well, which maximizes the benefits of a healthy and constructive interaction expected between customer and provider. This paper analyzes the case of a company accustomed to operate with a traditional business model, and the paradigm shift that was necessary as a result of its exposure to the new customer’s requirements and demands for total openness, cooperation and transparency.