Parallel-Structure Deep Learning for Prediction of Remaining Time of Process Instances

Event logs generated by Process-Aware Information Systems (PAIS) provide many opportunities for analysis that are expected to help organizations optimize their business processes. The ability to monitor business processes proactively can allow an organization to achieve, maintain or enhance competit...

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Autores principales: Nur Ahmad Wahid, Hyerim Bae, Taufik Nur Adi, Yulim Choi, Yelita Anggiane Iskandar
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Lenguaje:EN
Publicado: MDPI AG 2021
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spelling oai:doaj.org-article:c6cfaf8323724a16a6b6764029f4a06b2021-11-11T14:58:54ZParallel-Structure Deep Learning for Prediction of Remaining Time of Process Instances10.3390/app112198482076-3417https://doaj.org/article/c6cfaf8323724a16a6b6764029f4a06b2021-10-01T00:00:00Zhttps://www.mdpi.com/2076-3417/11/21/9848https://doaj.org/toc/2076-3417Event logs generated by Process-Aware Information Systems (PAIS) provide many opportunities for analysis that are expected to help organizations optimize their business processes. The ability to monitor business processes proactively can allow an organization to achieve, maintain or enhance competitiveness in the market. Predictive Business Process Monitoring (PBPM) can provide measures such as the prediction of the remaining time of an ongoing process instance (case) by taking past activities in running process instances into account, as based on the event logs of previously completed process instances. With the prediction provided, we expect that organizations can respond quickly to deviations from the desired process. In the context of the growing popularity of deep learning and the need to utilize heterogeneous representation of data; in this study, we derived a new deep-learning approach that utilizes two types of data representation based on a parallel-structure model, which consists of a convolutional neural network (CNN) and a multi-layer perceptron (MLP) with an embedding layer, to predict the remaining time. Conducting experiments with real-world datasets, we compared our proposed method against the existing deep-learning approach to confirm its utility for the provision of more precise prediction (as indicated by error metrics) relative to the baseline method.Nur Ahmad WahidHyerim BaeTaufik Nur AdiYulim ChoiYelita Anggiane IskandarMDPI AGarticlepredictive business process monitoringdeep learningconvolutional neural networkembedding layerremaining time predictionTechnologyTEngineering (General). Civil engineering (General)TA1-2040Biology (General)QH301-705.5PhysicsQC1-999ChemistryQD1-999ENApplied Sciences, Vol 11, Iss 9848, p 9848 (2021)
institution DOAJ
collection DOAJ
language EN
topic predictive business process monitoring
deep learning
convolutional neural network
embedding layer
remaining time prediction
Technology
T
Engineering (General). Civil engineering (General)
TA1-2040
Biology (General)
QH301-705.5
Physics
QC1-999
Chemistry
QD1-999
spellingShingle predictive business process monitoring
deep learning
convolutional neural network
embedding layer
remaining time prediction
Technology
T
Engineering (General). Civil engineering (General)
TA1-2040
Biology (General)
QH301-705.5
Physics
QC1-999
Chemistry
QD1-999
Nur Ahmad Wahid
Hyerim Bae
Taufik Nur Adi
Yulim Choi
Yelita Anggiane Iskandar
Parallel-Structure Deep Learning for Prediction of Remaining Time of Process Instances
description Event logs generated by Process-Aware Information Systems (PAIS) provide many opportunities for analysis that are expected to help organizations optimize their business processes. The ability to monitor business processes proactively can allow an organization to achieve, maintain or enhance competitiveness in the market. Predictive Business Process Monitoring (PBPM) can provide measures such as the prediction of the remaining time of an ongoing process instance (case) by taking past activities in running process instances into account, as based on the event logs of previously completed process instances. With the prediction provided, we expect that organizations can respond quickly to deviations from the desired process. In the context of the growing popularity of deep learning and the need to utilize heterogeneous representation of data; in this study, we derived a new deep-learning approach that utilizes two types of data representation based on a parallel-structure model, which consists of a convolutional neural network (CNN) and a multi-layer perceptron (MLP) with an embedding layer, to predict the remaining time. Conducting experiments with real-world datasets, we compared our proposed method against the existing deep-learning approach to confirm its utility for the provision of more precise prediction (as indicated by error metrics) relative to the baseline method.
format article
author Nur Ahmad Wahid
Hyerim Bae
Taufik Nur Adi
Yulim Choi
Yelita Anggiane Iskandar
author_facet Nur Ahmad Wahid
Hyerim Bae
Taufik Nur Adi
Yulim Choi
Yelita Anggiane Iskandar
author_sort Nur Ahmad Wahid
title Parallel-Structure Deep Learning for Prediction of Remaining Time of Process Instances
title_short Parallel-Structure Deep Learning for Prediction of Remaining Time of Process Instances
title_full Parallel-Structure Deep Learning for Prediction of Remaining Time of Process Instances
title_fullStr Parallel-Structure Deep Learning for Prediction of Remaining Time of Process Instances
title_full_unstemmed Parallel-Structure Deep Learning for Prediction of Remaining Time of Process Instances
title_sort parallel-structure deep learning for prediction of remaining time of process instances
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/c6cfaf8323724a16a6b6764029f4a06b
work_keys_str_mv AT nurahmadwahid parallelstructuredeeplearningforpredictionofremainingtimeofprocessinstances
AT hyerimbae parallelstructuredeeplearningforpredictionofremainingtimeofprocessinstances
AT taufiknuradi parallelstructuredeeplearningforpredictionofremainingtimeofprocessinstances
AT yulimchoi parallelstructuredeeplearningforpredictionofremainingtimeofprocessinstances
AT yelitaanggianeiskandar parallelstructuredeeplearningforpredictionofremainingtimeofprocessinstances
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