A framework for conceptualizing how narratives from health-care consumers might improve or impede the use of information about provider quality
Consumers choosing a health-care provider have access to diverse information including narratives by patients about their prior experiences. However, little research has examined how narratives might improve or impede the use of information about the quality of providers’ performance. This paper des...
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Autores principales: | , , , , , , , |
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Formato: | article |
Lenguaje: | EN |
Publicado: |
The Beryl Institute
2018
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Materias: | |
Acceso en línea: | https://doaj.org/article/c74e1de9a1f943aa92a23ca53a3544d9 |
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