Analysis of Tweet Form’s effect on users’ engagement on Twitter

This research focuses on the effects on users’ engagement of different tweet forms including text length, text sentiment and the usage of hashtag, mention, video or picture URL. In the first part, we analyze the tweets of five companies from the apparel industry and finds out that there is no univer...

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Autores principales: Xu Han, Xingyu Gu, Shuai Peng
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2019
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Acceso en línea:https://doaj.org/article/c7540eea614d412db97854db361ba7bd
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spelling oai:doaj.org-article:c7540eea614d412db97854db361ba7bd2021-12-02T16:42:10ZAnalysis of Tweet Form’s effect on users’ engagement on Twitter2331-197510.1080/23311975.2018.1564168https://doaj.org/article/c7540eea614d412db97854db361ba7bd2019-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2018.1564168https://doaj.org/toc/2331-1975This research focuses on the effects on users’ engagement of different tweet forms including text length, text sentiment and the usage of hashtag, mention, video or picture URL. In the first part, we analyze the tweets of five companies from the apparel industry and finds out that there is no universal form that can boost user’s engagement, but in company scale, the effects of different forms between companies are various due to company attributes. Hence, in our second research, we expand the dataset and analyze the formats of tweets from 70 brands focusing on the attribute of the industry section. The conclusion shows that industries such as luxury and hardware technology are more digital sensitive and benefit more using more hashtag and video or picture URL while industry such as software industry is more digital insensitive. The result could provide evidence and guidance for different categories of companies to design tweets with high customer engagements and serve as a reference for enterprises on other media platforms.Xu HanXingyu GuShuai PengTaylor & Francis Grouparticlesocial media marketingtwittertweet formuser engagementBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 6, Iss 1 (2019)
institution DOAJ
collection DOAJ
language EN
topic social media marketing
twitter
tweet form
user engagement
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle social media marketing
twitter
tweet form
user engagement
Business
HF5001-6182
Management. Industrial management
HD28-70
Xu Han
Xingyu Gu
Shuai Peng
Analysis of Tweet Form’s effect on users’ engagement on Twitter
description This research focuses on the effects on users’ engagement of different tweet forms including text length, text sentiment and the usage of hashtag, mention, video or picture URL. In the first part, we analyze the tweets of five companies from the apparel industry and finds out that there is no universal form that can boost user’s engagement, but in company scale, the effects of different forms between companies are various due to company attributes. Hence, in our second research, we expand the dataset and analyze the formats of tweets from 70 brands focusing on the attribute of the industry section. The conclusion shows that industries such as luxury and hardware technology are more digital sensitive and benefit more using more hashtag and video or picture URL while industry such as software industry is more digital insensitive. The result could provide evidence and guidance for different categories of companies to design tweets with high customer engagements and serve as a reference for enterprises on other media platforms.
format article
author Xu Han
Xingyu Gu
Shuai Peng
author_facet Xu Han
Xingyu Gu
Shuai Peng
author_sort Xu Han
title Analysis of Tweet Form’s effect on users’ engagement on Twitter
title_short Analysis of Tweet Form’s effect on users’ engagement on Twitter
title_full Analysis of Tweet Form’s effect on users’ engagement on Twitter
title_fullStr Analysis of Tweet Form’s effect on users’ engagement on Twitter
title_full_unstemmed Analysis of Tweet Form’s effect on users’ engagement on Twitter
title_sort analysis of tweet form’s effect on users’ engagement on twitter
publisher Taylor & Francis Group
publishDate 2019
url https://doaj.org/article/c7540eea614d412db97854db361ba7bd
work_keys_str_mv AT xuhan analysisoftweetformseffectonusersengagementontwitter
AT xingyugu analysisoftweetformseffectonusersengagementontwitter
AT shuaipeng analysisoftweetformseffectonusersengagementontwitter
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