Risk management and surveillance systems: A Model proposed for the provincial public hospital (CHP)

During the Covid-19 pandemic, the provincial hospitals (CHP) of Morocco have demonstrated a remarkable capacity for reactivity. They were able to reorganize themselves to ensure the response to the pandemic and maintain basic functions. However, this reactivity alone does not prove their resilience...

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Autores principales: Khassouani Chems-Eddouha, Asri Abdellatif, Soulaymani Abdelmajid
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FR
Publicado: EDP Sciences 2021
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Acceso en línea:https://doaj.org/article/ca8b64f4db234155b70ff66dee4e1f39
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spelling oai:doaj.org-article:ca8b64f4db234155b70ff66dee4e1f392021-11-12T11:44:08ZRisk management and surveillance systems: A Model proposed for the provincial public hospital (CHP)2267-124210.1051/e3sconf/202131901061https://doaj.org/article/ca8b64f4db234155b70ff66dee4e1f392021-01-01T00:00:00Zhttps://www.e3s-conferences.org/articles/e3sconf/pdf/2021/95/e3sconf_vigisan_01061.pdfhttps://doaj.org/toc/2267-1242During the Covid-19 pandemic, the provincial hospitals (CHP) of Morocco have demonstrated a remarkable capacity for reactivity. They were able to reorganize themselves to ensure the response to the pandemic and maintain basic functions. However, this reactivity alone does not prove their resilience in the face of new infections and possible disasters. The CHP must plan its responsiveness well in advance by building an intra-hospital health vigilance system that meets basic provincial requirements and that communicates with its internal and external environments. A qualitative analysis, using the focus group method, on Ifrane hospital risk management system revealed that, the systems for notification and declaration of adverse events are set up under the responsibility of multiple actors and using multiple notification forms. The processes and procedures are not clear with an overlap between the activities of quality assurance, risk management and complaints treatment system. A lot of information does not arrive at its destination on time, which impacts decision-making. This work proposes a hospital risk management model with two systems, one for safety of care and the other for risk management, taking into account the missions of the CHP and the different sources of information.Khassouani Chems-EddouhaAsri AbdellatifSoulaymani AbdelmajidEDP Sciencesarticlehospitalriskssurveillance systemmodelEnvironmental sciencesGE1-350ENFRE3S Web of Conferences, Vol 319, p 01061 (2021)
institution DOAJ
collection DOAJ
language EN
FR
topic hospital
risks
surveillance system
model
Environmental sciences
GE1-350
spellingShingle hospital
risks
surveillance system
model
Environmental sciences
GE1-350
Khassouani Chems-Eddouha
Asri Abdellatif
Soulaymani Abdelmajid
Risk management and surveillance systems: A Model proposed for the provincial public hospital (CHP)
description During the Covid-19 pandemic, the provincial hospitals (CHP) of Morocco have demonstrated a remarkable capacity for reactivity. They were able to reorganize themselves to ensure the response to the pandemic and maintain basic functions. However, this reactivity alone does not prove their resilience in the face of new infections and possible disasters. The CHP must plan its responsiveness well in advance by building an intra-hospital health vigilance system that meets basic provincial requirements and that communicates with its internal and external environments. A qualitative analysis, using the focus group method, on Ifrane hospital risk management system revealed that, the systems for notification and declaration of adverse events are set up under the responsibility of multiple actors and using multiple notification forms. The processes and procedures are not clear with an overlap between the activities of quality assurance, risk management and complaints treatment system. A lot of information does not arrive at its destination on time, which impacts decision-making. This work proposes a hospital risk management model with two systems, one for safety of care and the other for risk management, taking into account the missions of the CHP and the different sources of information.
format article
author Khassouani Chems-Eddouha
Asri Abdellatif
Soulaymani Abdelmajid
author_facet Khassouani Chems-Eddouha
Asri Abdellatif
Soulaymani Abdelmajid
author_sort Khassouani Chems-Eddouha
title Risk management and surveillance systems: A Model proposed for the provincial public hospital (CHP)
title_short Risk management and surveillance systems: A Model proposed for the provincial public hospital (CHP)
title_full Risk management and surveillance systems: A Model proposed for the provincial public hospital (CHP)
title_fullStr Risk management and surveillance systems: A Model proposed for the provincial public hospital (CHP)
title_full_unstemmed Risk management and surveillance systems: A Model proposed for the provincial public hospital (CHP)
title_sort risk management and surveillance systems: a model proposed for the provincial public hospital (chp)
publisher EDP Sciences
publishDate 2021
url https://doaj.org/article/ca8b64f4db234155b70ff66dee4e1f39
work_keys_str_mv AT khassouanichemseddouha riskmanagementandsurveillancesystemsamodelproposedfortheprovincialpublichospitalchp
AT asriabdellatif riskmanagementandsurveillancesystemsamodelproposedfortheprovincialpublichospitalchp
AT soulaymaniabdelmajid riskmanagementandsurveillancesystemsamodelproposedfortheprovincialpublichospitalchp
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