Conceptual Solution Decision Based on Rough Sets and Shapley Value for Product-Service System: Customer Value-Economic Objective Trade-Off Perspective

The product service system (PSS), as a design concept for integrated products and services, needs to be evaluated in the early design stage to maximize the value for stakeholders of the PSS concept, which is a crucial task for enterprises. However, existing methods focus on the ranking and value ass...

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Autores principales:	Di Feng, Xiaoyun Fu, Shaofei Jiang, Liting Jing
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	conceptual solution decision trade-off decision rough number Shapley value PSS design Technology T Engineering (General). Civil engineering (General) TA1-2040 Biology (General) QH301-705.5 Physics QC1-999 Chemistry QD1-999
Acceso en línea:	https://doaj.org/article/cbfb05e544a04722813fef8cce1bfc23
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spelling	oai:doaj.org-article:cbfb05e544a04722813fef8cce1bfc232021-11-25T16:42:46ZConceptual Solution Decision Based on Rough Sets and Shapley Value for Product-Service System: Customer Value-Economic Objective Trade-Off Perspective10.3390/app1122110012076-3417https://doaj.org/article/cbfb05e544a04722813fef8cce1bfc232021-11-01T00:00:00Zhttps://www.mdpi.com/2076-3417/11/22/11001https://doaj.org/toc/2076-3417The product service system (PSS), as a design concept for integrated products and services, needs to be evaluated in the early design stage to maximize the value for stakeholders of the PSS concept, which is a crucial task for enterprises. However, existing methods focus on the ranking and value assessment of PSS evaluation criteria (e.g., quality, sustainability, cost), ignoring the needs conflict between customer value and economic objectives in PSS design, resulting in decision results that are not applicable to industrial enterprises. Furthermore, the influence of weight preference and uncertain information on solution evaluation is seldom considered when calculating the weight of each criterion. To fill this gap, integrating rough sets and the Shapley value decision approach for product-service system design considering customer value-economic objective trade-off is proposed, which mainly includes two parts: firstly, the best worst method (BWM) and the entropy weight method are integrated to obtain the comprehensive weight of evaluation criteria in the customer value and economic objectives; secondly, the Shapley value method in the coalition game is used to solve the optimal expectation allocation of the two objectives, so as to select the solution closest to the allocation, i.e., the optimal solution. In addition, rough set techniques are used to capture and integrate subjective assessment information originating from DMs under uncertainty. Finally, a case study of the electric forklift design is illustrated to verify the proposed decision model. The decision results show that this approach is more reliable through sensitivity and comparison analysis, and provide a valuable recommendation for enterprises to consider product service in forklift design.Di FengXiaoyun FuShaofei JiangLiting JingMDPI AGarticleconceptual solution decisiontrade-off decisionrough numberShapley valuePSS designTechnologyTEngineering (General). Civil engineering (General)TA1-2040Biology (General)QH301-705.5PhysicsQC1-999ChemistryQD1-999ENApplied Sciences, Vol 11, Iss 11001, p 11001 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	conceptual solution decision trade-off decision rough number Shapley value PSS design Technology T Engineering (General). Civil engineering (General) TA1-2040 Biology (General) QH301-705.5 Physics QC1-999 Chemistry QD1-999
spellingShingle	conceptual solution decision trade-off decision rough number Shapley value PSS design Technology T Engineering (General). Civil engineering (General) TA1-2040 Biology (General) QH301-705.5 Physics QC1-999 Chemistry QD1-999 Di Feng Xiaoyun Fu Shaofei Jiang Liting Jing Conceptual Solution Decision Based on Rough Sets and Shapley Value for Product-Service System: Customer Value-Economic Objective Trade-Off Perspective
description	The product service system (PSS), as a design concept for integrated products and services, needs to be evaluated in the early design stage to maximize the value for stakeholders of the PSS concept, which is a crucial task for enterprises. However, existing methods focus on the ranking and value assessment of PSS evaluation criteria (e.g., quality, sustainability, cost), ignoring the needs conflict between customer value and economic objectives in PSS design, resulting in decision results that are not applicable to industrial enterprises. Furthermore, the influence of weight preference and uncertain information on solution evaluation is seldom considered when calculating the weight of each criterion. To fill this gap, integrating rough sets and the Shapley value decision approach for product-service system design considering customer value-economic objective trade-off is proposed, which mainly includes two parts: firstly, the best worst method (BWM) and the entropy weight method are integrated to obtain the comprehensive weight of evaluation criteria in the customer value and economic objectives; secondly, the Shapley value method in the coalition game is used to solve the optimal expectation allocation of the two objectives, so as to select the solution closest to the allocation, i.e., the optimal solution. In addition, rough set techniques are used to capture and integrate subjective assessment information originating from DMs under uncertainty. Finally, a case study of the electric forklift design is illustrated to verify the proposed decision model. The decision results show that this approach is more reliable through sensitivity and comparison analysis, and provide a valuable recommendation for enterprises to consider product service in forklift design.
format	article
author	Di Feng Xiaoyun Fu Shaofei Jiang Liting Jing
author_facet	Di Feng Xiaoyun Fu Shaofei Jiang Liting Jing
author_sort	Di Feng
title	Conceptual Solution Decision Based on Rough Sets and Shapley Value for Product-Service System: Customer Value-Economic Objective Trade-Off Perspective
title_short	Conceptual Solution Decision Based on Rough Sets and Shapley Value for Product-Service System: Customer Value-Economic Objective Trade-Off Perspective
title_full	Conceptual Solution Decision Based on Rough Sets and Shapley Value for Product-Service System: Customer Value-Economic Objective Trade-Off Perspective
title_fullStr	Conceptual Solution Decision Based on Rough Sets and Shapley Value for Product-Service System: Customer Value-Economic Objective Trade-Off Perspective
title_full_unstemmed	Conceptual Solution Decision Based on Rough Sets and Shapley Value for Product-Service System: Customer Value-Economic Objective Trade-Off Perspective
title_sort	conceptual solution decision based on rough sets and shapley value for product-service system: customer value-economic objective trade-off perspective
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/cbfb05e544a04722813fef8cce1bfc23
work_keys_str_mv	AT difeng conceptualsolutiondecisionbasedonroughsetsandshapleyvalueforproductservicesystemcustomervalueeconomicobjectivetradeoffperspective AT xiaoyunfu conceptualsolutiondecisionbasedonroughsetsandshapleyvalueforproductservicesystemcustomervalueeconomicobjectivetradeoffperspective AT shaofeijiang conceptualsolutiondecisionbasedonroughsetsandshapleyvalueforproductservicesystemcustomervalueeconomicobjectivetradeoffperspective AT litingjing conceptualsolutiondecisionbasedonroughsetsandshapleyvalueforproductservicesystemcustomervalueeconomicobjectivetradeoffperspective
_version_	1718413043382091776

Conceptual Solution Decision Based on Rough Sets and Shapley Value for Product-Service System: Customer Value-Economic Objective Trade-Off Perspective

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