Understanding college students' e-loyalty to online practicum courses in hospitality programmes during COVID-19

This study aims to examine the students’ loyalty to an online practicum course for hospitality education during Covid-19 pandemic in Indonesia. Premised on the Technology Acceptance Model (TAM), we adopted a revised model consisting of Information System Success Model and Expectancy Confirmation Th...

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Autores principales:	Yoanita Alexandra, Septi Fahmi Choirisa
Formato:	article
Lenguaje:	EN
Publicado:	Association for Learning Development in Higher Education (ALDinHE) 2021
Materias:	Theory and practice of education LB5-3640
Acceso en línea:	https://doaj.org/article/ccca4a40a7aa49138aa4d3706fa00e6d
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spelling	oai:doaj.org-article:ccca4a40a7aa49138aa4d3706fa00e6d2021-11-29T14:02:02ZUnderstanding college students' e-loyalty to online practicum courses in hospitality programmes during COVID-19 10.47408/jldhe.vi21.6271759-667Xhttps://doaj.org/article/ccca4a40a7aa49138aa4d3706fa00e6d2021-09-01T00:00:00Zhttps://repl.gianfj.com/index.php/jldhe/article/view/627https://doaj.org/toc/1759-667X This study aims to examine the students’ loyalty to an online practicum course for hospitality education during Covid-19 pandemic in Indonesia. Premised on the Technology Acceptance Model (TAM), we adopted a revised model consisting of Information System Success Model and Expectancy Confirmation Theory (ECT) to ascertain the students’ perceptions of the usefulness of the programme and their levels of satisfaction with, and e-loyalty to, the programme. This study utilized an online survey to obtain data from 309 participants. The partial least squares structural equation modelling method was employed in this study. The findings show that students’ perceptions of the usefulness of online learning were significantly influenced by information quality, system quality & system interaction which relate to satisfaction. Preliminary research provides the insight for stakeholders such as vocational institutions, teachers and practitioners of education to gain a better understanding the factors that contribute to hospitality students continued intentional use of online course. Keywords: e-learning, practicum courses, hospitality students, pandemic Covid-19, student satisfaction, e-loyalty Yoanita AlexandraSepti Fahmi ChoirisaAssociation for Learning Development in Higher Education (ALDinHE)articleTheory and practice of educationLB5-3640ENJournal of Learning Development in Higher Education, Iss 21 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Theory and practice of education LB5-3640
spellingShingle	Theory and practice of education LB5-3640 Yoanita Alexandra Septi Fahmi Choirisa Understanding college students' e-loyalty to online practicum courses in hospitality programmes during COVID-19
description	This study aims to examine the students’ loyalty to an online practicum course for hospitality education during Covid-19 pandemic in Indonesia. Premised on the Technology Acceptance Model (TAM), we adopted a revised model consisting of Information System Success Model and Expectancy Confirmation Theory (ECT) to ascertain the students’ perceptions of the usefulness of the programme and their levels of satisfaction with, and e-loyalty to, the programme. This study utilized an online survey to obtain data from 309 participants. The partial least squares structural equation modelling method was employed in this study. The findings show that students’ perceptions of the usefulness of online learning were significantly influenced by information quality, system quality & system interaction which relate to satisfaction. Preliminary research provides the insight for stakeholders such as vocational institutions, teachers and practitioners of education to gain a better understanding the factors that contribute to hospitality students continued intentional use of online course. Keywords: e-learning, practicum courses, hospitality students, pandemic Covid-19, student satisfaction, e-loyalty
format	article
author	Yoanita Alexandra Septi Fahmi Choirisa
author_facet	Yoanita Alexandra Septi Fahmi Choirisa
author_sort	Yoanita Alexandra
title	Understanding college students' e-loyalty to online practicum courses in hospitality programmes during COVID-19
title_short	Understanding college students' e-loyalty to online practicum courses in hospitality programmes during COVID-19
title_full	Understanding college students' e-loyalty to online practicum courses in hospitality programmes during COVID-19
title_fullStr	Understanding college students' e-loyalty to online practicum courses in hospitality programmes during COVID-19
title_full_unstemmed	Understanding college students' e-loyalty to online practicum courses in hospitality programmes during COVID-19
title_sort	understanding college students' e-loyalty to online practicum courses in hospitality programmes during covid-19
publisher	Association for Learning Development in Higher Education (ALDinHE)
publishDate	2021
url	https://doaj.org/article/ccca4a40a7aa49138aa4d3706fa00e6d
work_keys_str_mv	AT yoanitaalexandra understandingcollegestudentseloyaltytoonlinepracticumcoursesinhospitalityprogrammesduringcovid19 AT septifahmichoirisa understandingcollegestudentseloyaltytoonlinepracticumcoursesinhospitalityprogrammesduringcovid19
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Understanding college students' e-loyalty to online practicum courses in hospitality programmes during COVID-19

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