Transitioning and Sustaining Community Connection During COVID

Entering a higher education institution as a new library employee often means identifying your role, allies, and methods to reach the community served. Identifying and reaching out becomes even more challenging when employee attrition results in a large loss of institutional knowledge. When the COVI...

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Autores principales: Carlson, Catie, Ladell, Kathy
Formato: article
Lenguaje:EN
Publicado: Marketing Libraries Journal 2021
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Acceso en línea:https://doaj.org/article/cdd21c2c1fa145a6b435cbe84ce5de3f
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spelling oai:doaj.org-article:cdd21c2c1fa145a6b435cbe84ce5de3f2021-11-11T13:47:25ZTransitioning and Sustaining Community Connection During COVID2475-8116https://doaj.org/article/cdd21c2c1fa145a6b435cbe84ce5de3f2021-11-01T00:00:00Zhttps://journal.marketinglibraries.org/fall2021/03_MLJv5i2.pdfhttps://doaj.org/toc/2475-8116Entering a higher education institution as a new library employee often means identifying your role, allies, and methods to reach the community served. Identifying and reaching out becomes even more challenging when employee attrition results in a large loss of institutional knowledge. When the COVID-19 pandemic forced an academic library to shut down physical services, traditional means of establishing relationships with the community were further complicated. This case study explores this library’s successes and failures in reaching out to a community during the high stress, remote teaching and learning situation brought on by the pandemic. The authors conclude that successful community-building should emphasize people and synchronous social interaction for the greatest impact.Carlson, Catie Ladell, KathyMarketing Libraries Journalarticlecovid-19outreachremote workonlinecommunity buildingBibliography. Library science. Information resourcesZENMarketing Libraries Journal, Vol 5, Iss 2, Pp 27-40 (2021)
institution DOAJ
collection DOAJ
language EN
topic covid-19
outreach
remote work
online
community building
Bibliography. Library science. Information resources
Z
spellingShingle covid-19
outreach
remote work
online
community building
Bibliography. Library science. Information resources
Z
Carlson, Catie
Ladell, Kathy
Transitioning and Sustaining Community Connection During COVID
description Entering a higher education institution as a new library employee often means identifying your role, allies, and methods to reach the community served. Identifying and reaching out becomes even more challenging when employee attrition results in a large loss of institutional knowledge. When the COVID-19 pandemic forced an academic library to shut down physical services, traditional means of establishing relationships with the community were further complicated. This case study explores this library’s successes and failures in reaching out to a community during the high stress, remote teaching and learning situation brought on by the pandemic. The authors conclude that successful community-building should emphasize people and synchronous social interaction for the greatest impact.
format article
author Carlson, Catie
Ladell, Kathy
author_facet Carlson, Catie
Ladell, Kathy
author_sort Carlson, Catie
title Transitioning and Sustaining Community Connection During COVID
title_short Transitioning and Sustaining Community Connection During COVID
title_full Transitioning and Sustaining Community Connection During COVID
title_fullStr Transitioning and Sustaining Community Connection During COVID
title_full_unstemmed Transitioning and Sustaining Community Connection During COVID
title_sort transitioning and sustaining community connection during covid
publisher Marketing Libraries Journal
publishDate 2021
url https://doaj.org/article/cdd21c2c1fa145a6b435cbe84ce5de3f
work_keys_str_mv AT carlsoncatie transitioningandsustainingcommunityconnectionduringcovid
AT ladellkathy transitioningandsustainingcommunityconnectionduringcovid
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