Relationship between scripts interruptions and consumers affective judgements in users of a university cafeteria
This study analyzes the relationship among various types of script interruptions and affective judgments of satisfaction and quality for users of a university cafeteria. It replicates the study carried out in Spain by Falces, Sierra, Briñol and Horcajo (2002). A questionnaire on satisfaction and qua...
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| Formato: | article |
| Lenguaje: | EN ES |
| Publicado: |
Universidad de San Buenaventura
2008
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| Acceso en línea: | https://doaj.org/article/ce21f5073c8649c1af7c0a923827b3e1 |
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