Impact of hospital characteristics on patients’ experience of hospital care: Evidence from 14 states, 2009-2011
This paper uses patient responses to the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey for three years (2009-2011) from 1,333 acute-care hospitals in fourteen states to analyze patterns in 10 hospital-reported patient experience-of-care scores by 29 characteristics...
Guardado en:
Autores principales: | Emily Johnston, Kenton Johnston, Jaeyong Bae, Jason Hockenberry, Ariel Avgar, Arnold Milstein, Sandra Liu, Ira Wilson, Edmund Becker |
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Formato: | article |
Lenguaje: | EN |
Publicado: |
The Beryl Institute
2015
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Materias: | |
Acceso en línea: | https://doaj.org/article/ce3cfe1e8c534e1d9ce7b82880831f5c |
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