A UTILIZAÇÃO DAS PRÁTICAS DE GESTÃO DO CONHECIMENTO E FACILITADORES ESTRATÉGICOS EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR

This study aims to verify the use of strategic facilitators as a tool to support knowledge management practices in a higher education institution. It presents a theoretical reference on knowledge management practice and strategic facilitators: leadership, culture, information technology and performa...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autores principales:	Luiz Carlos da Silva Oliveira, Eda Castro Lucas de Souza
Formato:	article
Lenguaje:	ES PT
Publicado:	Universidade Federal de Santa Catarina 2018
Materias:	knowledge management practice strategic facilitators institution of higher education Education (General) L7-991 Special aspects of education LC8-6691
Acceso en línea:	https://doi.org/10.5007/1983-4535.2018v11n2p319 https://doaj.org/article/ce8a1a6766784eb3ac97e52a338d4196
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:ce8a1a6766784eb3ac97e52a338d4196
record_format	dspace
spelling	oai:doaj.org-article:ce8a1a6766784eb3ac97e52a338d41962021-11-11T15:49:48ZA UTILIZAÇÃO DAS PRÁTICAS DE GESTÃO DO CONHECIMENTO E FACILITADORES ESTRATÉGICOS EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR1983-4535https://doi.org/10.5007/1983-4535.2018v11n2p319https://doaj.org/article/ce8a1a6766784eb3ac97e52a338d41962018-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=319356242015https://doaj.org/toc/1983-4535This study aims to verify the use of strategic facilitators as a tool to support knowledge management practices in a higher education institution. It presents a theoretical reference on knowledge management practice and strategic facilitators: leadership, culture, information technology and performance. The nature of the research is quantitative and the instrument used was a modified version of the knowledge management evaluation tool developed by Arthur Andersen Consulting and the American Quality and Productivity Center (APQC) and the data were collected between September and November of 2015. The results indicate that there are significant differences in the degree of importance and use of knowledge management practices. Similarly, the importance and use of key strategic enablers reveal significant differences, suggesting that performance, culture, leadership, and information technology are important for knowledge management practices, and knowledge processes (generation, coding, and transfer) require technology of information such as management support and performance measurement.Luiz Carlos da Silva OliveiraEda Castro Lucas de SouzaUniversidade Federal de Santa Catarinaarticleknowledge management practicestrategic facilitatorsinstitution of higher educationEducation (General)L7-991Special aspects of educationLC8-6691ESPTRevista Gestão Universitária na América Latina , Vol 11, Iss 2, Pp 319-341 (2018)
institution	DOAJ
collection	DOAJ
language	ES PT
topic	knowledge management practice strategic facilitators institution of higher education Education (General) L7-991 Special aspects of education LC8-6691
spellingShingle	knowledge management practice strategic facilitators institution of higher education Education (General) L7-991 Special aspects of education LC8-6691 Luiz Carlos da Silva Oliveira Eda Castro Lucas de Souza A UTILIZAÇÃO DAS PRÁTICAS DE GESTÃO DO CONHECIMENTO E FACILITADORES ESTRATÉGICOS EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR
description	This study aims to verify the use of strategic facilitators as a tool to support knowledge management practices in a higher education institution. It presents a theoretical reference on knowledge management practice and strategic facilitators: leadership, culture, information technology and performance. The nature of the research is quantitative and the instrument used was a modified version of the knowledge management evaluation tool developed by Arthur Andersen Consulting and the American Quality and Productivity Center (APQC) and the data were collected between September and November of 2015. The results indicate that there are significant differences in the degree of importance and use of knowledge management practices. Similarly, the importance and use of key strategic enablers reveal significant differences, suggesting that performance, culture, leadership, and information technology are important for knowledge management practices, and knowledge processes (generation, coding, and transfer) require technology of information such as management support and performance measurement.
format	article
author	Luiz Carlos da Silva Oliveira Eda Castro Lucas de Souza
author_facet	Luiz Carlos da Silva Oliveira Eda Castro Lucas de Souza
author_sort	Luiz Carlos da Silva Oliveira
title	A UTILIZAÇÃO DAS PRÁTICAS DE GESTÃO DO CONHECIMENTO E FACILITADORES ESTRATÉGICOS EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR
title_short	A UTILIZAÇÃO DAS PRÁTICAS DE GESTÃO DO CONHECIMENTO E FACILITADORES ESTRATÉGICOS EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR
title_full	A UTILIZAÇÃO DAS PRÁTICAS DE GESTÃO DO CONHECIMENTO E FACILITADORES ESTRATÉGICOS EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR
title_fullStr	A UTILIZAÇÃO DAS PRÁTICAS DE GESTÃO DO CONHECIMENTO E FACILITADORES ESTRATÉGICOS EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR
title_full_unstemmed	A UTILIZAÇÃO DAS PRÁTICAS DE GESTÃO DO CONHECIMENTO E FACILITADORES ESTRATÉGICOS EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR
title_sort	utilização das práticas de gestão do conhecimento e facilitadores estratégicos em uma instituição de ensino superior
publisher	Universidade Federal de Santa Catarina
publishDate	2018
url	https://doi.org/10.5007/1983-4535.2018v11n2p319 https://doaj.org/article/ce8a1a6766784eb3ac97e52a338d4196
work_keys_str_mv	AT luizcarlosdasilvaoliveira autilizacaodaspraticasdegestaodoconhecimentoefacilitadoresestrategicosemumainstituicaodeensinosuperior AT edacastrolucasdesouza autilizacaodaspraticasdegestaodoconhecimentoefacilitadoresestrategicosemumainstituicaodeensinosuperior AT luizcarlosdasilvaoliveira utilizacaodaspraticasdegestaodoconhecimentoefacilitadoresestrategicosemumainstituicaodeensinosuperior AT edacastrolucasdesouza utilizacaodaspraticasdegestaodoconhecimentoefacilitadoresestrategicosemumainstituicaodeensinosuperior
_version_	1718433602486665216

A UTILIZAÇÃO DAS PRÁTICAS DE GESTÃO DO CONHECIMENTO E FACILITADORES ESTRATÉGICOS EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR

Ejemplares similares