KINERJA PERAWAT DALAM MEMBERIKAN ASUHAN KEPERAWATAN BERPENGARUH TERHADAP KEPUASAN PASIEN RAWAT INAP

The performance of nurses in providing nursing care is still considered unsatisfactory by the patient. The purpose of this study is to find out the relationship of the performance of nurses in providing nursing care with patient’s satisfaction in Multazam ward of Surabaya Islamic Hospital. Design of...

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Autores principales: Khamida Khamida, Mastiah Mastiah
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Lenguaje:EN
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Publicado: Universitas Nahdlatul Ulama Surabaya 2018
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Acceso en línea:https://doaj.org/article/d005f0e1120c4949b9b4d8a1208f5f2f
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spelling oai:doaj.org-article:d005f0e1120c4949b9b4d8a1208f5f2f2021-12-02T07:56:55ZKINERJA PERAWAT DALAM MEMBERIKAN ASUHAN KEPERAWATAN BERPENGARUH TERHADAP KEPUASAN PASIEN RAWAT INAP1978-67432477-394810.33086/jhs.v8i2.198https://doaj.org/article/d005f0e1120c4949b9b4d8a1208f5f2f2018-04-01T00:00:00Zhttp://journal2.unusa.ac.id/index.php/JHS/article/view/198https://doaj.org/toc/1978-6743https://doaj.org/toc/2477-3948The performance of nurses in providing nursing care is still considered unsatisfactory by the patient. The purpose of this study is to find out the relationship of the performance of nurses in providing nursing care with patient’s satisfaction in Multazam ward of Surabaya Islamic Hospital. Design of this studied Analytical survey. The population were all patients in Multazam ward of Surabaya Islamic Hospital with amount 85 person. Number of sample were 39 respondents, taken by simple random sampling. The independent variable is performance of nurses in providing nursing care, dependent variable is patient’s satisfaction. Instruments use questionnaires, data were processed by editing, coding, scoring, and tabulating, then analyzed by Chi-Square test with significant level α = 0.05. Study result showed most of respondents 39 (51.3%) the nurse had a poor performance, and most them (56,4%) the patients are not satisfied. Results of Chi-Square test analysis showed p (0.038) < α (0.05), so H0 is rejected means there is relationship of the performance of nurses in providing nursing care with patient’s satisfaction in Multazam ward of Surabaya Islamic Hospital. The conclusions of this study is the performance of nurses in providing nursing care influence to the patient satisfaction. Nurses should responsive to the complaints and expectations of patients due.Khamida KhamidaMastiah MastiahUniversitas Nahdlatul Ulama SurabayaarticleKinerja PerawatKepuasanPasienNursingRT1-120Medicine (General)R5-920ENIDJurnal Ilmiah Kesehatan, Vol 8, Iss 2 (2018)
institution DOAJ
collection DOAJ
language EN
ID
topic Kinerja Perawat
Kepuasan
Pasien
Nursing
RT1-120
Medicine (General)
R5-920
spellingShingle Kinerja Perawat
Kepuasan
Pasien
Nursing
RT1-120
Medicine (General)
R5-920
Khamida Khamida
Mastiah Mastiah
KINERJA PERAWAT DALAM MEMBERIKAN ASUHAN KEPERAWATAN BERPENGARUH TERHADAP KEPUASAN PASIEN RAWAT INAP
description The performance of nurses in providing nursing care is still considered unsatisfactory by the patient. The purpose of this study is to find out the relationship of the performance of nurses in providing nursing care with patient’s satisfaction in Multazam ward of Surabaya Islamic Hospital. Design of this studied Analytical survey. The population were all patients in Multazam ward of Surabaya Islamic Hospital with amount 85 person. Number of sample were 39 respondents, taken by simple random sampling. The independent variable is performance of nurses in providing nursing care, dependent variable is patient’s satisfaction. Instruments use questionnaires, data were processed by editing, coding, scoring, and tabulating, then analyzed by Chi-Square test with significant level α = 0.05. Study result showed most of respondents 39 (51.3%) the nurse had a poor performance, and most them (56,4%) the patients are not satisfied. Results of Chi-Square test analysis showed p (0.038) < α (0.05), so H0 is rejected means there is relationship of the performance of nurses in providing nursing care with patient’s satisfaction in Multazam ward of Surabaya Islamic Hospital. The conclusions of this study is the performance of nurses in providing nursing care influence to the patient satisfaction. Nurses should responsive to the complaints and expectations of patients due.
format article
author Khamida Khamida
Mastiah Mastiah
author_facet Khamida Khamida
Mastiah Mastiah
author_sort Khamida Khamida
title KINERJA PERAWAT DALAM MEMBERIKAN ASUHAN KEPERAWATAN BERPENGARUH TERHADAP KEPUASAN PASIEN RAWAT INAP
title_short KINERJA PERAWAT DALAM MEMBERIKAN ASUHAN KEPERAWATAN BERPENGARUH TERHADAP KEPUASAN PASIEN RAWAT INAP
title_full KINERJA PERAWAT DALAM MEMBERIKAN ASUHAN KEPERAWATAN BERPENGARUH TERHADAP KEPUASAN PASIEN RAWAT INAP
title_fullStr KINERJA PERAWAT DALAM MEMBERIKAN ASUHAN KEPERAWATAN BERPENGARUH TERHADAP KEPUASAN PASIEN RAWAT INAP
title_full_unstemmed KINERJA PERAWAT DALAM MEMBERIKAN ASUHAN KEPERAWATAN BERPENGARUH TERHADAP KEPUASAN PASIEN RAWAT INAP
title_sort kinerja perawat dalam memberikan asuhan keperawatan berpengaruh terhadap kepuasan pasien rawat inap
publisher Universitas Nahdlatul Ulama Surabaya
publishDate 2018
url https://doaj.org/article/d005f0e1120c4949b9b4d8a1208f5f2f
work_keys_str_mv AT khamidakhamida kinerjaperawatdalammemberikanasuhankeperawatanberpengaruhterhadapkepuasanpasienrawatinap
AT mastiahmastiah kinerjaperawatdalammemberikanasuhankeperawatanberpengaruhterhadapkepuasanpasienrawatinap
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