Patient and provider perspectives regarding criteria for patient prioritization in two specialized rehabilitation programs

To increase fairness and equity in access to rehabilitation services, a strategy emerging from the literature is patient prioritization. Selecting explicit prioritization criteria is a complex task because it is important to simultaneously consider the objectives of all stakeholders. The of this stu...

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Autores principales:	Julien Déry, Angel Ruiz, François Routhier, Marie-Pierre Gagnon, André Côté, Daoud Ait-Kadi, Valérie Bélanger, Marie-Eve Lamontagne
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2021
Materias:	prioritization patient provider perspectives healthcare rehabilitation waiting lists criteria Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/d10b62cd869648ff9101e343a5c0f0e8
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spelling	oai:doaj.org-article:d10b62cd869648ff9101e343a5c0f0e82021-11-15T04:33:47ZPatient and provider perspectives regarding criteria for patient prioritization in two specialized rehabilitation programs2372-0247https://doaj.org/article/d10b62cd869648ff9101e343a5c0f0e82021-04-01T00:00:00Zhttps://pxjournal.org/journal/vol8/iss1/20https://doaj.org/toc/2372-0247To increase fairness and equity in access to rehabilitation services, a strategy emerging from the literature is patient prioritization. Selecting explicit prioritization criteria is a complex task because it is important to simultaneously consider the objectives of all stakeholders. The of this study was to compare service users’ and service providers’ perspectives regarding patient prioritization criteria in two rehabilitation programs. We conducted a multiple case study in two rehabilitation programs, i.e., a driving evaluation program and a compression garment manufacturing program. We sent a web-based survey asking two groups (patients and providers) to individually produce a set of criteria, then individual answers were coded and combined in a single set of criteria.<strong> </strong>Stakeholders identified a total of 32 criteria to prioritize patients. Some<strong> </strong>criteria, such as age, occupation, functional level, pain, absence of caregiver, and time since referral, were considered important by both stakeholders in both programs.<strong> </strong>Patients and providers tended to have similar opinions about criteria to prioritize patients in waitlists. Taking into consideration the opinions of all stakeholders concerning prioritization criteria is an important part of the decision-making process. <strong>Experience Framework</strong> This article is associated with the Quality & Clinical Excellence lens of The Beryl Institute Experience Framework (<a href="https://www.theberylinstitute.org/ExperienceFramework">https://www.theberylinstitute.org/ExperienceFramework</a>). <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Quality%20%26%20Clinical%20Excellence%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-QualityClinicalExcellence">Access other resources</a> related to this lens.</li> </ul>Julien DéryAngel RuizFrançois RouthierMarie-Pierre GagnonAndré CôtéDaoud Ait-KadiValérie BélangerMarie-Eve LamontagneThe Beryl Institutearticleprioritizationpatientproviderperspectiveshealthcarerehabilitationwaiting listscriteriaMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	prioritization patient provider perspectives healthcare rehabilitation waiting lists criteria Medicine (General) R5-920 Public aspects of medicine RA1-1270
spellingShingle	prioritization patient provider perspectives healthcare rehabilitation waiting lists criteria Medicine (General) R5-920 Public aspects of medicine RA1-1270 Julien Déry Angel Ruiz François Routhier Marie-Pierre Gagnon André Côté Daoud Ait-Kadi Valérie Bélanger Marie-Eve Lamontagne Patient and provider perspectives regarding criteria for patient prioritization in two specialized rehabilitation programs
description	To increase fairness and equity in access to rehabilitation services, a strategy emerging from the literature is patient prioritization. Selecting explicit prioritization criteria is a complex task because it is important to simultaneously consider the objectives of all stakeholders. The of this study was to compare service users’ and service providers’ perspectives regarding patient prioritization criteria in two rehabilitation programs. We conducted a multiple case study in two rehabilitation programs, i.e., a driving evaluation program and a compression garment manufacturing program. We sent a web-based survey asking two groups (patients and providers) to individually produce a set of criteria, then individual answers were coded and combined in a single set of criteria.<strong> </strong>Stakeholders identified a total of 32 criteria to prioritize patients. Some<strong> </strong>criteria, such as age, occupation, functional level, pain, absence of caregiver, and time since referral, were considered important by both stakeholders in both programs.<strong> </strong>Patients and providers tended to have similar opinions about criteria to prioritize patients in waitlists. Taking into consideration the opinions of all stakeholders concerning prioritization criteria is an important part of the decision-making process. <strong>Experience Framework</strong> This article is associated with the Quality & Clinical Excellence lens of The Beryl Institute Experience Framework (<a href="https://www.theberylinstitute.org/ExperienceFramework">https://www.theberylinstitute.org/ExperienceFramework</a>). <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Quality%20%26%20Clinical%20Excellence%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-QualityClinicalExcellence">Access other resources</a> related to this lens.</li> </ul>
format	article
author	Julien Déry Angel Ruiz François Routhier Marie-Pierre Gagnon André Côté Daoud Ait-Kadi Valérie Bélanger Marie-Eve Lamontagne
author_facet	Julien Déry Angel Ruiz François Routhier Marie-Pierre Gagnon André Côté Daoud Ait-Kadi Valérie Bélanger Marie-Eve Lamontagne
author_sort	Julien Déry
title	Patient and provider perspectives regarding criteria for patient prioritization in two specialized rehabilitation programs
title_short	Patient and provider perspectives regarding criteria for patient prioritization in two specialized rehabilitation programs
title_full	Patient and provider perspectives regarding criteria for patient prioritization in two specialized rehabilitation programs
title_fullStr	Patient and provider perspectives regarding criteria for patient prioritization in two specialized rehabilitation programs
title_full_unstemmed	Patient and provider perspectives regarding criteria for patient prioritization in two specialized rehabilitation programs
title_sort	patient and provider perspectives regarding criteria for patient prioritization in two specialized rehabilitation programs
publisher	The Beryl Institute
publishDate	2021
url	https://doaj.org/article/d10b62cd869648ff9101e343a5c0f0e8
work_keys_str_mv	AT juliendery patientandproviderperspectivesregardingcriteriaforpatientprioritizationintwospecializedrehabilitationprograms AT angelruiz patientandproviderperspectivesregardingcriteriaforpatientprioritizationintwospecializedrehabilitationprograms AT francoisrouthier patientandproviderperspectivesregardingcriteriaforpatientprioritizationintwospecializedrehabilitationprograms AT mariepierregagnon patientandproviderperspectivesregardingcriteriaforpatientprioritizationintwospecializedrehabilitationprograms AT andrecote patientandproviderperspectivesregardingcriteriaforpatientprioritizationintwospecializedrehabilitationprograms AT daoudaitkadi patientandproviderperspectivesregardingcriteriaforpatientprioritizationintwospecializedrehabilitationprograms AT valeriebelanger patientandproviderperspectivesregardingcriteriaforpatientprioritizationintwospecializedrehabilitationprograms AT marieevelamontagne patientandproviderperspectivesregardingcriteriaforpatientprioritizationintwospecializedrehabilitationprograms
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Patient and provider perspectives regarding criteria for patient prioritization in two specialized rehabilitation programs

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