The Healthcare Organization in COVID-19 Age: An Evaluation Framework for the Performance of a Telemonitoring Model

Telemedicine services (TS) are not only supportive for healthcare professionals, but managers also see them as essential for the provision of an efficient, effective, and sustainable healthcare service. Several systems make TS available in different ways and contexts. However, no commonly accepted f...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autores principales:	Fiorella Pia Salvatore, Simone Fanelli
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	healthcare organization healthcare management performance evaluation telemedicine telemonitoring Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350
Acceso en línea:	https://doaj.org/article/d20d19ef8756477d944131b913ecb824
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:d20d19ef8756477d944131b913ecb824
record_format	dspace
spelling	oai:doaj.org-article:d20d19ef8756477d944131b913ecb8242021-11-25T19:04:10ZThe Healthcare Organization in COVID-19 Age: An Evaluation Framework for the Performance of a Telemonitoring Model10.3390/su1322127652071-1050https://doaj.org/article/d20d19ef8756477d944131b913ecb8242021-11-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/22/12765https://doaj.org/toc/2071-1050Telemedicine services (TS) are not only supportive for healthcare professionals, but managers also see them as essential for the provision of an efficient, effective, and sustainable healthcare service. Several systems make TS available in different ways and contexts. However, no commonly accepted framework meets the need to draw conclusions about which TS can efficiently be measured. For this purpose, a framework is proposed in order to define a dynamic method of performance evaluation that can be used to improve the sustainable management of a telemonitoring model for COVID-19 patients. A case study analysis based on the experience of three telemedicine networks in different locations providing telemonitoring services (northern, central, and southern Italy) was performed. A total of four phases (1. Identification of the target population; 2. Identification of health needs; 3. Definition of the operational plan; and 4. Monitoring of the service by indicators), and seven indicators have been identified. Despite the differences raised in the Italian contexts, applying a performance evaluation framework could help the managerial sector to understand if the service is working as intended and what effects the service is producing on the healthcare organization. Considering the long-term field experience, this framework is an easy-to-use tool that will allow healthcare organizations to evaluate the performance of their telemonitoring model, and improve it according to new needs. Providing a healthcare service in an efficient context is fundamental for the sustainability of the health system as a whole.Fiorella Pia SalvatoreSimone FanelliMDPI AGarticlehealthcare organizationhealthcare managementperformance evaluationtelemedicinetelemonitoringEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 12765, p 12765 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	healthcare organization healthcare management performance evaluation telemedicine telemonitoring Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350
spellingShingle	healthcare organization healthcare management performance evaluation telemedicine telemonitoring Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350 Fiorella Pia Salvatore Simone Fanelli The Healthcare Organization in COVID-19 Age: An Evaluation Framework for the Performance of a Telemonitoring Model
description	Telemedicine services (TS) are not only supportive for healthcare professionals, but managers also see them as essential for the provision of an efficient, effective, and sustainable healthcare service. Several systems make TS available in different ways and contexts. However, no commonly accepted framework meets the need to draw conclusions about which TS can efficiently be measured. For this purpose, a framework is proposed in order to define a dynamic method of performance evaluation that can be used to improve the sustainable management of a telemonitoring model for COVID-19 patients. A case study analysis based on the experience of three telemedicine networks in different locations providing telemonitoring services (northern, central, and southern Italy) was performed. A total of four phases (1. Identification of the target population; 2. Identification of health needs; 3. Definition of the operational plan; and 4. Monitoring of the service by indicators), and seven indicators have been identified. Despite the differences raised in the Italian contexts, applying a performance evaluation framework could help the managerial sector to understand if the service is working as intended and what effects the service is producing on the healthcare organization. Considering the long-term field experience, this framework is an easy-to-use tool that will allow healthcare organizations to evaluate the performance of their telemonitoring model, and improve it according to new needs. Providing a healthcare service in an efficient context is fundamental for the sustainability of the health system as a whole.
format	article
author	Fiorella Pia Salvatore Simone Fanelli
author_facet	Fiorella Pia Salvatore Simone Fanelli
author_sort	Fiorella Pia Salvatore
title	The Healthcare Organization in COVID-19 Age: An Evaluation Framework for the Performance of a Telemonitoring Model
title_short	The Healthcare Organization in COVID-19 Age: An Evaluation Framework for the Performance of a Telemonitoring Model
title_full	The Healthcare Organization in COVID-19 Age: An Evaluation Framework for the Performance of a Telemonitoring Model
title_fullStr	The Healthcare Organization in COVID-19 Age: An Evaluation Framework for the Performance of a Telemonitoring Model
title_full_unstemmed	The Healthcare Organization in COVID-19 Age: An Evaluation Framework for the Performance of a Telemonitoring Model
title_sort	healthcare organization in covid-19 age: an evaluation framework for the performance of a telemonitoring model
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/d20d19ef8756477d944131b913ecb824
work_keys_str_mv	AT fiorellapiasalvatore thehealthcareorganizationincovid19ageanevaluationframeworkfortheperformanceofatelemonitoringmodel AT simonefanelli thehealthcareorganizationincovid19ageanevaluationframeworkfortheperformanceofatelemonitoringmodel AT fiorellapiasalvatore healthcareorganizationincovid19ageanevaluationframeworkfortheperformanceofatelemonitoringmodel AT simonefanelli healthcareorganizationincovid19ageanevaluationframeworkfortheperformanceofatelemonitoringmodel
_version_	1718410365896753152

The Healthcare Organization in COVID-19 Age: An Evaluation Framework for the Performance of a Telemonitoring Model

Ejemplares similares