A CONCEPTUAL INVESTIGATION OF USER SATISFACTION IN RESIDENTIAL BUILDINGS
Dissatisfaction with environmental and physical conditions negatively affects the health, comfort and happiness of the users. For this reason, it is necessary to examine in detail what constitutes quality and satisfaction in the residential buildings where the users spend most of their time. There i...
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| Autores principales: | , |
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| Formato: | article |
| Lenguaje: | DE EN FR TR |
| Publicado: |
Fırat University
2021
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| Materias: | |
| Acceso en línea: | https://doaj.org/article/d54a6388cc3e4cbaa254c8c500001de3 |
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| Sumario: | Dissatisfaction with environmental and physical conditions negatively affects the health, comfort and happiness of the users. For this reason, it is necessary to examine in detail what constitutes quality and satisfaction in the residential buildings where the users spend most of their time. There is a need for a much wider assessment in terms of user satisfaction, which is one of the most important factors in the architectural design process. The aim of this study is to determine the detailed determination of user satisfaction in residential buildings and to reveal the necessity of considering satisfaction indicators as a whole. Within the scope of the study, satisfaction indicators in existing academic studies on user satisfaction in residences were discussed and different opinions were evaluated. In addition, housing quality assessment tools developed in order to make satisfaction-based quality evaluations in houses were considered, and the satisfaction indicators of these tools were evaluated comparatively. Finally, the evaluation criteria of certified buildings, which are defined as buildings that provide healthy and productive environments for their users, were discussed, and the satisfaction indicators of certification systems were evaluated comparatively. It is anticipated that the satisfaction indicators discussed and evaluated in the study will be useful in improving the existing houses in the context of user satisfaction and in the future housing design process. |
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