A CONCEPTUAL INVESTIGATION OF USER SATISFACTION IN RESIDENTIAL BUILDINGS

Dissatisfaction with environmental and physical conditions negatively affects the health, comfort and happiness of the users. For this reason, it is necessary to examine in detail what constitutes quality and satisfaction in the residential buildings where the users spend most of their time. There i...

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Autores principales:	Gökhan UŞMA, Nazlı Ferah AKINCI
Formato:	article
Lenguaje:	DE EN FR TR
Publicado:	Fırat University 2021
Materias:	user satisfaction residential buildings house quality standards certification systems quality Social Sciences H Social sciences (General) H1-99
Acceso en línea:	https://doaj.org/article/d54a6388cc3e4cbaa254c8c500001de3
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spelling	oai:doaj.org-article:d54a6388cc3e4cbaa254c8c500001de32021-11-24T09:20:32ZA CONCEPTUAL INVESTIGATION OF USER SATISFACTION IN RESIDENTIAL BUILDINGS2148-416310.29228/JASSS.51396https://doaj.org/article/d54a6388cc3e4cbaa254c8c500001de32021-10-01T00:00:00Zhttps://jasstudies.com/index.jsp?mod=tammetin&makaleadi=b939683f-c5a4-4ae2-8eb1-a7594c3e6218.pdf&key=51396https://doaj.org/toc/2148-4163Dissatisfaction with environmental and physical conditions negatively affects the health, comfort and happiness of the users. For this reason, it is necessary to examine in detail what constitutes quality and satisfaction in the residential buildings where the users spend most of their time. There is a need for a much wider assessment in terms of user satisfaction, which is one of the most important factors in the architectural design process. The aim of this study is to determine the detailed determination of user satisfaction in residential buildings and to reveal the necessity of considering satisfaction indicators as a whole. Within the scope of the study, satisfaction indicators in existing academic studies on user satisfaction in residences were discussed and different opinions were evaluated. In addition, housing quality assessment tools developed in order to make satisfaction-based quality evaluations in houses were considered, and the satisfaction indicators of these tools were evaluated comparatively. Finally, the evaluation criteria of certified buildings, which are defined as buildings that provide healthy and productive environments for their users, were discussed, and the satisfaction indicators of certification systems were evaluated comparatively. It is anticipated that the satisfaction indicators discussed and evaluated in the study will be useful in improving the existing houses in the context of user satisfaction and in the future housing design process.Gökhan UŞMANazlı Ferah AKINCIFırat Universityarticleuser satisfactionresidential buildingshouse quality standardscertification systemsqualitySocial SciencesHSocial sciences (General)H1-99DEENFRTRJournal of Academic Social Science Studies , Vol 14, Iss 86, Pp 295-317 (2021)
institution	DOAJ
collection	DOAJ
language	DE EN FR TR
topic	user satisfaction residential buildings house quality standards certification systems quality Social Sciences H Social sciences (General) H1-99
spellingShingle	user satisfaction residential buildings house quality standards certification systems quality Social Sciences H Social sciences (General) H1-99 Gökhan UŞMA Nazlı Ferah AKINCI A CONCEPTUAL INVESTIGATION OF USER SATISFACTION IN RESIDENTIAL BUILDINGS
description	Dissatisfaction with environmental and physical conditions negatively affects the health, comfort and happiness of the users. For this reason, it is necessary to examine in detail what constitutes quality and satisfaction in the residential buildings where the users spend most of their time. There is a need for a much wider assessment in terms of user satisfaction, which is one of the most important factors in the architectural design process. The aim of this study is to determine the detailed determination of user satisfaction in residential buildings and to reveal the necessity of considering satisfaction indicators as a whole. Within the scope of the study, satisfaction indicators in existing academic studies on user satisfaction in residences were discussed and different opinions were evaluated. In addition, housing quality assessment tools developed in order to make satisfaction-based quality evaluations in houses were considered, and the satisfaction indicators of these tools were evaluated comparatively. Finally, the evaluation criteria of certified buildings, which are defined as buildings that provide healthy and productive environments for their users, were discussed, and the satisfaction indicators of certification systems were evaluated comparatively. It is anticipated that the satisfaction indicators discussed and evaluated in the study will be useful in improving the existing houses in the context of user satisfaction and in the future housing design process.
format	article
author	Gökhan UŞMA Nazlı Ferah AKINCI
author_facet	Gökhan UŞMA Nazlı Ferah AKINCI
author_sort	Gökhan UŞMA
title	A CONCEPTUAL INVESTIGATION OF USER SATISFACTION IN RESIDENTIAL BUILDINGS
title_short	A CONCEPTUAL INVESTIGATION OF USER SATISFACTION IN RESIDENTIAL BUILDINGS
title_full	A CONCEPTUAL INVESTIGATION OF USER SATISFACTION IN RESIDENTIAL BUILDINGS
title_fullStr	A CONCEPTUAL INVESTIGATION OF USER SATISFACTION IN RESIDENTIAL BUILDINGS
title_full_unstemmed	A CONCEPTUAL INVESTIGATION OF USER SATISFACTION IN RESIDENTIAL BUILDINGS
title_sort	conceptual investigation of user satisfaction in residential buildings
publisher	Fırat University
publishDate	2021
url	https://doaj.org/article/d54a6388cc3e4cbaa254c8c500001de3
work_keys_str_mv	AT gokhanusma aconceptualinvestigationofusersatisfactioninresidentialbuildings AT nazlıferahakinci aconceptualinvestigationofusersatisfactioninresidentialbuildings AT gokhanusma conceptualinvestigationofusersatisfactioninresidentialbuildings AT nazlıferahakinci conceptualinvestigationofusersatisfactioninresidentialbuildings
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A CONCEPTUAL INVESTIGATION OF USER SATISFACTION IN RESIDENTIAL BUILDINGS

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