Study on Performance Evaluation of Service Supply Chain by Extension Method

With the rapid development of the service industry, the service supply chain has become one of the most popular areas. With the logistics service supply chain being an important branch of the service supply chain, we should pay attention to the role of logistics service supply chain in enterprises....

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Autores principales: Jun Cheng, Qiaoning Yang, Lin Lu
Formato: article
Lenguaje:EN
Publicado: Hindawi Limited 2021
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Acceso en línea:https://doaj.org/article/d576edfc64054afb8b4876e661a365b3
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spelling oai:doaj.org-article:d576edfc64054afb8b4876e661a365b32021-11-08T02:35:35ZStudy on Performance Evaluation of Service Supply Chain by Extension Method1607-887X10.1155/2021/1223577https://doaj.org/article/d576edfc64054afb8b4876e661a365b32021-01-01T00:00:00Zhttp://dx.doi.org/10.1155/2021/1223577https://doaj.org/toc/1607-887XWith the rapid development of the service industry, the service supply chain has become one of the most popular areas. With the logistics service supply chain being an important branch of the service supply chain, we should pay attention to the role of logistics service supply chain in enterprises. How to evaluate the logistics service supply chain comprehensively and rationally has become an important task for related enterprises to solve urgently. This paper, through extensive literature analysis and research on logistics service supply chain projects, established an indicator system composed of 18 secondary indicators from three perspectives of customer satisfaction, logistics service capabilities, and co-development ability, using the analytic hierarchy process (AHP) to determine the weight of each index and matter-element analysis to establish a logistics service supply chain performance evaluation model. At the end of the paper, the performance of S logistics enterprise is evaluated. The result turns out to be good, which is consistent with the actual situation, indicating that the evaluation system and method are effective and reliable.Jun ChengQiaoning YangLin LuHindawi LimitedarticleMathematicsQA1-939ENDiscrete Dynamics in Nature and Society, Vol 2021 (2021)
institution DOAJ
collection DOAJ
language EN
topic Mathematics
QA1-939
spellingShingle Mathematics
QA1-939
Jun Cheng
Qiaoning Yang
Lin Lu
Study on Performance Evaluation of Service Supply Chain by Extension Method
description With the rapid development of the service industry, the service supply chain has become one of the most popular areas. With the logistics service supply chain being an important branch of the service supply chain, we should pay attention to the role of logistics service supply chain in enterprises. How to evaluate the logistics service supply chain comprehensively and rationally has become an important task for related enterprises to solve urgently. This paper, through extensive literature analysis and research on logistics service supply chain projects, established an indicator system composed of 18 secondary indicators from three perspectives of customer satisfaction, logistics service capabilities, and co-development ability, using the analytic hierarchy process (AHP) to determine the weight of each index and matter-element analysis to establish a logistics service supply chain performance evaluation model. At the end of the paper, the performance of S logistics enterprise is evaluated. The result turns out to be good, which is consistent with the actual situation, indicating that the evaluation system and method are effective and reliable.
format article
author Jun Cheng
Qiaoning Yang
Lin Lu
author_facet Jun Cheng
Qiaoning Yang
Lin Lu
author_sort Jun Cheng
title Study on Performance Evaluation of Service Supply Chain by Extension Method
title_short Study on Performance Evaluation of Service Supply Chain by Extension Method
title_full Study on Performance Evaluation of Service Supply Chain by Extension Method
title_fullStr Study on Performance Evaluation of Service Supply Chain by Extension Method
title_full_unstemmed Study on Performance Evaluation of Service Supply Chain by Extension Method
title_sort study on performance evaluation of service supply chain by extension method
publisher Hindawi Limited
publishDate 2021
url https://doaj.org/article/d576edfc64054afb8b4876e661a365b3
work_keys_str_mv AT juncheng studyonperformanceevaluationofservicesupplychainbyextensionmethod
AT qiaoningyang studyonperformanceevaluationofservicesupplychainbyextensionmethod
AT linlu studyonperformanceevaluationofservicesupplychainbyextensionmethod
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