Lean Six Sigma Redesign of a Process for Healthcare Mandatory Education in Basic Life Support—A Pilot Study

Healthcare staff are required to undertake mandatory training programs to ensure they maintain key clinical competencies. This study was conducted in a private hospital in Ireland, where the processes for accessing mandatory training were found to be highly complex and non-user friendly, resulting i...

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Autores principales:	Anne Dempsey, Ciara Robinson, Niamh Moffatt, Therese Hennessy, Annmarie Bradshaw, Sean Paul Teeling, Marie Ward, Martin McNamara
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	Basic Life Support training education lean six sigma mandatory education process improvement Medicine R
Acceso en línea:	https://doaj.org/article/d5da925fd39e427bae5567b6d8654d50
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spelling	oai:doaj.org-article:d5da925fd39e427bae5567b6d8654d502021-11-11T16:45:04ZLean Six Sigma Redesign of a Process for Healthcare Mandatory Education in Basic Life Support—A Pilot Study10.3390/ijerph1821116531660-46011661-7827https://doaj.org/article/d5da925fd39e427bae5567b6d8654d502021-11-01T00:00:00Zhttps://www.mdpi.com/1660-4601/18/21/11653https://doaj.org/toc/1661-7827https://doaj.org/toc/1660-4601Healthcare staff are required to undertake mandatory training programs to ensure they maintain key clinical competencies. This study was conducted in a private hospital in Ireland, where the processes for accessing mandatory training were found to be highly complex and non-user friendly, resulting in missed training opportunities, specific training license expiration, and underutilized training slots which resulted in lost time for both the trainers and trainees. A pilot study was undertaken to review the process for accessing mandatory training with a focus on the mandatory training program of Basic Life Support (BLS). This was chosen due to its importance in patient resuscitation and its requirement in the hospital achieving Joint Commission International (JCI) accreditation. A pre- and post-team-based intervention design was used with Lean Six Sigma (LSS) methodology employed to redesign the process of booking, scheduling, and delivery of BLS training leading to staff individual BLS certification for a period of two years. The redesign of the BLS training program resulted in a new blended delivery method, and the initiation of a pilot project led to a 50% increase in the volume of BLS classes and a time saving of 154 h 30 min for staff and 48 h 14 min for BLS instructors. The success of the BLS process access pilot has functioned as a platform for the redesign of other mandatory education programs and will be of interest to hospitals with mandatory training requirements that are already facing healthcare challenges and demands on staff time.Anne DempseyCiara RobinsonNiamh MoffattTherese HennessyAnnmarie BradshawSean Paul TeelingMarie WardMartin McNamaraMDPI AGarticleBasic Life Supporttrainingeducationlean six sigmamandatory educationprocess improvementMedicineRENInternational Journal of Environmental Research and Public Health, Vol 18, Iss 11653, p 11653 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Basic Life Support training education lean six sigma mandatory education process improvement Medicine R
spellingShingle	Basic Life Support training education lean six sigma mandatory education process improvement Medicine R Anne Dempsey Ciara Robinson Niamh Moffatt Therese Hennessy Annmarie Bradshaw Sean Paul Teeling Marie Ward Martin McNamara Lean Six Sigma Redesign of a Process for Healthcare Mandatory Education in Basic Life Support—A Pilot Study
description	Healthcare staff are required to undertake mandatory training programs to ensure they maintain key clinical competencies. This study was conducted in a private hospital in Ireland, where the processes for accessing mandatory training were found to be highly complex and non-user friendly, resulting in missed training opportunities, specific training license expiration, and underutilized training slots which resulted in lost time for both the trainers and trainees. A pilot study was undertaken to review the process for accessing mandatory training with a focus on the mandatory training program of Basic Life Support (BLS). This was chosen due to its importance in patient resuscitation and its requirement in the hospital achieving Joint Commission International (JCI) accreditation. A pre- and post-team-based intervention design was used with Lean Six Sigma (LSS) methodology employed to redesign the process of booking, scheduling, and delivery of BLS training leading to staff individual BLS certification for a period of two years. The redesign of the BLS training program resulted in a new blended delivery method, and the initiation of a pilot project led to a 50% increase in the volume of BLS classes and a time saving of 154 h 30 min for staff and 48 h 14 min for BLS instructors. The success of the BLS process access pilot has functioned as a platform for the redesign of other mandatory education programs and will be of interest to hospitals with mandatory training requirements that are already facing healthcare challenges and demands on staff time.
format	article
author	Anne Dempsey Ciara Robinson Niamh Moffatt Therese Hennessy Annmarie Bradshaw Sean Paul Teeling Marie Ward Martin McNamara
author_facet	Anne Dempsey Ciara Robinson Niamh Moffatt Therese Hennessy Annmarie Bradshaw Sean Paul Teeling Marie Ward Martin McNamara
author_sort	Anne Dempsey
title	Lean Six Sigma Redesign of a Process for Healthcare Mandatory Education in Basic Life Support—A Pilot Study
title_short	Lean Six Sigma Redesign of a Process for Healthcare Mandatory Education in Basic Life Support—A Pilot Study
title_full	Lean Six Sigma Redesign of a Process for Healthcare Mandatory Education in Basic Life Support—A Pilot Study
title_fullStr	Lean Six Sigma Redesign of a Process for Healthcare Mandatory Education in Basic Life Support—A Pilot Study
title_full_unstemmed	Lean Six Sigma Redesign of a Process for Healthcare Mandatory Education in Basic Life Support—A Pilot Study
title_sort	lean six sigma redesign of a process for healthcare mandatory education in basic life support—a pilot study
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/d5da925fd39e427bae5567b6d8654d50
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Lean Six Sigma Redesign of a Process for Healthcare Mandatory Education in Basic Life Support—A Pilot Study

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