THE EFFECT OF MEDICAL EXPERIENCES ON INSTITUTIONAL BETRAYAL, TRUST IN DOCTOR AND PATIENT TRUST TO HEALTH CARE IN INDONESIA

The hospital health service industry needs to have optimal services with quality human resources seeing many similar endeavors. Competing in similar industries requires patient trust. Confidence comes from the idea that the parties involved will provide the best quality. Therefore, in this case, the...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autores principales:	Indrawati R., Harsoyo A.
Formato:	article
Lenguaje:	EN RU
Publicado:	Russian Journal of Agricultural and Socio-Economic Sciences 2021
Materias:	medical experience betrayal institutional trust in doctor patient trust health care hospital Agriculture (General) S1-972
Acceso en línea:	https://doaj.org/article/d5de67ca9d284aceb43697b3bb450a90
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:d5de67ca9d284aceb43697b3bb450a90
record_format	dspace
spelling	oai:doaj.org-article:d5de67ca9d284aceb43697b3bb450a902021-11-03T19:13:19ZTHE EFFECT OF MEDICAL EXPERIENCES ON INSTITUTIONAL BETRAYAL, TRUST IN DOCTOR AND PATIENT TRUST TO HEALTH CARE IN INDONESIA10.18551/rjoas.2021-10.052226-1184https://doaj.org/article/d5de67ca9d284aceb43697b3bb450a902021-10-01T00:00:00Zhttps://doaj.org/toc/2226-1184The hospital health service industry needs to have optimal services with quality human resources seeing many similar endeavors. Competing in similar industries requires patient trust. Confidence comes from the idea that the parties involved will provide the best quality. Therefore, in this case, the patient's trust is measured by experience, betrayal of the institution, and faith in doctors. This research thus seeks to examine the impact of medical expertise on betrayal institutional, the doctor's confidence, and patient trust in health care. The technique of sampling is purposeful sampling sample of outpatients at hospitals in the Jakarta area is 305. This type of research is deductive, with data collection by distributing questionnaires. The analytical method used is the Structural Equation Model (SEM). The study results conclude: First, there is an effect of medical experiences on institutional betrayal. Secondly, there is an impact of institutional betrayal of trust in-hospital treatment. Three, medical experiences have an impact on patients' confidence in healthcare. Four, the impact of doctor trust on the confidence of individuals in healthcare. This study indicates that hospital leaders may provide training, development to enhance medical officers' abilities and know-how, and improve hospital performance systems to offer video satisfaction services and reduce the incidence of institutional betrayal to establish confidence for patients.Indrawati R.Harsoyo A.Russian Journal of Agricultural and Socio-Economic Sciencesarticlemedical experiencebetrayal institutionaltrust in doctorpatient trusthealth carehospitalAgriculture (General)S1-972ENRURussian Journal of Agricultural and Socio-Economic Sciences, Vol 118, Iss 10, Pp 44-51 (2021)
institution	DOAJ
collection	DOAJ
language	EN RU
topic	medical experience betrayal institutional trust in doctor patient trust health care hospital Agriculture (General) S1-972
spellingShingle	medical experience betrayal institutional trust in doctor patient trust health care hospital Agriculture (General) S1-972 Indrawati R. Harsoyo A. THE EFFECT OF MEDICAL EXPERIENCES ON INSTITUTIONAL BETRAYAL, TRUST IN DOCTOR AND PATIENT TRUST TO HEALTH CARE IN INDONESIA
description	The hospital health service industry needs to have optimal services with quality human resources seeing many similar endeavors. Competing in similar industries requires patient trust. Confidence comes from the idea that the parties involved will provide the best quality. Therefore, in this case, the patient's trust is measured by experience, betrayal of the institution, and faith in doctors. This research thus seeks to examine the impact of medical expertise on betrayal institutional, the doctor's confidence, and patient trust in health care. The technique of sampling is purposeful sampling sample of outpatients at hospitals in the Jakarta area is 305. This type of research is deductive, with data collection by distributing questionnaires. The analytical method used is the Structural Equation Model (SEM). The study results conclude: First, there is an effect of medical experiences on institutional betrayal. Secondly, there is an impact of institutional betrayal of trust in-hospital treatment. Three, medical experiences have an impact on patients' confidence in healthcare. Four, the impact of doctor trust on the confidence of individuals in healthcare. This study indicates that hospital leaders may provide training, development to enhance medical officers' abilities and know-how, and improve hospital performance systems to offer video satisfaction services and reduce the incidence of institutional betrayal to establish confidence for patients.
format	article
author	Indrawati R. Harsoyo A.
author_facet	Indrawati R. Harsoyo A.
author_sort	Indrawati R.
title	THE EFFECT OF MEDICAL EXPERIENCES ON INSTITUTIONAL BETRAYAL, TRUST IN DOCTOR AND PATIENT TRUST TO HEALTH CARE IN INDONESIA
title_short	THE EFFECT OF MEDICAL EXPERIENCES ON INSTITUTIONAL BETRAYAL, TRUST IN DOCTOR AND PATIENT TRUST TO HEALTH CARE IN INDONESIA
title_full	THE EFFECT OF MEDICAL EXPERIENCES ON INSTITUTIONAL BETRAYAL, TRUST IN DOCTOR AND PATIENT TRUST TO HEALTH CARE IN INDONESIA
title_fullStr	THE EFFECT OF MEDICAL EXPERIENCES ON INSTITUTIONAL BETRAYAL, TRUST IN DOCTOR AND PATIENT TRUST TO HEALTH CARE IN INDONESIA
title_full_unstemmed	THE EFFECT OF MEDICAL EXPERIENCES ON INSTITUTIONAL BETRAYAL, TRUST IN DOCTOR AND PATIENT TRUST TO HEALTH CARE IN INDONESIA
title_sort	effect of medical experiences on institutional betrayal, trust in doctor and patient trust to health care in indonesia
publisher	Russian Journal of Agricultural and Socio-Economic Sciences
publishDate	2021
url	https://doaj.org/article/d5de67ca9d284aceb43697b3bb450a90
work_keys_str_mv	AT indrawatir theeffectofmedicalexperiencesoninstitutionalbetrayaltrustindoctorandpatienttrusttohealthcareinindonesia AT harsoyoa theeffectofmedicalexperiencesoninstitutionalbetrayaltrustindoctorandpatienttrusttohealthcareinindonesia AT indrawatir effectofmedicalexperiencesoninstitutionalbetrayaltrustindoctorandpatienttrusttohealthcareinindonesia AT harsoyoa effectofmedicalexperiencesoninstitutionalbetrayaltrustindoctorandpatienttrusttohealthcareinindonesia
_version_	1718445426399510528

THE EFFECT OF MEDICAL EXPERIENCES ON INSTITUTIONAL BETRAYAL, TRUST IN DOCTOR AND PATIENT TRUST TO HEALTH CARE IN INDONESIA

Ejemplares similares