Learning what high quality compassionate care means for cancer patients and translating that into practice

In 2010, UCLPartners, a partnership of health care providers and universities in North Central London, began a collaboration with local commissioners that aimed to think about cancer care and diagnosis differently. Understanding that a good patient experience can only be delivered by putting patient...

Descripción completa

Guardado en:
Detalles Bibliográficos
Autores principales: Fiona McKenzie, Katherine Joel, Charlotte Williams, Kathy Pritchard-Jones
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2014
Materias:
nhs
Acceso en línea:https://doaj.org/article/d62dfce3f44743e8ae397b5e66010cfb
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
id oai:doaj.org-article:d62dfce3f44743e8ae397b5e66010cfb
record_format dspace
spelling oai:doaj.org-article:d62dfce3f44743e8ae397b5e66010cfb2021-11-15T03:52:33ZLearning what high quality compassionate care means for cancer patients and translating that into practice2372-0247https://doaj.org/article/d62dfce3f44743e8ae397b5e66010cfb2014-11-01T00:00:00Zhttps://pxjournal.org/journal/vol1/iss2/18https://doaj.org/toc/2372-0247In 2010, UCLPartners, a partnership of health care providers and universities in North Central London, began a collaboration with local commissioners that aimed to think about cancer care and diagnosis differently. Understanding that a good patient experience can only be delivered by putting patients first and working together along their journey from symptoms to recovery, we brought clinical leaders together with patients to think about how to improve outcomes for patients, outside institutional barriers. From the very beginning this new network, an integrated cancer system, focused on understanding what mattered most to patients and organising how it worked and how it measured success around this. Co-designed by conversations and with contributions from over 1,000 clinicians and over 200 patients, <em>London Cancer</em>’s ten things that matter most to patients are embedded throughout the continuing work of this organisation. In this article our work to develop these ten topics is described alongside how we used this to create a truly patient centred integrated cancer system for a population of 3.5 million people in London and Essex.Fiona McKenzieKatherine JoelCharlotte WilliamsKathy Pritchard-JonesThe Beryl Institutearticleperson-centredpatient and family centred carepatient experiencepatient engagementpatient involvementpracticeintegratedlondonunited kingdomnhscancerwhat matters to youpatient reported experience measuresmeasurementMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2014)
institution DOAJ
collection DOAJ
language EN
topic person-centred
patient and family centred care
patient experience
patient engagement
patient involvement
practice
integrated
london
united kingdom
nhs
cancer
what matters to you
patient reported experience measures
measurement
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
spellingShingle person-centred
patient and family centred care
patient experience
patient engagement
patient involvement
practice
integrated
london
united kingdom
nhs
cancer
what matters to you
patient reported experience measures
measurement
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
Fiona McKenzie
Katherine Joel
Charlotte Williams
Kathy Pritchard-Jones
Learning what high quality compassionate care means for cancer patients and translating that into practice
description In 2010, UCLPartners, a partnership of health care providers and universities in North Central London, began a collaboration with local commissioners that aimed to think about cancer care and diagnosis differently. Understanding that a good patient experience can only be delivered by putting patients first and working together along their journey from symptoms to recovery, we brought clinical leaders together with patients to think about how to improve outcomes for patients, outside institutional barriers. From the very beginning this new network, an integrated cancer system, focused on understanding what mattered most to patients and organising how it worked and how it measured success around this. Co-designed by conversations and with contributions from over 1,000 clinicians and over 200 patients, <em>London Cancer</em>’s ten things that matter most to patients are embedded throughout the continuing work of this organisation. In this article our work to develop these ten topics is described alongside how we used this to create a truly patient centred integrated cancer system for a population of 3.5 million people in London and Essex.
format article
author Fiona McKenzie
Katherine Joel
Charlotte Williams
Kathy Pritchard-Jones
author_facet Fiona McKenzie
Katherine Joel
Charlotte Williams
Kathy Pritchard-Jones
author_sort Fiona McKenzie
title Learning what high quality compassionate care means for cancer patients and translating that into practice
title_short Learning what high quality compassionate care means for cancer patients and translating that into practice
title_full Learning what high quality compassionate care means for cancer patients and translating that into practice
title_fullStr Learning what high quality compassionate care means for cancer patients and translating that into practice
title_full_unstemmed Learning what high quality compassionate care means for cancer patients and translating that into practice
title_sort learning what high quality compassionate care means for cancer patients and translating that into practice
publisher The Beryl Institute
publishDate 2014
url https://doaj.org/article/d62dfce3f44743e8ae397b5e66010cfb
work_keys_str_mv AT fionamckenzie learningwhathighqualitycompassionatecaremeansforcancerpatientsandtranslatingthatintopractice
AT katherinejoel learningwhathighqualitycompassionatecaremeansforcancerpatientsandtranslatingthatintopractice
AT charlottewilliams learningwhathighqualitycompassionatecaremeansforcancerpatientsandtranslatingthatintopractice
AT kathypritchardjones learningwhathighqualitycompassionatecaremeansforcancerpatientsandtranslatingthatintopractice
_version_ 1718428897797734400