Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector

This study investigates the relationship between employee turnover and performance in retailing. To achieve this aim, we used data from a single company with several comparable branches and tested whether stores with lower employee turnover have better financial and organizational results (sales a...

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Autores principales: Luciana Carvalho de Mesquita Ferreira, Ciro Barbosa de Aquino Almeida
Formato: article
Lenguaje:EN
PT
Publicado: FUCAPE Business School 2015
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Acceso en línea:https://doaj.org/article/d666fd131f9e4e4c83e4e4210d072130
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spelling oai:doaj.org-article:d666fd131f9e4e4c83e4e4210d0721302021-11-11T15:48:06ZEmployee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector1807-734Xhttps://doaj.org/article/d666fd131f9e4e4c83e4e4210d0721302015-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=123041058002https://doaj.org/toc/1807-734XThis study investigates the relationship between employee turnover and performance in retailing. To achieve this aim, we used data from a single company with several comparable branches and tested whether stores with lower employee turnover have better financial and organizational results (sales and workplace accidents, respectively). This study also analyzes whether Human resources practices, such as rewards, recognition and training, affect employee turnover. The empirical results indicate a strong relationship between employee turnover and sales, supporting results from previous studies. However, the additional relationships were not confirmed. The results do not rule out some hypotheses about the relationship between employee turnover and labor accidents, and further suggest that human resources management practices may increase employee turnover, depending on their motivation and strategic alignment.Luciana Carvalho de Mesquita FerreiraCiro Barbosa de Aquino AlmeidaFUCAPE Business Schoolarticleemployee turnoverperformanceretailbrazilBusinessHF5001-6182ENPTBBR: Brazilian Business Review, Vol 12, Iss 4, Pp 27-56 (2015)
institution DOAJ
collection DOAJ
language EN
PT
topic employee turnover
performance
retail
brazil
Business
HF5001-6182
spellingShingle employee turnover
performance
retail
brazil
Business
HF5001-6182
Luciana Carvalho de Mesquita Ferreira
Ciro Barbosa de Aquino Almeida
Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector
description This study investigates the relationship between employee turnover and performance in retailing. To achieve this aim, we used data from a single company with several comparable branches and tested whether stores with lower employee turnover have better financial and organizational results (sales and workplace accidents, respectively). This study also analyzes whether Human resources practices, such as rewards, recognition and training, affect employee turnover. The empirical results indicate a strong relationship between employee turnover and sales, supporting results from previous studies. However, the additional relationships were not confirmed. The results do not rule out some hypotheses about the relationship between employee turnover and labor accidents, and further suggest that human resources management practices may increase employee turnover, depending on their motivation and strategic alignment.
format article
author Luciana Carvalho de Mesquita Ferreira
Ciro Barbosa de Aquino Almeida
author_facet Luciana Carvalho de Mesquita Ferreira
Ciro Barbosa de Aquino Almeida
author_sort Luciana Carvalho de Mesquita Ferreira
title Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector
title_short Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector
title_full Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector
title_fullStr Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector
title_full_unstemmed Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector
title_sort employee turnover and organizational performance: a study of the brazilian retail sector
publisher FUCAPE Business School
publishDate 2015
url https://doaj.org/article/d666fd131f9e4e4c83e4e4210d072130
work_keys_str_mv AT lucianacarvalhodemesquitaferreira employeeturnoverandorganizationalperformanceastudyofthebrazilianretailsector
AT cirobarbosadeaquinoalmeida employeeturnoverandorganizationalperformanceastudyofthebrazilianretailsector
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