Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector
This study investigates the relationship between employee turnover and performance in retailing. To achieve this aim, we used data from a single company with several comparable branches and tested whether stores with lower employee turnover have better financial and organizational results (sales a...
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FUCAPE Business School
2015
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oai:doaj.org-article:d666fd131f9e4e4c83e4e4210d0721302021-11-11T15:48:06ZEmployee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector1807-734Xhttps://doaj.org/article/d666fd131f9e4e4c83e4e4210d0721302015-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=123041058002https://doaj.org/toc/1807-734XThis study investigates the relationship between employee turnover and performance in retailing. To achieve this aim, we used data from a single company with several comparable branches and tested whether stores with lower employee turnover have better financial and organizational results (sales and workplace accidents, respectively). This study also analyzes whether Human resources practices, such as rewards, recognition and training, affect employee turnover. The empirical results indicate a strong relationship between employee turnover and sales, supporting results from previous studies. However, the additional relationships were not confirmed. The results do not rule out some hypotheses about the relationship between employee turnover and labor accidents, and further suggest that human resources management practices may increase employee turnover, depending on their motivation and strategic alignment.Luciana Carvalho de Mesquita FerreiraCiro Barbosa de Aquino AlmeidaFUCAPE Business Schoolarticleemployee turnoverperformanceretailbrazilBusinessHF5001-6182ENPTBBR: Brazilian Business Review, Vol 12, Iss 4, Pp 27-56 (2015) |
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employee turnover performance retail brazil Business HF5001-6182 |
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employee turnover performance retail brazil Business HF5001-6182 Luciana Carvalho de Mesquita Ferreira Ciro Barbosa de Aquino Almeida Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector |
description |
This study investigates the relationship between employee turnover and performance in retailing. To achieve this aim, we used data from a single company with several comparable branches and tested whether stores with lower employee turnover have better financial and organizational results (sales and workplace accidents, respectively). This study also analyzes whether Human resources practices, such as rewards, recognition and training, affect employee turnover. The empirical results indicate a strong relationship between employee turnover and sales, supporting results from previous studies. However, the additional relationships were not confirmed. The results do not rule out some hypotheses about the relationship between employee turnover and labor accidents, and further suggest that human resources management practices may increase employee turnover, depending on their motivation and strategic alignment. |
format |
article |
author |
Luciana Carvalho de Mesquita Ferreira Ciro Barbosa de Aquino Almeida |
author_facet |
Luciana Carvalho de Mesquita Ferreira Ciro Barbosa de Aquino Almeida |
author_sort |
Luciana Carvalho de Mesquita Ferreira |
title |
Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector |
title_short |
Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector |
title_full |
Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector |
title_fullStr |
Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector |
title_full_unstemmed |
Employee Turnover and Organizational Performance: a Study of the Brazilian Retail Sector |
title_sort |
employee turnover and organizational performance: a study of the brazilian retail sector |
publisher |
FUCAPE Business School |
publishDate |
2015 |
url |
https://doaj.org/article/d666fd131f9e4e4c83e4e4210d072130 |
work_keys_str_mv |
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_version_ |
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