O Valor de Negócio das Práticas de Tecnologia da Informação

The real contribution of the business value of Information Technology (IT) is still much discussed and the results of several studies are divergent. Some authors argue the reason for the differences may lie in the excessive aggregation of the IT construct (BRYNJOLFSSON; HITT, 2003) and organizationa...

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Autores principales:	Eros Viggiano deSouza, Marlusa de Sevilha Gosling
Formato:	article
Lenguaje:	PT
Publicado:	Universidade Regional do Noroeste do Estado do Rio Grande do Sul 2017
Materias:	business value of it performance of business processes organizational performance information technology partial least squares Economic growth, development, planning HD72-88
Acceso en línea:	http://dx.doi.org/10.21527/2237-6453.2017.38.441-475 https://doaj.org/article/d6950f9805394df59ae32ccdeee1bd72
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spelling	oai:doaj.org-article:d6950f9805394df59ae32ccdeee1bd722021-11-11T15:16:07ZO Valor de Negócio das Práticas de Tecnologia da Informação1678-48552237-6453http://dx.doi.org/10.21527/2237-6453.2017.38.441-475https://doaj.org/article/d6950f9805394df59ae32ccdeee1bd722017-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=75248917019https://doaj.org/toc/1678-4855https://doaj.org/toc/2237-6453The real contribution of the business value of Information Technology (IT) is still much discussed and the results of several studies are divergent. Some authors argue the reason for the differences may lie in the excessive aggregation of the IT construct (BRYNJOLFSSON; HITT, 2003) and organizational performance construct (RAY; BARNEY; MUHANNA, 2004). This research employed a model which seeks to assess the business value of IT through the relationship between the internal resources of IT performance and business processes in the value chain (MOONEY; GURBAXANI; KRAEMER, 1996). After pre-test to check the language of the questionnaire, data were colected from 96 service firms of Belo Horizonte/Brazil through a cross-sectional survey. We validate and analyze the data with univariate and multivariate statistics and Partial Least Squares Path Model technique was the main one utilized. We found that IT practices (use of the Internet architecture, digital transactions intensity and internal IT communication intensity) had a significant relationship with the performance of all business processes chain value and reasonable predictive effect. The evaluated model showed a high goodness of fit, indicating that IT contributes to value creation. For management purposes, the study demonstrates the importance of the development of the IT practices. From the academic point of view, the work explores a theoretical model multidimensional process oriented business and thus it contributes introducing new perspectives for assessing the business value of IT.Eros Viggiano deSouzaMarlusa de Sevilha GoslingUniversidade Regional do Noroeste do Estado do Rio Grande do Sularticlebusiness value of itperformance of business processesorganizational performanceinformation technologypartial least squaresEconomic growth, development, planningHD72-88PTDesenvolvimento em Questão, Vol 15, Iss 38, Pp 441-475 (2017)
institution	DOAJ
collection	DOAJ
language	PT
topic	business value of it performance of business processes organizational performance information technology partial least squares Economic growth, development, planning HD72-88
spellingShingle	business value of it performance of business processes organizational performance information technology partial least squares Economic growth, development, planning HD72-88 Eros Viggiano deSouza Marlusa de Sevilha Gosling O Valor de Negócio das Práticas de Tecnologia da Informação
description	The real contribution of the business value of Information Technology (IT) is still much discussed and the results of several studies are divergent. Some authors argue the reason for the differences may lie in the excessive aggregation of the IT construct (BRYNJOLFSSON; HITT, 2003) and organizational performance construct (RAY; BARNEY; MUHANNA, 2004). This research employed a model which seeks to assess the business value of IT through the relationship between the internal resources of IT performance and business processes in the value chain (MOONEY; GURBAXANI; KRAEMER, 1996). After pre-test to check the language of the questionnaire, data were colected from 96 service firms of Belo Horizonte/Brazil through a cross-sectional survey. We validate and analyze the data with univariate and multivariate statistics and Partial Least Squares Path Model technique was the main one utilized. We found that IT practices (use of the Internet architecture, digital transactions intensity and internal IT communication intensity) had a significant relationship with the performance of all business processes chain value and reasonable predictive effect. The evaluated model showed a high goodness of fit, indicating that IT contributes to value creation. For management purposes, the study demonstrates the importance of the development of the IT practices. From the academic point of view, the work explores a theoretical model multidimensional process oriented business and thus it contributes introducing new perspectives for assessing the business value of IT.
format	article
author	Eros Viggiano deSouza Marlusa de Sevilha Gosling
author_facet	Eros Viggiano deSouza Marlusa de Sevilha Gosling
author_sort	Eros Viggiano deSouza
title	O Valor de Negócio das Práticas de Tecnologia da Informação
title_short	O Valor de Negócio das Práticas de Tecnologia da Informação
title_full	O Valor de Negócio das Práticas de Tecnologia da Informação
title_fullStr	O Valor de Negócio das Práticas de Tecnologia da Informação
title_full_unstemmed	O Valor de Negócio das Práticas de Tecnologia da Informação
title_sort	o valor de negócio das práticas de tecnologia da informação
publisher	Universidade Regional do Noroeste do Estado do Rio Grande do Sul
publishDate	2017
url	http://dx.doi.org/10.21527/2237-6453.2017.38.441-475 https://doaj.org/article/d6950f9805394df59ae32ccdeee1bd72
work_keys_str_mv	AT erosviggianodesouza ovalordenegociodaspraticasdetecnologiadainformacao AT marlusadesevilhagosling ovalordenegociodaspraticasdetecnologiadainformacao
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O Valor de Negócio das Práticas de Tecnologia da Informação

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