Communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides
Suzan Sprangers, Katinka Dijkstra, Anna Romijn-LuijtenInstitute of Psychology, Faculty of Social Sciences, Erasmus University Rotterdam, Rotterdam, the NetherlandsAbstract: Effective communication by nursing home staff is related to a higher quality of life and a decrease in verbal...
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Dove Medical Press
2015
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oai:doaj.org-article:d7bfa7076e7149d09c2d9a45a02be95d2021-12-02T00:13:16ZCommunication skills training in a nursing home: effects of a brief intervention on residents and nursing aides1178-1998https://doaj.org/article/d7bfa7076e7149d09c2d9a45a02be95d2015-01-01T00:00:00Zhttps://www.dovepress.com/communication-skills-training-in-a-nursing-home-effects-of-a-brief-int-peer-reviewed-article-CIAhttps://doaj.org/toc/1178-1998Suzan Sprangers, Katinka Dijkstra, Anna Romijn-LuijtenInstitute of Psychology, Faculty of Social Sciences, Erasmus University Rotterdam, Rotterdam, the NetherlandsAbstract: Effective communication by nursing home staff is related to a higher quality of life and a decrease in verbal and physical aggression and depression in nursing home residents. Several communication intervention studies have been conducted to improve communication between nursing home staff and nursing home residents with dementia. These studies have shown that communication skills training can improve nursing aides’ communication with nursing home residents. However, these studies tended to be time-consuming and fairly difficult to implement. Moreover, these studies focused on the communicative benefits for the nursing home residents and their well-being, while benefits and well-being for the nursing aides were neglected. The current study focused on implementing a brief communication skills training program to improve nursing aides’ (N=24) communication with residents with dementia (N=26) in a nursing home. The effects of the training on nursing aides’ communication, caregiver distress, and job satisfaction and residents’ psychopathology and agitation were assessed relative to a control group condition. Nursing aides in the intervention group were individually trained to communicate effectively with residents during morning care by using short instructions, positive speech, and biographical statements. Mixed ANOVAs showed that, after training, nursing aides in the intervention group experienced less caregiver distress. Additionally, the number of short instructions and instances of positive speech increased. Providing nursing aides with helpful feedback during care aids communication and reduces caregiver burden, even with a brief intervention that requires limited time investments for nursing home staff.Keywords: dementia, psychopathology, agitation, caregiver distress, job satisfactionSprangers SDijkstra KRomijn-Luijten ADove Medical PressarticleDementiapsychopathologyagitationcaregiver distressjob satisfactionGeriatricsRC952-954.6ENClinical Interventions in Aging, Vol Volume 10, Pp 311-319 (2015) |
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DOAJ |
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DOAJ |
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EN |
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Dementia psychopathology agitation caregiver distress job satisfaction Geriatrics RC952-954.6 |
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Dementia psychopathology agitation caregiver distress job satisfaction Geriatrics RC952-954.6 Sprangers S Dijkstra K Romijn-Luijten A Communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides |
| description |
Suzan Sprangers, Katinka Dijkstra, Anna Romijn-LuijtenInstitute of Psychology, Faculty of Social Sciences, Erasmus University Rotterdam, Rotterdam, the NetherlandsAbstract: Effective communication by nursing home staff is related to a higher quality of life and a decrease in verbal and physical aggression and depression in nursing home residents. Several communication intervention studies have been conducted to improve communication between nursing home staff and nursing home residents with dementia. These studies have shown that communication skills training can improve nursing aides’ communication with nursing home residents. However, these studies tended to be time-consuming and fairly difficult to implement. Moreover, these studies focused on the communicative benefits for the nursing home residents and their well-being, while benefits and well-being for the nursing aides were neglected. The current study focused on implementing a brief communication skills training program to improve nursing aides’ (N=24) communication with residents with dementia (N=26) in a nursing home. The effects of the training on nursing aides’ communication, caregiver distress, and job satisfaction and residents’ psychopathology and agitation were assessed relative to a control group condition. Nursing aides in the intervention group were individually trained to communicate effectively with residents during morning care by using short instructions, positive speech, and biographical statements. Mixed ANOVAs showed that, after training, nursing aides in the intervention group experienced less caregiver distress. Additionally, the number of short instructions and instances of positive speech increased. Providing nursing aides with helpful feedback during care aids communication and reduces caregiver burden, even with a brief intervention that requires limited time investments for nursing home staff.Keywords: dementia, psychopathology, agitation, caregiver distress, job satisfaction |
| format |
article |
| author |
Sprangers S Dijkstra K Romijn-Luijten A |
| author_facet |
Sprangers S Dijkstra K Romijn-Luijten A |
| author_sort |
Sprangers S |
| title |
Communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides |
| title_short |
Communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides |
| title_full |
Communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides |
| title_fullStr |
Communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides |
| title_full_unstemmed |
Communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides |
| title_sort |
communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides |
| publisher |
Dove Medical Press |
| publishDate |
2015 |
| url |
https://doaj.org/article/d7bfa7076e7149d09c2d9a45a02be95d |
| work_keys_str_mv |
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