Institutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives

The paper presents the system for protection of consumers' collective interests in the Republic of Serbia and its development perspectives. The paper relies on certain results of the research conducted at the Union University School of Law, as well as on specific comparative legal approaches. T...

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Autor principal: Popović Jovana
Formato: article
Lenguaje:EN
SR
Publicado: Union University, Faculty of Law, Belgrade 2021
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Law
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Acceso en línea:https://doaj.org/article/d7fe22aeec6b47dbbdf0a511b8733f37
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spelling oai:doaj.org-article:d7fe22aeec6b47dbbdf0a511b8733f372021-12-05T21:29:42ZInstitutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives2217-28152406-138710.5937/pravzap0-32149https://doaj.org/article/d7fe22aeec6b47dbbdf0a511b8733f372021-01-01T00:00:00Zhttps://scindeks-clanci.ceon.rs/data/pdf/2217-2815/2021/2217-28152101214P.pdfhttps://doaj.org/toc/2217-2815https://doaj.org/toc/2406-1387The paper presents the system for protection of consumers' collective interests in the Republic of Serbia and its development perspectives. The paper relies on certain results of the research conducted at the Union University School of Law, as well as on specific comparative legal approaches. The Law on Consumer Protection introduced an administrative procedure for collective consumer protection. Contended arguments in favour of that change were efficiency and low costs of administrative procedure. In practice, administrative protection has proven to be more effective than judicial protection, but the effect of deterring traders from actions that violate consumer rights has not been fully achieved. In that sense, the existing system of protection of consumers' collective interests in Serbia can be improved by modifying certain administrative measures and by introducing specific forms of alternative dispute resolution in Serbian consumer legislation. The novelties brought by the Directive on Representative actions, whose adoption can be expected very soon, have also been presented in the paper.Popović JovanaUnion University, Faculty of Law, Belgrade articleconsumerprotection of collective interests of consumersadministrative procedureforms of alternative dispute resolutionLawKENSRPravni Zapisi, Vol 12, Iss 1, Pp 214-233 (2021)
institution DOAJ
collection DOAJ
language EN
SR
topic consumer
protection of collective interests of consumers
administrative procedure
forms of alternative dispute resolution
Law
K
spellingShingle consumer
protection of collective interests of consumers
administrative procedure
forms of alternative dispute resolution
Law
K
Popović Jovana
Institutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives
description The paper presents the system for protection of consumers' collective interests in the Republic of Serbia and its development perspectives. The paper relies on certain results of the research conducted at the Union University School of Law, as well as on specific comparative legal approaches. The Law on Consumer Protection introduced an administrative procedure for collective consumer protection. Contended arguments in favour of that change were efficiency and low costs of administrative procedure. In practice, administrative protection has proven to be more effective than judicial protection, but the effect of deterring traders from actions that violate consumer rights has not been fully achieved. In that sense, the existing system of protection of consumers' collective interests in Serbia can be improved by modifying certain administrative measures and by introducing specific forms of alternative dispute resolution in Serbian consumer legislation. The novelties brought by the Directive on Representative actions, whose adoption can be expected very soon, have also been presented in the paper.
format article
author Popović Jovana
author_facet Popović Jovana
author_sort Popović Jovana
title Institutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives
title_short Institutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives
title_full Institutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives
title_fullStr Institutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives
title_full_unstemmed Institutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives
title_sort institutional framework of collective consumer protection in the republic of serbia: condition and perspectives
publisher Union University, Faculty of Law, Belgrade
publishDate 2021
url https://doaj.org/article/d7fe22aeec6b47dbbdf0a511b8733f37
work_keys_str_mv AT popovicjovana institutionalframeworkofcollectiveconsumerprotectionintherepublicofserbiaconditionandperspectives
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