Institutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives

The paper presents the system for protection of consumers' collective interests in the Republic of Serbia and its development perspectives. The paper relies on certain results of the research conducted at the Union University School of Law, as well as on specific comparative legal approaches. T...

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Main Author:	Popović Jovana
Format:	article
Language:	EN SR
Published:	Union University, Faculty of Law, Belgrade 2021
Subjects:	consumer protection of collective interests of consumers administrative procedure forms of alternative dispute resolution Law K
Online Access:	https://doaj.org/article/d7fe22aeec6b47dbbdf0a511b8733f37
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spelling	oai:doaj.org-article:d7fe22aeec6b47dbbdf0a511b8733f372021-12-05T21:29:42ZInstitutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives2217-28152406-138710.5937/pravzap0-32149https://doaj.org/article/d7fe22aeec6b47dbbdf0a511b8733f372021-01-01T00:00:00Zhttps://scindeks-clanci.ceon.rs/data/pdf/2217-2815/2021/2217-28152101214P.pdfhttps://doaj.org/toc/2217-2815https://doaj.org/toc/2406-1387The paper presents the system for protection of consumers' collective interests in the Republic of Serbia and its development perspectives. The paper relies on certain results of the research conducted at the Union University School of Law, as well as on specific comparative legal approaches. The Law on Consumer Protection introduced an administrative procedure for collective consumer protection. Contended arguments in favour of that change were efficiency and low costs of administrative procedure. In practice, administrative protection has proven to be more effective than judicial protection, but the effect of deterring traders from actions that violate consumer rights has not been fully achieved. In that sense, the existing system of protection of consumers' collective interests in Serbia can be improved by modifying certain administrative measures and by introducing specific forms of alternative dispute resolution in Serbian consumer legislation. The novelties brought by the Directive on Representative actions, whose adoption can be expected very soon, have also been presented in the paper.Popović JovanaUnion University, Faculty of Law, Belgrade articleconsumerprotection of collective interests of consumersadministrative procedureforms of alternative dispute resolutionLawKENSRPravni Zapisi, Vol 12, Iss 1, Pp 214-233 (2021)
institution	DOAJ
collection	DOAJ
language	EN SR
topic	consumer protection of collective interests of consumers administrative procedure forms of alternative dispute resolution Law K
spellingShingle	consumer protection of collective interests of consumers administrative procedure forms of alternative dispute resolution Law K Popović Jovana Institutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives
description	The paper presents the system for protection of consumers' collective interests in the Republic of Serbia and its development perspectives. The paper relies on certain results of the research conducted at the Union University School of Law, as well as on specific comparative legal approaches. The Law on Consumer Protection introduced an administrative procedure for collective consumer protection. Contended arguments in favour of that change were efficiency and low costs of administrative procedure. In practice, administrative protection has proven to be more effective than judicial protection, but the effect of deterring traders from actions that violate consumer rights has not been fully achieved. In that sense, the existing system of protection of consumers' collective interests in Serbia can be improved by modifying certain administrative measures and by introducing specific forms of alternative dispute resolution in Serbian consumer legislation. The novelties brought by the Directive on Representative actions, whose adoption can be expected very soon, have also been presented in the paper.
format	article
author	Popović Jovana
author_facet	Popović Jovana
author_sort	Popović Jovana
title	Institutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives
title_short	Institutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives
title_full	Institutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives
title_fullStr	Institutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives
title_full_unstemmed	Institutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives
title_sort	institutional framework of collective consumer protection in the republic of serbia: condition and perspectives
publisher	Union University, Faculty of Law, Belgrade
publishDate	2021
url	https://doaj.org/article/d7fe22aeec6b47dbbdf0a511b8733f37
work_keys_str_mv	AT popovicjovana institutionalframeworkofcollectiveconsumerprotectionintherepublicofserbiaconditionandperspectives
_version_	1718370974126047232

Institutional framework of collective consumer protection in the Republic of Serbia: Condition and perspectives

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