Wait time as a driver of overall patient satisfaction in an ophthalmology clinic
Michael McMullen, Peter A NetlandDepartment of Ophthalmology, University of Virginia School of Medicine, Charlottesville, VA, USAPurpose: The purpose of this study was to determine whether the actual time patients spend waiting is correlated with overall patient satisfaction scores.Methods: This was...
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Autores principales: | McMullen M, Netl, PA |
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Formato: | article |
Lenguaje: | EN |
Publicado: |
Dove Medical Press
2013
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Materias: | |
Acceso en línea: | https://doaj.org/article/dadffa335f474f1ea684b75e191b5632 |
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