Wait time as a driver of overall patient satisfaction in an ophthalmology clinic

Michael McMullen, Peter A NetlandDepartment of Ophthalmology, University of Virginia School of Medicine, Charlottesville, VA, USAPurpose: The purpose of this study was to determine whether the actual time patients spend waiting is correlated with overall patient satisfaction scores.Methods: This was...

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Autores principales: McMullen M, Netl, PA
Formato: article
Lenguaje:EN
Publicado: Dove Medical Press 2013
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Acceso en línea:https://doaj.org/article/dadffa335f474f1ea684b75e191b5632
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