Planning and Setting Up of a Communication Program for Hospitalized COVID-19 Patients: Challenges and Potential Solutions in Resource Constrained Setting

Background The recent onset of COVID-19 pandemic has necessitated many patients to be hospitalized in the COVID-19 treating centers. Owing to the need for isolation of these patients and minimizing the risk of transmission to healthy people, COVID-19-positive patients are completely restricted from...

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Autores principales:	Samridhi Nanda, Sudip Kumar Datta, Prem Sagar, Mona Sharma, Ranjan Gupta, Ankit Sodani, Anjan Trikha
Formato:	article
Lenguaje:	EN
Publicado:	Thieme Medical and Scientific Publishers Pvt. Ltd. 2021
Materias:	covid-19 communication family-counseling stress prevention anxiety mitigation Medicine R
Acceso en línea:	https://doaj.org/article/dbb3a5e92a274fbba210a1d7be7a8eab
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spelling	oai:doaj.org-article:dbb3a5e92a274fbba210a1d7be7a8eab2021-11-10T23:57:22ZPlanning and Setting Up of a Communication Program for Hospitalized COVID-19 Patients: Challenges and Potential Solutions in Resource Constrained Setting0974-27270974-782610.1055/s-0041-1736521https://doaj.org/article/dbb3a5e92a274fbba210a1d7be7a8eab2021-11-01T00:00:00Zhttp://www.thieme-connect.de/DOI/DOI?10.1055/s-0041-1736521https://doaj.org/toc/0974-2727https://doaj.org/toc/0974-7826Background The recent onset of COVID-19 pandemic has necessitated many patients to be hospitalized in the COVID-19 treating centers. Owing to the need for isolation of these patients and minimizing the risk of transmission to healthy people, COVID-19-positive patients are completely restricted from meeting their friends and families. This gives rise to anxiety amongst the patients' relatives as they are not able to monitor the progress of the patients and have to depend entirely on the healthcare staff for any updates regarding the patient. In contrast, the treating doctors are undergoing severe stress due to the unknown nature of the virus and the risks involved in treating patients. They are thoroughly exhausted after the long hours donning the personal protection equipment (PPE). Objective To structure and form an interface for communication between the treating physician and the families, as a “communication team,” to decrease the workload on the treating physicians and minimize their contact time in a COVID-19 setting. Results The addition of a communication team improved the physicians' efficiency of patient management and family satisfaction. Several challenges were faced during the setting up of this interface effectively. However, most of these were dealt with along the way. The communication team was instrumental in allaying the anxiety of the family with respect to their patients' clinical condition. This also ensured engagement of doctors from non-clinical and laboratory-based departments in the COVID-19 treatment process. Conclusion Adding up a communication team for communicating clinical updates to the family in a resource-limited scenario greatly improved communication and thus family satisfaction of the COVID-19-positive patients.Samridhi NandaSudip Kumar DattaPrem SagarMona SharmaRanjan GuptaAnkit SodaniAnjan TrikhaThieme Medical and Scientific Publishers Pvt. Ltd.articlecovid-19communicationfamily-counselingstress preventionanxiety mitigationMedicineRENJournal of Laboratory Physicians (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	covid-19 communication family-counseling stress prevention anxiety mitigation Medicine R
spellingShingle	covid-19 communication family-counseling stress prevention anxiety mitigation Medicine R Samridhi Nanda Sudip Kumar Datta Prem Sagar Mona Sharma Ranjan Gupta Ankit Sodani Anjan Trikha Planning and Setting Up of a Communication Program for Hospitalized COVID-19 Patients: Challenges and Potential Solutions in Resource Constrained Setting
description	Background The recent onset of COVID-19 pandemic has necessitated many patients to be hospitalized in the COVID-19 treating centers. Owing to the need for isolation of these patients and minimizing the risk of transmission to healthy people, COVID-19-positive patients are completely restricted from meeting their friends and families. This gives rise to anxiety amongst the patients' relatives as they are not able to monitor the progress of the patients and have to depend entirely on the healthcare staff for any updates regarding the patient. In contrast, the treating doctors are undergoing severe stress due to the unknown nature of the virus and the risks involved in treating patients. They are thoroughly exhausted after the long hours donning the personal protection equipment (PPE). Objective To structure and form an interface for communication between the treating physician and the families, as a “communication team,” to decrease the workload on the treating physicians and minimize their contact time in a COVID-19 setting. Results The addition of a communication team improved the physicians' efficiency of patient management and family satisfaction. Several challenges were faced during the setting up of this interface effectively. However, most of these were dealt with along the way. The communication team was instrumental in allaying the anxiety of the family with respect to their patients' clinical condition. This also ensured engagement of doctors from non-clinical and laboratory-based departments in the COVID-19 treatment process. Conclusion Adding up a communication team for communicating clinical updates to the family in a resource-limited scenario greatly improved communication and thus family satisfaction of the COVID-19-positive patients.
format	article
author	Samridhi Nanda Sudip Kumar Datta Prem Sagar Mona Sharma Ranjan Gupta Ankit Sodani Anjan Trikha
author_facet	Samridhi Nanda Sudip Kumar Datta Prem Sagar Mona Sharma Ranjan Gupta Ankit Sodani Anjan Trikha
author_sort	Samridhi Nanda
title	Planning and Setting Up of a Communication Program for Hospitalized COVID-19 Patients: Challenges and Potential Solutions in Resource Constrained Setting
title_short	Planning and Setting Up of a Communication Program for Hospitalized COVID-19 Patients: Challenges and Potential Solutions in Resource Constrained Setting
title_full	Planning and Setting Up of a Communication Program for Hospitalized COVID-19 Patients: Challenges and Potential Solutions in Resource Constrained Setting
title_fullStr	Planning and Setting Up of a Communication Program for Hospitalized COVID-19 Patients: Challenges and Potential Solutions in Resource Constrained Setting
title_full_unstemmed	Planning and Setting Up of a Communication Program for Hospitalized COVID-19 Patients: Challenges and Potential Solutions in Resource Constrained Setting
title_sort	planning and setting up of a communication program for hospitalized covid-19 patients: challenges and potential solutions in resource constrained setting
publisher	Thieme Medical and Scientific Publishers Pvt. Ltd.
publishDate	2021
url	https://doaj.org/article/dbb3a5e92a274fbba210a1d7be7a8eab
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Planning and Setting Up of a Communication Program for Hospitalized COVID-19 Patients: Challenges and Potential Solutions in Resource Constrained Setting

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