Work along Both Lines: The Positive Impact of Work-Based Social Media Use on Job Performance

Social media has rapidly become an important tool in organizations and has a significant impact on employees’ work and organizational operations. By applying social media to their daily work, employees gain access to important information resources that can help them get things done. Using the conse...

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Autores principales:	Junzhe Zhao, Tengfei Guo, Sudong Shang, Minghui Wang
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	work-based social media use work engagement work interruptions job performance Medicine R
Acceso en línea:	https://doaj.org/article/dbef5b940779433babac8685032c4a83
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spelling	oai:doaj.org-article:dbef5b940779433babac8685032c4a832021-11-11T16:41:22ZWork along Both Lines: The Positive Impact of Work-Based Social Media Use on Job Performance10.3390/ijerph1821115781660-46011661-7827https://doaj.org/article/dbef5b940779433babac8685032c4a832021-11-01T00:00:00Zhttps://www.mdpi.com/1660-4601/18/21/11578https://doaj.org/toc/1661-7827https://doaj.org/toc/1660-4601Social media has rapidly become an important tool in organizations and has a significant impact on employees’ work and organizational operations. By applying social media to their daily work, employees gain access to important information resources that can help them get things done. Using the conservation of resources theory, this study examines the impact of work resources generated by employees’ work-based social media use on work status, as well as job performance. Data were collected from the employees of Internet companies in Henan Province and Shanghai, China. We distributed 519 pairs of questionnaires, and 369 pairs of valid paired questionnaires were returned. To estimate the proposed relationships in the theoretical framework, we used SPSS and MPLUS. The results show that work-based social media use can increase employees’ work engagement, which in turn increases task performance, job dedication and interpersonal facilitation. It also reduces the negative effects of work interruptions on task performance and job dedication. Therefore, we conclude the positive effects of work-based social media use on job performance can be achieved by increasing work engagement and by reducing work interruptions.Junzhe ZhaoTengfei GuoSudong ShangMinghui WangMDPI AGarticlework-based social media usework engagementwork interruptionsjob performanceMedicineRENInternational Journal of Environmental Research and Public Health, Vol 18, Iss 11578, p 11578 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	work-based social media use work engagement work interruptions job performance Medicine R
spellingShingle	work-based social media use work engagement work interruptions job performance Medicine R Junzhe Zhao Tengfei Guo Sudong Shang Minghui Wang Work along Both Lines: The Positive Impact of Work-Based Social Media Use on Job Performance
description	Social media has rapidly become an important tool in organizations and has a significant impact on employees’ work and organizational operations. By applying social media to their daily work, employees gain access to important information resources that can help them get things done. Using the conservation of resources theory, this study examines the impact of work resources generated by employees’ work-based social media use on work status, as well as job performance. Data were collected from the employees of Internet companies in Henan Province and Shanghai, China. We distributed 519 pairs of questionnaires, and 369 pairs of valid paired questionnaires were returned. To estimate the proposed relationships in the theoretical framework, we used SPSS and MPLUS. The results show that work-based social media use can increase employees’ work engagement, which in turn increases task performance, job dedication and interpersonal facilitation. It also reduces the negative effects of work interruptions on task performance and job dedication. Therefore, we conclude the positive effects of work-based social media use on job performance can be achieved by increasing work engagement and by reducing work interruptions.
format	article
author	Junzhe Zhao Tengfei Guo Sudong Shang Minghui Wang
author_facet	Junzhe Zhao Tengfei Guo Sudong Shang Minghui Wang
author_sort	Junzhe Zhao
title	Work along Both Lines: The Positive Impact of Work-Based Social Media Use on Job Performance
title_short	Work along Both Lines: The Positive Impact of Work-Based Social Media Use on Job Performance
title_full	Work along Both Lines: The Positive Impact of Work-Based Social Media Use on Job Performance
title_fullStr	Work along Both Lines: The Positive Impact of Work-Based Social Media Use on Job Performance
title_full_unstemmed	Work along Both Lines: The Positive Impact of Work-Based Social Media Use on Job Performance
title_sort	work along both lines: the positive impact of work-based social media use on job performance
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/dbef5b940779433babac8685032c4a83
work_keys_str_mv	AT junzhezhao workalongbothlinesthepositiveimpactofworkbasedsocialmediauseonjobperformance AT tengfeiguo workalongbothlinesthepositiveimpactofworkbasedsocialmediauseonjobperformance AT sudongshang workalongbothlinesthepositiveimpactofworkbasedsocialmediauseonjobperformance AT minghuiwang workalongbothlinesthepositiveimpactofworkbasedsocialmediauseonjobperformance
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Work along Both Lines: The Positive Impact of Work-Based Social Media Use on Job Performance

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