Ensuring the QoE-Related Fairness to Reduce the User Abandonment Ratio

Nowadays, it is quite a challenge for app owners to keep users engaged with an app. Currently, the level of user abandonment is one of the key parameters that application owners are interested in. To meet these challenges, we conduct an extended study of a previously proposed solution that significa...

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Autores principales:	Izabela Mazur, Jacek Rak, Krzysztof Nowicki
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	fairness QoE QoS abandonment ratio Chemical technology TP1-1185
Acceso en línea:	https://doaj.org/article/dd90320cc3784089bf5111222da747b5
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spelling	oai:doaj.org-article:dd90320cc3784089bf5111222da747b52021-11-11T19:04:37ZEnsuring the QoE-Related Fairness to Reduce the User Abandonment Ratio10.3390/s212170501424-8220https://doaj.org/article/dd90320cc3784089bf5111222da747b52021-10-01T00:00:00Zhttps://www.mdpi.com/1424-8220/21/21/7050https://doaj.org/toc/1424-8220Nowadays, it is quite a challenge for app owners to keep users engaged with an app. Currently, the level of user abandonment is one of the key parameters that application owners are interested in. To meet these challenges, we conduct an extended study of a previously proposed solution that significantly reduces the abandonment rate of a given application. The investigated solution is based on the methods of fairness using the QoE and QoS approach. This paper shows that application abandonment ratios can be reduced by using an appropriate approach to fair bandwidth allocation. Adjusting the bandwidth allocation to users, taking into account the quality of the user experience, has a more effective effect on reducing app abandonment ratios than if quality of service is taken into account. This is because the users make the decision to abandon the application based on their feelings rather than technical parameters. In order to effectively reduce application abandonment ratios, a suitable bandwidth allocation algorithm must be used. This paper presents the impact of using different algorithms on the abandonment ratio and compares the popularly used algorithms and the previously proposed bandwidth allocation algorithm.Izabela MazurJacek RakKrzysztof NowickiMDPI AGarticlefairnessQoEQoSabandonment ratioChemical technologyTP1-1185ENSensors, Vol 21, Iss 7050, p 7050 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	fairness QoE QoS abandonment ratio Chemical technology TP1-1185
spellingShingle	fairness QoE QoS abandonment ratio Chemical technology TP1-1185 Izabela Mazur Jacek Rak Krzysztof Nowicki Ensuring the QoE-Related Fairness to Reduce the User Abandonment Ratio
description	Nowadays, it is quite a challenge for app owners to keep users engaged with an app. Currently, the level of user abandonment is one of the key parameters that application owners are interested in. To meet these challenges, we conduct an extended study of a previously proposed solution that significantly reduces the abandonment rate of a given application. The investigated solution is based on the methods of fairness using the QoE and QoS approach. This paper shows that application abandonment ratios can be reduced by using an appropriate approach to fair bandwidth allocation. Adjusting the bandwidth allocation to users, taking into account the quality of the user experience, has a more effective effect on reducing app abandonment ratios than if quality of service is taken into account. This is because the users make the decision to abandon the application based on their feelings rather than technical parameters. In order to effectively reduce application abandonment ratios, a suitable bandwidth allocation algorithm must be used. This paper presents the impact of using different algorithms on the abandonment ratio and compares the popularly used algorithms and the previously proposed bandwidth allocation algorithm.
format	article
author	Izabela Mazur Jacek Rak Krzysztof Nowicki
author_facet	Izabela Mazur Jacek Rak Krzysztof Nowicki
author_sort	Izabela Mazur
title	Ensuring the QoE-Related Fairness to Reduce the User Abandonment Ratio
title_short	Ensuring the QoE-Related Fairness to Reduce the User Abandonment Ratio
title_full	Ensuring the QoE-Related Fairness to Reduce the User Abandonment Ratio
title_fullStr	Ensuring the QoE-Related Fairness to Reduce the User Abandonment Ratio
title_full_unstemmed	Ensuring the QoE-Related Fairness to Reduce the User Abandonment Ratio
title_sort	ensuring the qoe-related fairness to reduce the user abandonment ratio
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/dd90320cc3784089bf5111222da747b5
work_keys_str_mv	AT izabelamazur ensuringtheqoerelatedfairnesstoreducetheuserabandonmentratio AT jacekrak ensuringtheqoerelatedfairnesstoreducetheuserabandonmentratio AT krzysztofnowicki ensuringtheqoerelatedfairnesstoreducetheuserabandonmentratio
_version_	1718431675625504768

Ensuring the QoE-Related Fairness to Reduce the User Abandonment Ratio

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