RESTAURANTE UNIVERSITÁRIO DA UFPE: UMA ABORDAGEM SISTÊMICA

This study aims to analyze a problem situation of the university restaurant of the Federal University of Pernambuco regarding the limited capacity of the service in the light of systems theory. The situations were represented through archetypes in an attempt to better understand the use of systemic...

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Autores principales:	Carla Ionara Xavier da Silveira Cardoso, Danubia Paula da Silva Menezes, André Melo de Souza, Roberta Macedo Baudel, Dinara Leslye Macedo e Silva Calazans
Formato:	article
Lenguaje:	ES PT
Publicado:	Universidade Federal de Santa Catarina 2018
Materias:	systemic approach archetypes university restaurant Education (General) L7-991 Special aspects of education LC8-6691
Acceso en línea:	https://doi.org/10.5007/1983-4535.2018v11n3p211 https://doaj.org/article/de073d5ff8754ed6a8953fb1753df074
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id	oai:doaj.org-article:de073d5ff8754ed6a8953fb1753df074
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spelling	oai:doaj.org-article:de073d5ff8754ed6a8953fb1753df0742021-11-11T15:49:48ZRESTAURANTE UNIVERSITÁRIO DA UFPE: UMA ABORDAGEM SISTÊMICA1983-4535https://doi.org/10.5007/1983-4535.2018v11n3p211https://doaj.org/article/de073d5ff8754ed6a8953fb1753df0742018-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=319356599011https://doaj.org/toc/1983-4535This study aims to analyze a problem situation of the university restaurant of the Federal University of Pernambuco regarding the limited capacity of the service in the light of systems theory. The situations were represented through archetypes in an attempt to better understand the use of systemic thinking in the face of the dynamic and complex scenarios. For that, we used opinion polls conducted at the unit between 2011 and 2014, as well as documents from the institution and information obtained by the researchers themselves. It was found that the management of the unit does not act in a systemic way, presenting palliative actions that, in the short term, alleviate the symptom, but then become precarious. The study showed that the systemic analysis from the construction of the archetypes is an important tool that can be used in the decision making process. In this case, the food supply activity, as an activity-means of management of the institution, is liable to decentralize the supply through the extension of the outsourcing of services, as is the unit itself; and / or the realization of agreements with the private network already existing in the campus through contracts with the institution.Carla Ionara Xavier da Silveira CardosoDanubia Paula da Silva MenezesAndré Melo de SouzaRoberta Macedo BaudelDinara Leslye Macedo e Silva CalazansUniversidade Federal de Santa Catarinaarticlesystemic approacharchetypesuniversity restaurantEducation (General)L7-991Special aspects of educationLC8-6691ESPTRevista Gestão Universitária na América Latina , Vol 11, Iss 3, Pp 211-234 (2018)
institution	DOAJ
collection	DOAJ
language	ES PT
topic	systemic approach archetypes university restaurant Education (General) L7-991 Special aspects of education LC8-6691
spellingShingle	systemic approach archetypes university restaurant Education (General) L7-991 Special aspects of education LC8-6691 Carla Ionara Xavier da Silveira Cardoso Danubia Paula da Silva Menezes André Melo de Souza Roberta Macedo Baudel Dinara Leslye Macedo e Silva Calazans RESTAURANTE UNIVERSITÁRIO DA UFPE: UMA ABORDAGEM SISTÊMICA
description	This study aims to analyze a problem situation of the university restaurant of the Federal University of Pernambuco regarding the limited capacity of the service in the light of systems theory. The situations were represented through archetypes in an attempt to better understand the use of systemic thinking in the face of the dynamic and complex scenarios. For that, we used opinion polls conducted at the unit between 2011 and 2014, as well as documents from the institution and information obtained by the researchers themselves. It was found that the management of the unit does not act in a systemic way, presenting palliative actions that, in the short term, alleviate the symptom, but then become precarious. The study showed that the systemic analysis from the construction of the archetypes is an important tool that can be used in the decision making process. In this case, the food supply activity, as an activity-means of management of the institution, is liable to decentralize the supply through the extension of the outsourcing of services, as is the unit itself; and / or the realization of agreements with the private network already existing in the campus through contracts with the institution.
format	article
author	Carla Ionara Xavier da Silveira Cardoso Danubia Paula da Silva Menezes André Melo de Souza Roberta Macedo Baudel Dinara Leslye Macedo e Silva Calazans
author_facet	Carla Ionara Xavier da Silveira Cardoso Danubia Paula da Silva Menezes André Melo de Souza Roberta Macedo Baudel Dinara Leslye Macedo e Silva Calazans
author_sort	Carla Ionara Xavier da Silveira Cardoso
title	RESTAURANTE UNIVERSITÁRIO DA UFPE: UMA ABORDAGEM SISTÊMICA
title_short	RESTAURANTE UNIVERSITÁRIO DA UFPE: UMA ABORDAGEM SISTÊMICA
title_full	RESTAURANTE UNIVERSITÁRIO DA UFPE: UMA ABORDAGEM SISTÊMICA
title_fullStr	RESTAURANTE UNIVERSITÁRIO DA UFPE: UMA ABORDAGEM SISTÊMICA
title_full_unstemmed	RESTAURANTE UNIVERSITÁRIO DA UFPE: UMA ABORDAGEM SISTÊMICA
title_sort	restaurante universitário da ufpe: uma abordagem sistêmica
publisher	Universidade Federal de Santa Catarina
publishDate	2018
url	https://doi.org/10.5007/1983-4535.2018v11n3p211 https://doaj.org/article/de073d5ff8754ed6a8953fb1753df074
work_keys_str_mv	AT carlaionaraxavierdasilveiracardoso restauranteuniversitariodaufpeumaabordagemsistemica AT danubiapauladasilvamenezes restauranteuniversitariodaufpeumaabordagemsistemica AT andremelodesouza restauranteuniversitariodaufpeumaabordagemsistemica AT robertamacedobaudel restauranteuniversitariodaufpeumaabordagemsistemica AT dinaraleslyemacedoesilvacalazans restauranteuniversitariodaufpeumaabordagemsistemica
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RESTAURANTE UNIVERSITÁRIO DA UFPE: UMA ABORDAGEM SISTÊMICA

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