Generating Ecotrust: A Relational Response to the Infodemic

Trust has been studied by a variety of disciplines and perspectives, with many pointing towards the need for a more complex and dynamic approach to understanding trust as a relational process. This paper introduces the concept of ecotrust within healthcare as means to capture a co-produced, relation...

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Autores principales: Krista Hirschmann PhD, FACH, Kirsten Isgro PhD, SUNY
Formato: article
Lenguaje:EN
Publicado: SAGE Publishing 2021
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Acceso en línea:https://doaj.org/article/de2b3075ec6340d49bdf55bd137ecf62
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spelling oai:doaj.org-article:de2b3075ec6340d49bdf55bd137ecf622021-11-29T22:33:22ZGenerating Ecotrust: A Relational Response to the Infodemic2374-374310.1177/23743735211056503https://doaj.org/article/de2b3075ec6340d49bdf55bd137ecf622021-11-01T00:00:00Zhttps://doi.org/10.1177/23743735211056503https://doaj.org/toc/2374-3743Trust has been studied by a variety of disciplines and perspectives, with many pointing towards the need for a more complex and dynamic approach to understanding trust as a relational process. This paper introduces the concept of ecotrust within healthcare as means to capture a co-produced, relational response to the abundance of (mis)information produced by the current infodemic. As an approach that recognizes the contributions of and impact on all members of the system, ecotrust encourages research that explores the process by which trust emerges as a shared reality from both the provider's or healthcare team's perspectives, as well as the patient experience, potentially leading to new conversations and strategies for partnering together. Finally, ecotrust encourages the skills of relationship-centered communication as a specific strategy for entering conversations with curiosity and empathy, thus encouraging relationship-building as a humanistic first step for responding to (mis)information.Krista Hirschmann PhD, FACHKirsten Isgro PhD, SUNYSAGE PublishingarticleMedicine (General)R5-920ENJournal of Patient Experience, Vol 8 (2021)
institution DOAJ
collection DOAJ
language EN
topic Medicine (General)
R5-920
spellingShingle Medicine (General)
R5-920
Krista Hirschmann PhD, FACH
Kirsten Isgro PhD, SUNY
Generating Ecotrust: A Relational Response to the Infodemic
description Trust has been studied by a variety of disciplines and perspectives, with many pointing towards the need for a more complex and dynamic approach to understanding trust as a relational process. This paper introduces the concept of ecotrust within healthcare as means to capture a co-produced, relational response to the abundance of (mis)information produced by the current infodemic. As an approach that recognizes the contributions of and impact on all members of the system, ecotrust encourages research that explores the process by which trust emerges as a shared reality from both the provider's or healthcare team's perspectives, as well as the patient experience, potentially leading to new conversations and strategies for partnering together. Finally, ecotrust encourages the skills of relationship-centered communication as a specific strategy for entering conversations with curiosity and empathy, thus encouraging relationship-building as a humanistic first step for responding to (mis)information.
format article
author Krista Hirschmann PhD, FACH
Kirsten Isgro PhD, SUNY
author_facet Krista Hirschmann PhD, FACH
Kirsten Isgro PhD, SUNY
author_sort Krista Hirschmann PhD, FACH
title Generating Ecotrust: A Relational Response to the Infodemic
title_short Generating Ecotrust: A Relational Response to the Infodemic
title_full Generating Ecotrust: A Relational Response to the Infodemic
title_fullStr Generating Ecotrust: A Relational Response to the Infodemic
title_full_unstemmed Generating Ecotrust: A Relational Response to the Infodemic
title_sort generating ecotrust: a relational response to the infodemic
publisher SAGE Publishing
publishDate 2021
url https://doaj.org/article/de2b3075ec6340d49bdf55bd137ecf62
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