Role of Reputation in Sustainable Performance of Online Crowdsourcing Vendors: An Explanation From Transaction Cost Theory

This study reveals a new finding on the impact of reputation growth on crowdsourcing vendors’ sustainable performance in different modes of markets using fixed-effect panel data regression models. To this end, we extract data from a large Chinese crowdsourcing platform named zbj.com for the period o...

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Autores principales: Xiao Han, Mengxiao Xue, Wenhui Song
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Lenguaje:EN
Publicado: Frontiers Media S.A. 2021
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Acceso en línea:https://doaj.org/article/deec6a8456974a65967d47e7ddf1e59b
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spelling oai:doaj.org-article:deec6a8456974a65967d47e7ddf1e59b2021-11-30T11:23:09ZRole of Reputation in Sustainable Performance of Online Crowdsourcing Vendors: An Explanation From Transaction Cost Theory1664-107810.3389/fpsyg.2021.756134https://doaj.org/article/deec6a8456974a65967d47e7ddf1e59b2021-11-01T00:00:00Zhttps://www.frontiersin.org/articles/10.3389/fpsyg.2021.756134/fullhttps://doaj.org/toc/1664-1078This study reveals a new finding on the impact of reputation growth on crowdsourcing vendors’ sustainable performance in different modes of markets using fixed-effect panel data regression models. To this end, we extract data from a large Chinese crowdsourcing platform named zbj.com for the period of 2012–2014, which was a key stage for the establishment of market diversification. Based on different transaction modes, the study divides the markets on the crowdsourcing platform into task-based market (TBM) and employment market (EPM). By applying the multiple framework, the empirical results exhibit a negative and significant effect of vendors’ reputation on participation rate (PR) in TBM and EPM. At the same time, reputation also has a consistent effect on vendors’ revenue share (RS) of each market. Moreover, this study shows that the significant reputation impact on PR and RS of EPM will be, respectively, weakened and strengthened in fixed-price mode and customized mode when vendors participate more in large-scale projects. The findings suggest that the growth of reputation will promote market transfer of vendors, that is, showing different sustainability in different markets, which will lead to uneven development of the crowdsourcing markets. By adopting the perspective of transaction cost theory (TCT), this study elaborates and analyses these phenomena and derives corresponding policy implications.Xiao HanMengxiao XueWenhui SongFrontiers Media S.A.articlecrowdsourcingreputationvendorssustainable performanceonline labor markettransaction cost theory (TCT)PsychologyBF1-990ENFrontiers in Psychology, Vol 12 (2021)
institution DOAJ
collection DOAJ
language EN
topic crowdsourcing
reputation
vendors
sustainable performance
online labor market
transaction cost theory (TCT)
Psychology
BF1-990
spellingShingle crowdsourcing
reputation
vendors
sustainable performance
online labor market
transaction cost theory (TCT)
Psychology
BF1-990
Xiao Han
Mengxiao Xue
Wenhui Song
Role of Reputation in Sustainable Performance of Online Crowdsourcing Vendors: An Explanation From Transaction Cost Theory
description This study reveals a new finding on the impact of reputation growth on crowdsourcing vendors’ sustainable performance in different modes of markets using fixed-effect panel data regression models. To this end, we extract data from a large Chinese crowdsourcing platform named zbj.com for the period of 2012–2014, which was a key stage for the establishment of market diversification. Based on different transaction modes, the study divides the markets on the crowdsourcing platform into task-based market (TBM) and employment market (EPM). By applying the multiple framework, the empirical results exhibit a negative and significant effect of vendors’ reputation on participation rate (PR) in TBM and EPM. At the same time, reputation also has a consistent effect on vendors’ revenue share (RS) of each market. Moreover, this study shows that the significant reputation impact on PR and RS of EPM will be, respectively, weakened and strengthened in fixed-price mode and customized mode when vendors participate more in large-scale projects. The findings suggest that the growth of reputation will promote market transfer of vendors, that is, showing different sustainability in different markets, which will lead to uneven development of the crowdsourcing markets. By adopting the perspective of transaction cost theory (TCT), this study elaborates and analyses these phenomena and derives corresponding policy implications.
format article
author Xiao Han
Mengxiao Xue
Wenhui Song
author_facet Xiao Han
Mengxiao Xue
Wenhui Song
author_sort Xiao Han
title Role of Reputation in Sustainable Performance of Online Crowdsourcing Vendors: An Explanation From Transaction Cost Theory
title_short Role of Reputation in Sustainable Performance of Online Crowdsourcing Vendors: An Explanation From Transaction Cost Theory
title_full Role of Reputation in Sustainable Performance of Online Crowdsourcing Vendors: An Explanation From Transaction Cost Theory
title_fullStr Role of Reputation in Sustainable Performance of Online Crowdsourcing Vendors: An Explanation From Transaction Cost Theory
title_full_unstemmed Role of Reputation in Sustainable Performance of Online Crowdsourcing Vendors: An Explanation From Transaction Cost Theory
title_sort role of reputation in sustainable performance of online crowdsourcing vendors: an explanation from transaction cost theory
publisher Frontiers Media S.A.
publishDate 2021
url https://doaj.org/article/deec6a8456974a65967d47e7ddf1e59b
work_keys_str_mv AT xiaohan roleofreputationinsustainableperformanceofonlinecrowdsourcingvendorsanexplanationfromtransactioncosttheory
AT mengxiaoxue roleofreputationinsustainableperformanceofonlinecrowdsourcingvendorsanexplanationfromtransactioncosttheory
AT wenhuisong roleofreputationinsustainableperformanceofonlinecrowdsourcingvendorsanexplanationfromtransactioncosttheory
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