Performance evaluation of e-commerce firms in China: Using three-stage data envelopment analysis and the Malmquist productivity index.
As a new business form of international trade and electronic commerce, e-commerce has been a controversial topic that has attracted the attention of scholars and industry professionals. This study estimated the operating efficiency and total factor productivity (TFP) of listed e-commerce firms in Ch...
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oai:doaj.org-article:deecfb6968134cd9abd6c332360da91e2021-12-02T20:18:23ZPerformance evaluation of e-commerce firms in China: Using three-stage data envelopment analysis and the Malmquist productivity index.1932-620310.1371/journal.pone.0255851https://doaj.org/article/deecfb6968134cd9abd6c332360da91e2021-01-01T00:00:00Zhttps://doi.org/10.1371/journal.pone.0255851https://doaj.org/toc/1932-6203As a new business form of international trade and electronic commerce, e-commerce has been a controversial topic that has attracted the attention of scholars and industry professionals. This study estimated the operating efficiency and total factor productivity (TFP) of listed e-commerce firms in China from 2015 to 2019. Three related methodologies were applied: data envelopment analysis (DEA), the Malmquist TFP index, and stochastic frontier analysis. The DEA analysis results showed that environmental variables exerted a substantial effect on technical efficiency. Most firms demonstrated effective technical efficiency after adjustment for input variables. Business-to-business firms had the highest operating efficiency, followed by business-to-consumer and production-to-consumer firms. Technical progress and scale were identified as two major factors affecting improvement in TFP. Hence, e-commerce firms should make full use of advanced technology and aim to achieve economies of scale.Sufang ZhengRabnawaz KhanPublic Library of Science (PLoS)articleMedicineRScienceQENPLoS ONE, Vol 16, Iss 8, p e0255851 (2021) |
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Medicine R Science Q Sufang Zheng Rabnawaz Khan Performance evaluation of e-commerce firms in China: Using three-stage data envelopment analysis and the Malmquist productivity index. |
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As a new business form of international trade and electronic commerce, e-commerce has been a controversial topic that has attracted the attention of scholars and industry professionals. This study estimated the operating efficiency and total factor productivity (TFP) of listed e-commerce firms in China from 2015 to 2019. Three related methodologies were applied: data envelopment analysis (DEA), the Malmquist TFP index, and stochastic frontier analysis. The DEA analysis results showed that environmental variables exerted a substantial effect on technical efficiency. Most firms demonstrated effective technical efficiency after adjustment for input variables. Business-to-business firms had the highest operating efficiency, followed by business-to-consumer and production-to-consumer firms. Technical progress and scale were identified as two major factors affecting improvement in TFP. Hence, e-commerce firms should make full use of advanced technology and aim to achieve economies of scale. |
format |
article |
author |
Sufang Zheng Rabnawaz Khan |
author_facet |
Sufang Zheng Rabnawaz Khan |
author_sort |
Sufang Zheng |
title |
Performance evaluation of e-commerce firms in China: Using three-stage data envelopment analysis and the Malmquist productivity index. |
title_short |
Performance evaluation of e-commerce firms in China: Using three-stage data envelopment analysis and the Malmquist productivity index. |
title_full |
Performance evaluation of e-commerce firms in China: Using three-stage data envelopment analysis and the Malmquist productivity index. |
title_fullStr |
Performance evaluation of e-commerce firms in China: Using three-stage data envelopment analysis and the Malmquist productivity index. |
title_full_unstemmed |
Performance evaluation of e-commerce firms in China: Using three-stage data envelopment analysis and the Malmquist productivity index. |
title_sort |
performance evaluation of e-commerce firms in china: using three-stage data envelopment analysis and the malmquist productivity index. |
publisher |
Public Library of Science (PLoS) |
publishDate |
2021 |
url |
https://doaj.org/article/deecfb6968134cd9abd6c332360da91e |
work_keys_str_mv |
AT sufangzheng performanceevaluationofecommercefirmsinchinausingthreestagedataenvelopmentanalysisandthemalmquistproductivityindex AT rabnawazkhan performanceevaluationofecommercefirmsinchinausingthreestagedataenvelopmentanalysisandthemalmquistproductivityindex |
_version_ |
1718374317085949952 |