An analysis of pharmacists' workplace patient safety perceptions across practice setting and role characteristics

Background: Lay press investigations have been published that describe pharmacist errors and the workplace environment in the community pharmacy setting. However, recent studies that explore pharmacists' perceptions of patient safety in the workplace are limited. Objectives: 1) To describe phar...

Descripción completa

Guardado en:
Detalles Bibliográficos
Autores principales: Reginald Dilliard, Nicholas E. Hagemeier, Brady Ratliff, Rebecca Maloney
Formato: article
Lenguaje:EN
Publicado: Elsevier 2021
Materias:
Acceso en línea:https://doaj.org/article/e096713d95ce4d788675545d6ceccc3f
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
id oai:doaj.org-article:e096713d95ce4d788675545d6ceccc3f
record_format dspace
spelling oai:doaj.org-article:e096713d95ce4d788675545d6ceccc3f2021-11-04T04:45:43ZAn analysis of pharmacists' workplace patient safety perceptions across practice setting and role characteristics2667-276610.1016/j.rcsop.2021.100042https://doaj.org/article/e096713d95ce4d788675545d6ceccc3f2021-06-01T00:00:00Zhttp://www.sciencedirect.com/science/article/pii/S2667276621000421https://doaj.org/toc/2667-2766Background: Lay press investigations have been published that describe pharmacist errors and the workplace environment in the community pharmacy setting. However, recent studies that explore pharmacists' perceptions of patient safety in the workplace are limited. Objectives: 1) To describe pharmacists' perceptions of workplace patient safety; 2) To compare pharmacists' perceptions of workplace patient safety across practice setting type, pharmacist roles, average hours worked per shift, and average hours worked per week. Methods: Actively licensed Tennessee pharmacists were recruited from January 1 and June 30, 2019 to complete a 13-item survey of workplace patient safety perceptions (N=1391). Descriptive statistics were calculated, and nonparametric statistical tests employed to compare differences in perceptions across practice setting type, pharmacist roles, and hours worked per shift and per week. Results: Statistically significant differences in workplace patient safety perceptions were noted across practice setting type (p values <.001) and pharmacist roles (p values <.001). The extent to which pharmacists agreed/strongly agreed that their employer provides a work environment that allows for safe patient care ranged from 29.7% of chain community pharmacists to 85% of compounding pharmacists. Fifty-two percent of staff pharmacists, 56.5% of relief pharmacists, and 58.5% of managers/pharmacists in charge agreed or strongly agreed that their employer provides a work environment that allows for safe patient care, whereas 89.3% of regional managers/directors/vice-presidents and 72.5% of clinical/specialty pharmacists indicated the same. Average hours per shift was inversely correlated with perceptions of workplace patient safety (p values <.001). Conclusion: Tennessee pharmacists' perceptions of workplace patient safety varied widely across practice setting type and pharmacist roles. Perceptions of safety were notably lower in the chain community pharmacy setting. Additional research is warranted to better understand the relationship between pharmacist perceptions and quantifiable patient safety metrics, particularly in the chain community pharmacy setting.Reginald DilliardNicholas E. HagemeierBrady RatliffRebecca MaloneyElsevierarticleCommunity pharmacyWorkplace safetyPatient safetyCommunity pharmacistPharmacy and materia medicaRS1-441ENExploratory Research in Clinical and Social Pharmacy, Vol 2, Iss , Pp 100042- (2021)
institution DOAJ
collection DOAJ
language EN
topic Community pharmacy
Workplace safety
Patient safety
Community pharmacist
Pharmacy and materia medica
RS1-441
spellingShingle Community pharmacy
Workplace safety
Patient safety
Community pharmacist
Pharmacy and materia medica
RS1-441
Reginald Dilliard
Nicholas E. Hagemeier
Brady Ratliff
Rebecca Maloney
An analysis of pharmacists' workplace patient safety perceptions across practice setting and role characteristics
description Background: Lay press investigations have been published that describe pharmacist errors and the workplace environment in the community pharmacy setting. However, recent studies that explore pharmacists' perceptions of patient safety in the workplace are limited. Objectives: 1) To describe pharmacists' perceptions of workplace patient safety; 2) To compare pharmacists' perceptions of workplace patient safety across practice setting type, pharmacist roles, average hours worked per shift, and average hours worked per week. Methods: Actively licensed Tennessee pharmacists were recruited from January 1 and June 30, 2019 to complete a 13-item survey of workplace patient safety perceptions (N=1391). Descriptive statistics were calculated, and nonparametric statistical tests employed to compare differences in perceptions across practice setting type, pharmacist roles, and hours worked per shift and per week. Results: Statistically significant differences in workplace patient safety perceptions were noted across practice setting type (p values <.001) and pharmacist roles (p values <.001). The extent to which pharmacists agreed/strongly agreed that their employer provides a work environment that allows for safe patient care ranged from 29.7% of chain community pharmacists to 85% of compounding pharmacists. Fifty-two percent of staff pharmacists, 56.5% of relief pharmacists, and 58.5% of managers/pharmacists in charge agreed or strongly agreed that their employer provides a work environment that allows for safe patient care, whereas 89.3% of regional managers/directors/vice-presidents and 72.5% of clinical/specialty pharmacists indicated the same. Average hours per shift was inversely correlated with perceptions of workplace patient safety (p values <.001). Conclusion: Tennessee pharmacists' perceptions of workplace patient safety varied widely across practice setting type and pharmacist roles. Perceptions of safety were notably lower in the chain community pharmacy setting. Additional research is warranted to better understand the relationship between pharmacist perceptions and quantifiable patient safety metrics, particularly in the chain community pharmacy setting.
format article
author Reginald Dilliard
Nicholas E. Hagemeier
Brady Ratliff
Rebecca Maloney
author_facet Reginald Dilliard
Nicholas E. Hagemeier
Brady Ratliff
Rebecca Maloney
author_sort Reginald Dilliard
title An analysis of pharmacists' workplace patient safety perceptions across practice setting and role characteristics
title_short An analysis of pharmacists' workplace patient safety perceptions across practice setting and role characteristics
title_full An analysis of pharmacists' workplace patient safety perceptions across practice setting and role characteristics
title_fullStr An analysis of pharmacists' workplace patient safety perceptions across practice setting and role characteristics
title_full_unstemmed An analysis of pharmacists' workplace patient safety perceptions across practice setting and role characteristics
title_sort analysis of pharmacists' workplace patient safety perceptions across practice setting and role characteristics
publisher Elsevier
publishDate 2021
url https://doaj.org/article/e096713d95ce4d788675545d6ceccc3f
work_keys_str_mv AT reginalddilliard ananalysisofpharmacistsworkplacepatientsafetyperceptionsacrosspracticesettingandrolecharacteristics
AT nicholasehagemeier ananalysisofpharmacistsworkplacepatientsafetyperceptionsacrosspracticesettingandrolecharacteristics
AT bradyratliff ananalysisofpharmacistsworkplacepatientsafetyperceptionsacrosspracticesettingandrolecharacteristics
AT rebeccamaloney ananalysisofpharmacistsworkplacepatientsafetyperceptionsacrosspracticesettingandrolecharacteristics
AT reginalddilliard analysisofpharmacistsworkplacepatientsafetyperceptionsacrosspracticesettingandrolecharacteristics
AT nicholasehagemeier analysisofpharmacistsworkplacepatientsafetyperceptionsacrosspracticesettingandrolecharacteristics
AT bradyratliff analysisofpharmacistsworkplacepatientsafetyperceptionsacrosspracticesettingandrolecharacteristics
AT rebeccamaloney analysisofpharmacistsworkplacepatientsafetyperceptionsacrosspracticesettingandrolecharacteristics
_version_ 1718445244038512640