A single, complete touch: Population health, the health contact center, and the patient experience
As healthcare organizations turn to population health in order to more effectively manage the health and well-being of their patients, many need to ensure that these new strategies include a directive to improve the patient experience. Fortunately, healthcare systems can turn to an existing entity w...
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Formato: | article |
Lenguaje: | EN |
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The Beryl Institute
2015
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Materias: | |
Acceso en línea: | https://doaj.org/article/e0c96fa1816f4956bda8add7148eecc6 |
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