Readiness for voice assistants to support healthcare delivery during a health crisis and pandemic

To prevent the spread of COVID-19 and to continue responding to healthcare needs, hospitals are rapidly adopting telehealth and other digital health tools to deliver care remotely. Intelligent conversational agents and virtual assistants, such as chatbots and voice assistants, have been utilized to...

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Autores principales:	Emre Sezgin, Yungui Huang, Ujjwal Ramtekkar, Simon Lin
Formato:	article
Lenguaje:	EN
Publicado:	Nature Portfolio 2020
Materias:	Computer applications to medicine. Medical informatics R858-859.7
Acceso en línea:	https://doaj.org/article/e19c0289db1e4a698f5d8d253a7a4a99
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spelling	oai:doaj.org-article:e19c0289db1e4a698f5d8d253a7a4a992021-12-02T18:02:29ZReadiness for voice assistants to support healthcare delivery during a health crisis and pandemic10.1038/s41746-020-00332-02398-6352https://doaj.org/article/e19c0289db1e4a698f5d8d253a7a4a992020-09-01T00:00:00Zhttps://doi.org/10.1038/s41746-020-00332-0https://doaj.org/toc/2398-6352To prevent the spread of COVID-19 and to continue responding to healthcare needs, hospitals are rapidly adopting telehealth and other digital health tools to deliver care remotely. Intelligent conversational agents and virtual assistants, such as chatbots and voice assistants, have been utilized to augment health service capacity to screen symptoms, deliver healthcare information, and reduce exposure. In this commentary, we examined the state of voice assistants (e.g., Google Assistant, Apple Siri, Amazon Alexa) as an emerging tool for remote healthcare delivery service and discussed the readiness of the health system and technology providers to adapt voice assistants as an alternative healthcare delivery modality during a health crisis and pandemic.Emre SezginYungui HuangUjjwal RamtekkarSimon LinNature PortfolioarticleComputer applications to medicine. Medical informaticsR858-859.7ENnpj Digital Medicine, Vol 3, Iss 1, Pp 1-4 (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	Computer applications to medicine. Medical informatics R858-859.7
spellingShingle	Computer applications to medicine. Medical informatics R858-859.7 Emre Sezgin Yungui Huang Ujjwal Ramtekkar Simon Lin Readiness for voice assistants to support healthcare delivery during a health crisis and pandemic
description	To prevent the spread of COVID-19 and to continue responding to healthcare needs, hospitals are rapidly adopting telehealth and other digital health tools to deliver care remotely. Intelligent conversational agents and virtual assistants, such as chatbots and voice assistants, have been utilized to augment health service capacity to screen symptoms, deliver healthcare information, and reduce exposure. In this commentary, we examined the state of voice assistants (e.g., Google Assistant, Apple Siri, Amazon Alexa) as an emerging tool for remote healthcare delivery service and discussed the readiness of the health system and technology providers to adapt voice assistants as an alternative healthcare delivery modality during a health crisis and pandemic.
format	article
author	Emre Sezgin Yungui Huang Ujjwal Ramtekkar Simon Lin
author_facet	Emre Sezgin Yungui Huang Ujjwal Ramtekkar Simon Lin
author_sort	Emre Sezgin
title	Readiness for voice assistants to support healthcare delivery during a health crisis and pandemic
title_short	Readiness for voice assistants to support healthcare delivery during a health crisis and pandemic
title_full	Readiness for voice assistants to support healthcare delivery during a health crisis and pandemic
title_fullStr	Readiness for voice assistants to support healthcare delivery during a health crisis and pandemic
title_full_unstemmed	Readiness for voice assistants to support healthcare delivery during a health crisis and pandemic
title_sort	readiness for voice assistants to support healthcare delivery during a health crisis and pandemic
publisher	Nature Portfolio
publishDate	2020
url	https://doaj.org/article/e19c0289db1e4a698f5d8d253a7a4a99
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Readiness for voice assistants to support healthcare delivery during a health crisis and pandemic

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