The effect of corporate social responsibility on banks’ competitive advantage: Evidence from Ethiopian lion international bank S.C

Due to globalization and technological change, the current business environment in a developing country is competitive, which requires a firm’s engagement in CSR to remain competitive. Therefore, this study examined the linkage between different dimensions of CSR engagement (customer, employee, comm...

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Autores principales:	Anteneh Mulugeta Eyasu, Demoz Arefayne
Formato:	article
Lenguaje:	EN
Publicado:	Taylor & Francis Group 2020
Materias:	bank competitive advantage csr ethiopia sem stakeholders Business HF5001-6182 Management. Industrial management HD28-70
Acceso en línea:	https://doaj.org/article/e27c40c4139546a18b91dcc6c76d9765
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spelling	oai:doaj.org-article:e27c40c4139546a18b91dcc6c76d97652021-12-02T15:59:51ZThe effect of corporate social responsibility on banks’ competitive advantage: Evidence from Ethiopian lion international bank S.C2331-197510.1080/23311975.2020.1830473https://doaj.org/article/e27c40c4139546a18b91dcc6c76d97652020-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2020.1830473https://doaj.org/toc/2331-1975Due to globalization and technological change, the current business environment in a developing country is competitive, which requires a firm’s engagement in CSR to remain competitive. Therefore, this study examined the linkage between different dimensions of CSR engagement (customer, employee, community & environmental) with the banking industry’s competitive advantage strategy and ranked the contribution of these stakeholders of CSR to their competitive advantage. The study used a cross-sectional data of 28 branches of Lion International bank of Ethiopia and analyzed using confirmatory factor analysis and structural equation model. The results showed that separate stakeholders of CSR implementation (customer, community, employee, and environment) had a positive influence on the bank’s attached elements of competitive advantage. Explicitly, the banks are more concerned about customer-based CSR and are considered the most vital factor for their competitive advantage. Conversely, banks gave the least emphasis on environment-related CSR. Hence, the bank managers should give more stress on environment-related CSR and integrating it with the firm’s business operation that might have a high impact on the firm’s competitive advantage, helping them to ensure sustainable development.Anteneh Mulugeta EyasuDemoz ArefayneTaylor & Francis Grouparticlebankcompetitive advantagecsrethiopiasemstakeholdersBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 7, Iss 1 (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	bank competitive advantage csr ethiopia sem stakeholders Business HF5001-6182 Management. Industrial management HD28-70
spellingShingle	bank competitive advantage csr ethiopia sem stakeholders Business HF5001-6182 Management. Industrial management HD28-70 Anteneh Mulugeta Eyasu Demoz Arefayne The effect of corporate social responsibility on banks’ competitive advantage: Evidence from Ethiopian lion international bank S.C
description	Due to globalization and technological change, the current business environment in a developing country is competitive, which requires a firm’s engagement in CSR to remain competitive. Therefore, this study examined the linkage between different dimensions of CSR engagement (customer, employee, community & environmental) with the banking industry’s competitive advantage strategy and ranked the contribution of these stakeholders of CSR to their competitive advantage. The study used a cross-sectional data of 28 branches of Lion International bank of Ethiopia and analyzed using confirmatory factor analysis and structural equation model. The results showed that separate stakeholders of CSR implementation (customer, community, employee, and environment) had a positive influence on the bank’s attached elements of competitive advantage. Explicitly, the banks are more concerned about customer-based CSR and are considered the most vital factor for their competitive advantage. Conversely, banks gave the least emphasis on environment-related CSR. Hence, the bank managers should give more stress on environment-related CSR and integrating it with the firm’s business operation that might have a high impact on the firm’s competitive advantage, helping them to ensure sustainable development.
format	article
author	Anteneh Mulugeta Eyasu Demoz Arefayne
author_facet	Anteneh Mulugeta Eyasu Demoz Arefayne
author_sort	Anteneh Mulugeta Eyasu
title	The effect of corporate social responsibility on banks’ competitive advantage: Evidence from Ethiopian lion international bank S.C
title_short	The effect of corporate social responsibility on banks’ competitive advantage: Evidence from Ethiopian lion international bank S.C
title_full	The effect of corporate social responsibility on banks’ competitive advantage: Evidence from Ethiopian lion international bank S.C
title_fullStr	The effect of corporate social responsibility on banks’ competitive advantage: Evidence from Ethiopian lion international bank S.C
title_full_unstemmed	The effect of corporate social responsibility on banks’ competitive advantage: Evidence from Ethiopian lion international bank S.C
title_sort	effect of corporate social responsibility on banks’ competitive advantage: evidence from ethiopian lion international bank s.c
publisher	Taylor & Francis Group
publishDate	2020
url	https://doaj.org/article/e27c40c4139546a18b91dcc6c76d9765
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The effect of corporate social responsibility on banks’ competitive advantage: Evidence from Ethiopian lion international bank S.C

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