HUMOR AND CELEBRITY USAGE IN COMMERCIALS OF BANKS

The usage of humor and celebrities in advertising is effective but also carries certain risks. When humor and celebrities are not used properly, brand image can be tarnished and negative consumer attitudes might arise. When high-involvement services like banks are in question, the usage of humor bec...

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Autor principal: Güldane ZENGİN
Formato: article
Lenguaje:DE
EN
FR
TR
Publicado: Fırat University 2019
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Acceso en línea:https://doaj.org/article/e298d392def24e4ab67f2a1a4b892ba1
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Sumario:The usage of humor and celebrities in advertising is effective but also carries certain risks. When humor and celebrities are not used properly, brand image can be tarnished and negative consumer attitudes might arise. When high-involvement services like banks are in question, the usage of humor becomes even more important. A high- involvement service is expected to convey more rational messages, and the usage of humor might disrupt this thinking process. The experiment conducted questioned the participants’ attitudes toward four banks before and after exposure to these banks’ commercials, as well as attitudes toward commercials and perceived humor. Perceived attractiveness, humorousness, trust and expertise of celebrities are also studied. This study revealed that after exposure to advertising, attitudes of the participants change in the positive direction. When attitudes toward ads are high, perceived humor is also high. There is a positive correlation between the attitudes toward ads and the celebrities’ perceived attractiveness, humorousness and trust. This study also revealed that when level of perceived attractiveness is high, he can be also perceived as humorous, even if he is not a comedian. In addition, a celebrity with high level of perceived humorousness can be perceived as an expert, even if he is not so. Therefore, it can be said that choosing the most humorous or most attractive celebrities is a useful practice to enhance the attitudes toward advertising and brand. These results support the source credibility and the source attractiveness models.