The impact of human resources policies and practices on organizational citizenship behaviors

This study aims to investigate how policies and practices in human resources (PPHR) impact organizational citizenship behaviors (OCB). The OCBs represent additional contributions from employees to their organizations and, somehow, individual actions expected in crisis s...

Descripción completa

Guardado en:
Detalles Bibliográficos
Autores principales: Joel Adame Tinti, Luciano Venelli-Costa, Almir Martins Vieira, Alexandre Cappellozza
Formato: article
Lenguaje:EN
PT
Publicado: FUCAPE Business School 2017
Materias:
Acceso en línea:https://doaj.org/article/e2b41ad6b024483ebb574c96c16ed214
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
id oai:doaj.org-article:e2b41ad6b024483ebb574c96c16ed214
record_format dspace
spelling oai:doaj.org-article:e2b41ad6b024483ebb574c96c16ed2142021-11-11T15:48:07ZThe impact of human resources policies and practices on organizational citizenship behaviors1807-734Xhttps://doaj.org/article/e2b41ad6b024483ebb574c96c16ed2142017-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=123053350006https://doaj.org/toc/1807-734XThis study aims to investigate how policies and practices in human resources (PPHR) impact organizational citizenship behaviors (OCB). The OCBs represent additional contributions from employees to their organizations and, somehow, individual actions expected in crisis scenario or changing time by managers. The theoretical basis contains Milkovich and Boudreau (1994), Dessler (2002), Demo et al. (2012), among others, to address PPHR and Handy (1978), Organ (1990) and Siqueira (2003) to OCB. We collect data from 156 employees of public, private and mixed companies located in the State of São Paulo. The results revealed significant impact from PPHR over OCB, and we evidence that only professional involvement exhibited significant relation. We also conclude that PPHR influence the dissemination of organizational image and creative suggestions from OCB factors. The results indicate suggestions where managers can act to extract, effectively, organizational citizenship behaviors from their employees.Joel Adame TintiLuciano Venelli-CostaAlmir Martins VieiraAlexandre CappellozzaFUCAPE Business Schoolarticlepeople managementpolicies and practices in human resourcesorganizational citizenship behaviorBusinessHF5001-6182ENPTBBR: Brazilian Business Review, Vol 14, Iss 6, Pp 636-653 (2017)
institution DOAJ
collection DOAJ
language EN
PT
topic people management
policies and practices in human resources
organizational citizenship behavior
Business
HF5001-6182
spellingShingle people management
policies and practices in human resources
organizational citizenship behavior
Business
HF5001-6182
Joel Adame Tinti
Luciano Venelli-Costa
Almir Martins Vieira
Alexandre Cappellozza
The impact of human resources policies and practices on organizational citizenship behaviors
description This study aims to investigate how policies and practices in human resources (PPHR) impact organizational citizenship behaviors (OCB). The OCBs represent additional contributions from employees to their organizations and, somehow, individual actions expected in crisis scenario or changing time by managers. The theoretical basis contains Milkovich and Boudreau (1994), Dessler (2002), Demo et al. (2012), among others, to address PPHR and Handy (1978), Organ (1990) and Siqueira (2003) to OCB. We collect data from 156 employees of public, private and mixed companies located in the State of São Paulo. The results revealed significant impact from PPHR over OCB, and we evidence that only professional involvement exhibited significant relation. We also conclude that PPHR influence the dissemination of organizational image and creative suggestions from OCB factors. The results indicate suggestions where managers can act to extract, effectively, organizational citizenship behaviors from their employees.
format article
author Joel Adame Tinti
Luciano Venelli-Costa
Almir Martins Vieira
Alexandre Cappellozza
author_facet Joel Adame Tinti
Luciano Venelli-Costa
Almir Martins Vieira
Alexandre Cappellozza
author_sort Joel Adame Tinti
title The impact of human resources policies and practices on organizational citizenship behaviors
title_short The impact of human resources policies and practices on organizational citizenship behaviors
title_full The impact of human resources policies and practices on organizational citizenship behaviors
title_fullStr The impact of human resources policies and practices on organizational citizenship behaviors
title_full_unstemmed The impact of human resources policies and practices on organizational citizenship behaviors
title_sort impact of human resources policies and practices on organizational citizenship behaviors
publisher FUCAPE Business School
publishDate 2017
url https://doaj.org/article/e2b41ad6b024483ebb574c96c16ed214
work_keys_str_mv AT joeladametinti theimpactofhumanresourcespoliciesandpracticesonorganizationalcitizenshipbehaviors
AT lucianovenellicosta theimpactofhumanresourcespoliciesandpracticesonorganizationalcitizenshipbehaviors
AT almirmartinsvieira theimpactofhumanresourcespoliciesandpracticesonorganizationalcitizenshipbehaviors
AT alexandrecappellozza theimpactofhumanresourcespoliciesandpracticesonorganizationalcitizenshipbehaviors
AT joeladametinti impactofhumanresourcespoliciesandpracticesonorganizationalcitizenshipbehaviors
AT lucianovenellicosta impactofhumanresourcespoliciesandpracticesonorganizationalcitizenshipbehaviors
AT almirmartinsvieira impactofhumanresourcespoliciesandpracticesonorganizationalcitizenshipbehaviors
AT alexandrecappellozza impactofhumanresourcespoliciesandpracticesonorganizationalcitizenshipbehaviors
_version_ 1718433927300907008