The impact of human resources policies and practices on organizational citizenship behaviors
This study aims to investigate how policies and practices in human resources (PPHR) impact organizational citizenship behaviors (OCB). The OCBs represent additional contributions from employees to their organizations and, somehow, individual actions expected in crisis s...
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FUCAPE Business School
2017
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oai:doaj.org-article:e2b41ad6b024483ebb574c96c16ed2142021-11-11T15:48:07ZThe impact of human resources policies and practices on organizational citizenship behaviors1807-734Xhttps://doaj.org/article/e2b41ad6b024483ebb574c96c16ed2142017-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=123053350006https://doaj.org/toc/1807-734XThis study aims to investigate how policies and practices in human resources (PPHR) impact organizational citizenship behaviors (OCB). The OCBs represent additional contributions from employees to their organizations and, somehow, individual actions expected in crisis scenario or changing time by managers. The theoretical basis contains Milkovich and Boudreau (1994), Dessler (2002), Demo et al. (2012), among others, to address PPHR and Handy (1978), Organ (1990) and Siqueira (2003) to OCB. We collect data from 156 employees of public, private and mixed companies located in the State of São Paulo. The results revealed significant impact from PPHR over OCB, and we evidence that only professional involvement exhibited significant relation. We also conclude that PPHR influence the dissemination of organizational image and creative suggestions from OCB factors. The results indicate suggestions where managers can act to extract, effectively, organizational citizenship behaviors from their employees.Joel Adame TintiLuciano Venelli-CostaAlmir Martins VieiraAlexandre CappellozzaFUCAPE Business Schoolarticlepeople managementpolicies and practices in human resourcesorganizational citizenship behaviorBusinessHF5001-6182ENPTBBR: Brazilian Business Review, Vol 14, Iss 6, Pp 636-653 (2017) |
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DOAJ |
collection |
DOAJ |
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EN PT |
topic |
people management policies and practices in human resources organizational citizenship behavior Business HF5001-6182 |
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people management policies and practices in human resources organizational citizenship behavior Business HF5001-6182 Joel Adame Tinti Luciano Venelli-Costa Almir Martins Vieira Alexandre Cappellozza The impact of human resources policies and practices on organizational citizenship behaviors |
description |
This study aims to investigate how policies and practices in human resources (PPHR) impact organizational citizenship behaviors (OCB). The OCBs represent additional contributions from employees to their organizations and, somehow, individual actions expected in crisis scenario or changing time by managers. The theoretical basis contains Milkovich and Boudreau (1994), Dessler (2002), Demo et al. (2012), among others, to address PPHR and Handy (1978), Organ (1990) and Siqueira (2003) to OCB. We collect data from 156 employees of public, private and mixed companies located in the State of São Paulo. The results revealed significant impact from PPHR over OCB, and we evidence that only professional involvement exhibited significant relation. We also conclude that PPHR influence the dissemination of organizational image and creative suggestions from OCB factors. The results indicate suggestions where managers can act to extract, effectively, organizational citizenship behaviors from their employees. |
format |
article |
author |
Joel Adame Tinti Luciano Venelli-Costa Almir Martins Vieira Alexandre Cappellozza |
author_facet |
Joel Adame Tinti Luciano Venelli-Costa Almir Martins Vieira Alexandre Cappellozza |
author_sort |
Joel Adame Tinti |
title |
The impact of human resources policies and practices on organizational citizenship behaviors |
title_short |
The impact of human resources policies and practices on organizational citizenship behaviors |
title_full |
The impact of human resources policies and practices on organizational citizenship behaviors |
title_fullStr |
The impact of human resources policies and practices on organizational citizenship behaviors |
title_full_unstemmed |
The impact of human resources policies and practices on organizational citizenship behaviors |
title_sort |
impact of human resources policies and practices on organizational citizenship behaviors |
publisher |
FUCAPE Business School |
publishDate |
2017 |
url |
https://doaj.org/article/e2b41ad6b024483ebb574c96c16ed214 |
work_keys_str_mv |
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