What's Playing in Your Waiting Room? Patient and Provider Stress and the Impact of Waiting Room Media

Patients enter the healthcare space shouldering a lot of personal stress. Concurrently, health care providers and staff are managing their own personalstressors as well as workplace stressors. As stress can negatively affect the patient–provider experience and cognitive function of both individuals,...

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Autor principal:	David A. Fryburg MD
Formato:	article
Lenguaje:	EN
Publicado:	SAGE Publishing 2021
Materias:	Medicine (General) R5-920
Acceso en línea:	https://doaj.org/article/e2d1e49dddd64bc99ede54c4bb8e8cee
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spelling	oai:doaj.org-article:e2d1e49dddd64bc99ede54c4bb8e8cee2021-12-01T23:05:56ZWhat's Playing in Your Waiting Room? Patient and Provider Stress and the Impact of Waiting Room Media2374-374310.1177/23743735211049880https://doaj.org/article/e2d1e49dddd64bc99ede54c4bb8e8cee2021-11-01T00:00:00Zhttps://doi.org/10.1177/23743735211049880https://doaj.org/toc/2374-3743Patients enter the healthcare space shouldering a lot of personal stress. Concurrently, health care providers and staff are managing their own personalstressors as well as workplace stressors. As stress can negatively affect the patient–provider experience and cognitive function of both individuals, it is imperative to try to uplift the health care environment for all. Part of the healthcare environmental psychology strategy to reduce stress often includes televisions in waiting rooms, cafeterias, and elsewhere, with the intent to distract the viewer and make waiting easier. Although well-intentioned, many select programming which can induce stress (eg, news). In contrast, as positive media can induce desirable changes in mood, it is possible to use it to decrease stress and uplift viewers, including staff. Positive media includes both nature media, which can relax and calm viewers and kindness media, which uplifts viewers, induces calm, and promotes interpersonal connection and generosity. Careful consideration of waiting room media can affect the patient–provider experience.David A. Fryburg MDSAGE PublishingarticleMedicine (General)R5-920ENJournal of Patient Experience, Vol 8 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Medicine (General) R5-920
spellingShingle	Medicine (General) R5-920 David A. Fryburg MD What's Playing in Your Waiting Room? Patient and Provider Stress and the Impact of Waiting Room Media
description	Patients enter the healthcare space shouldering a lot of personal stress. Concurrently, health care providers and staff are managing their own personalstressors as well as workplace stressors. As stress can negatively affect the patient–provider experience and cognitive function of both individuals, it is imperative to try to uplift the health care environment for all. Part of the healthcare environmental psychology strategy to reduce stress often includes televisions in waiting rooms, cafeterias, and elsewhere, with the intent to distract the viewer and make waiting easier. Although well-intentioned, many select programming which can induce stress (eg, news). In contrast, as positive media can induce desirable changes in mood, it is possible to use it to decrease stress and uplift viewers, including staff. Positive media includes both nature media, which can relax and calm viewers and kindness media, which uplifts viewers, induces calm, and promotes interpersonal connection and generosity. Careful consideration of waiting room media can affect the patient–provider experience.
format	article
author	David A. Fryburg MD
author_facet	David A. Fryburg MD
author_sort	David A. Fryburg MD
title	What's Playing in Your Waiting Room? Patient and Provider Stress and the Impact of Waiting Room Media
title_short	What's Playing in Your Waiting Room? Patient and Provider Stress and the Impact of Waiting Room Media
title_full	What's Playing in Your Waiting Room? Patient and Provider Stress and the Impact of Waiting Room Media
title_fullStr	What's Playing in Your Waiting Room? Patient and Provider Stress and the Impact of Waiting Room Media
title_full_unstemmed	What's Playing in Your Waiting Room? Patient and Provider Stress and the Impact of Waiting Room Media
title_sort	what's playing in your waiting room? patient and provider stress and the impact of waiting room media
publisher	SAGE Publishing
publishDate	2021
url	https://doaj.org/article/e2d1e49dddd64bc99ede54c4bb8e8cee
work_keys_str_mv	AT davidafryburgmd whatsplayinginyourwaitingroompatientandproviderstressandtheimpactofwaitingroommedia
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What's Playing in Your Waiting Room? Patient and Provider Stress and the Impact of Waiting Room Media

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