Evaluation of User Reactions and Verification of the Authenticity of the User’s Identity during a Long Web Survey

Web surveys are very popular in the Internet space. Web surveys are widely incorporated for gathering customer opinion about Internet services, for sociological and psychological research, and as part of the knowledge testing systems in electronic learning. When conducting web surveys, one of the is...

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Autores principales:	Evgeny Nikulchev, Alexander Gusev, Dmitry Ilin, Nurziya Gazanova, Sergey Malykh
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	reaction time to interface elements web surveys web polls random clickers long questionnaires Technology T Engineering (General). Civil engineering (General) TA1-2040 Biology (General) QH301-705.5 Physics QC1-999 Chemistry QD1-999
Acceso en línea:	https://doaj.org/article/e7a5810f54d3459a8a10e4c6d86f4565
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spelling	oai:doaj.org-article:e7a5810f54d3459a8a10e4c6d86f45652021-11-25T16:43:09ZEvaluation of User Reactions and Verification of the Authenticity of the User’s Identity during a Long Web Survey10.3390/app1122110342076-3417https://doaj.org/article/e7a5810f54d3459a8a10e4c6d86f45652021-11-01T00:00:00Zhttps://www.mdpi.com/2076-3417/11/22/11034https://doaj.org/toc/2076-3417Web surveys are very popular in the Internet space. Web surveys are widely incorporated for gathering customer opinion about Internet services, for sociological and psychological research, and as part of the knowledge testing systems in electronic learning. When conducting web surveys, one of the issues to consider is the respondents’ authenticity throughout the entire survey process. We took 20,000 responses to an online questionnaire as experimental data. The survey took about 45 min on average. We did not take into account the given answers; we only considered the response time to the first question on each page of the survey interface, that is, only the users’ reaction time was taken into account. Data analysis showed that respondents get used to the interface elements and want to finish a long survey as soon as possible, which leads to quicker reactions. Based on the data, we built two neural network models that identify the records in which the respondent’s authenticity was violated or the respondent acted as a random clicker. The amount of data allows us to conclude that the identified dependencies are widely applicable.Evgeny NikulchevAlexander GusevDmitry IlinNurziya GazanovaSergey MalykhMDPI AGarticlereaction time to interface elementsweb surveysweb pollsrandom clickerslong questionnairesTechnologyTEngineering (General). Civil engineering (General)TA1-2040Biology (General)QH301-705.5PhysicsQC1-999ChemistryQD1-999ENApplied Sciences, Vol 11, Iss 11034, p 11034 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	reaction time to interface elements web surveys web polls random clickers long questionnaires Technology T Engineering (General). Civil engineering (General) TA1-2040 Biology (General) QH301-705.5 Physics QC1-999 Chemistry QD1-999
spellingShingle	reaction time to interface elements web surveys web polls random clickers long questionnaires Technology T Engineering (General). Civil engineering (General) TA1-2040 Biology (General) QH301-705.5 Physics QC1-999 Chemistry QD1-999 Evgeny Nikulchev Alexander Gusev Dmitry Ilin Nurziya Gazanova Sergey Malykh Evaluation of User Reactions and Verification of the Authenticity of the User’s Identity during a Long Web Survey
description	Web surveys are very popular in the Internet space. Web surveys are widely incorporated for gathering customer opinion about Internet services, for sociological and psychological research, and as part of the knowledge testing systems in electronic learning. When conducting web surveys, one of the issues to consider is the respondents’ authenticity throughout the entire survey process. We took 20,000 responses to an online questionnaire as experimental data. The survey took about 45 min on average. We did not take into account the given answers; we only considered the response time to the first question on each page of the survey interface, that is, only the users’ reaction time was taken into account. Data analysis showed that respondents get used to the interface elements and want to finish a long survey as soon as possible, which leads to quicker reactions. Based on the data, we built two neural network models that identify the records in which the respondent’s authenticity was violated or the respondent acted as a random clicker. The amount of data allows us to conclude that the identified dependencies are widely applicable.
format	article
author	Evgeny Nikulchev Alexander Gusev Dmitry Ilin Nurziya Gazanova Sergey Malykh
author_facet	Evgeny Nikulchev Alexander Gusev Dmitry Ilin Nurziya Gazanova Sergey Malykh
author_sort	Evgeny Nikulchev
title	Evaluation of User Reactions and Verification of the Authenticity of the User’s Identity during a Long Web Survey
title_short	Evaluation of User Reactions and Verification of the Authenticity of the User’s Identity during a Long Web Survey
title_full	Evaluation of User Reactions and Verification of the Authenticity of the User’s Identity during a Long Web Survey
title_fullStr	Evaluation of User Reactions and Verification of the Authenticity of the User’s Identity during a Long Web Survey
title_full_unstemmed	Evaluation of User Reactions and Verification of the Authenticity of the User’s Identity during a Long Web Survey
title_sort	evaluation of user reactions and verification of the authenticity of the user’s identity during a long web survey
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/e7a5810f54d3459a8a10e4c6d86f4565
work_keys_str_mv	AT evgenynikulchev evaluationofuserreactionsandverificationoftheauthenticityoftheusersidentityduringalongwebsurvey AT alexandergusev evaluationofuserreactionsandverificationoftheauthenticityoftheusersidentityduringalongwebsurvey AT dmitryilin evaluationofuserreactionsandverificationoftheauthenticityoftheusersidentityduringalongwebsurvey AT nurziyagazanova evaluationofuserreactionsandverificationoftheauthenticityoftheusersidentityduringalongwebsurvey AT sergeymalykh evaluationofuserreactionsandverificationoftheauthenticityoftheusersidentityduringalongwebsurvey
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Evaluation of User Reactions and Verification of the Authenticity of the User’s Identity during a Long Web Survey

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