Interventions performed by community pharmacists in one Canadian province: a cross-sectional study

Stephanie W Young, Lisa D Bishop, Amy ConwaySchool of Pharmacy, Memorial University of Newfoundland, St John's, Newfoundland and Labrador, CanadaPurpose: Interventions made by pharmacists to resolve issues when filling a prescription ensure the quality, safety, and efficacy of medication...

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Autores principales: Young SW, Bishop LD, Conway A
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Publicado: Dove Medical Press 2012
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spelling oai:doaj.org-article:e8a2d5419402460d96cf82905697f6822021-12-02T11:53:40ZInterventions performed by community pharmacists in one Canadian province: a cross-sectional study1176-63361178-203Xhttps://doaj.org/article/e8a2d5419402460d96cf82905697f6822012-12-01T00:00:00Zhttp://www.dovepress.com/interventions-performed-by-community-pharmacists-in-one-canadian-provi-a11695https://doaj.org/toc/1176-6336https://doaj.org/toc/1178-203XStephanie W Young, Lisa D Bishop, Amy ConwaySchool of Pharmacy, Memorial University of Newfoundland, St John's, Newfoundland and Labrador, CanadaPurpose: Interventions made by pharmacists to resolve issues when filling a prescription ensure the quality, safety, and efficacy of medication therapy for patients. The purpose of this study was to provide a current estimate of the number and types of interventions performed by community pharmacists during processing of prescriptions. This baseline data will provide insight into the factors influencing current practice and areas where pharmacists can redefine and expand their role.Patients and methods: A cross-sectional study of community pharmacist interventions was completed. Participants included third-year pharmacy students and their pharmacist preceptor as a data collection team. The team identified all interventions on prescriptions during the hours worked together over a 7-day consecutive period. Full ethics approval was obtained.Results: Nine student–pharmacist pairs submitted data from nine pharmacies in rural (n = 3) and urban (n = 6) centers. A total of 125 interventions were documented for 106 patients, with a mean intervention rate of 2.8%. The patients were 48% male, were mostly ≥18 years of age (94%), and 86% had either public or private insurance. Over three-quarters of the interventions (77%) were on new prescriptions. The top four types of problems requiring intervention were related to prescription insurance coverage (18%), drug product not available (16%), dosage too low (16%), and missing prescription information (15%). The prescriber was contacted for 69% of the interventions. Seventy-two percent of prescriptions were changed and by the end of the data collection period, 89% of the problems were resolved.Conclusion: Community pharmacists are impacting the care of patients by identifying and resolving problems with prescriptions. Many of the issues identified in this study were related to correcting administrative or technical issues, potentially limiting the time pharmacists can spend on patient-focused activities.Keywords: pharmaceutical care, pharmacy, medications, Canada, prescriptions, drug-related problemsYoung SWBishop LDConway ADove Medical PressarticleTherapeutics. PharmacologyRM1-950ENTherapeutics and Clinical Risk Management, Vol 2012, Iss default, Pp 415-421 (2012)
institution DOAJ
collection DOAJ
language EN
topic Therapeutics. Pharmacology
RM1-950
spellingShingle Therapeutics. Pharmacology
RM1-950
Young SW
Bishop LD
Conway A
Interventions performed by community pharmacists in one Canadian province: a cross-sectional study
description Stephanie W Young, Lisa D Bishop, Amy ConwaySchool of Pharmacy, Memorial University of Newfoundland, St John's, Newfoundland and Labrador, CanadaPurpose: Interventions made by pharmacists to resolve issues when filling a prescription ensure the quality, safety, and efficacy of medication therapy for patients. The purpose of this study was to provide a current estimate of the number and types of interventions performed by community pharmacists during processing of prescriptions. This baseline data will provide insight into the factors influencing current practice and areas where pharmacists can redefine and expand their role.Patients and methods: A cross-sectional study of community pharmacist interventions was completed. Participants included third-year pharmacy students and their pharmacist preceptor as a data collection team. The team identified all interventions on prescriptions during the hours worked together over a 7-day consecutive period. Full ethics approval was obtained.Results: Nine student–pharmacist pairs submitted data from nine pharmacies in rural (n = 3) and urban (n = 6) centers. A total of 125 interventions were documented for 106 patients, with a mean intervention rate of 2.8%. The patients were 48% male, were mostly ≥18 years of age (94%), and 86% had either public or private insurance. Over three-quarters of the interventions (77%) were on new prescriptions. The top four types of problems requiring intervention were related to prescription insurance coverage (18%), drug product not available (16%), dosage too low (16%), and missing prescription information (15%). The prescriber was contacted for 69% of the interventions. Seventy-two percent of prescriptions were changed and by the end of the data collection period, 89% of the problems were resolved.Conclusion: Community pharmacists are impacting the care of patients by identifying and resolving problems with prescriptions. Many of the issues identified in this study were related to correcting administrative or technical issues, potentially limiting the time pharmacists can spend on patient-focused activities.Keywords: pharmaceutical care, pharmacy, medications, Canada, prescriptions, drug-related problems
format article
author Young SW
Bishop LD
Conway A
author_facet Young SW
Bishop LD
Conway A
author_sort Young SW
title Interventions performed by community pharmacists in one Canadian province: a cross-sectional study
title_short Interventions performed by community pharmacists in one Canadian province: a cross-sectional study
title_full Interventions performed by community pharmacists in one Canadian province: a cross-sectional study
title_fullStr Interventions performed by community pharmacists in one Canadian province: a cross-sectional study
title_full_unstemmed Interventions performed by community pharmacists in one Canadian province: a cross-sectional study
title_sort interventions performed by community pharmacists in one canadian province: a cross-sectional study
publisher Dove Medical Press
publishDate 2012
url https://doaj.org/article/e8a2d5419402460d96cf82905697f682
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