Factors affecting employee job satisfaction: A comparative study of conventional and Islamic insurance

This paper attempts to investigate the factors that affect job satisfaction of sales agents from Islamic (Hereafter; Takāful) and conventional insurance of Pakistan using Herzberg two-factor motivation theory. Using multi-stage stratified random sampling, we received a total of 318 usable responses...

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Autores principales:	Khalil-Ur Rahman, Waheed Akhter, Saad Ullah Khan
Formato:	article
Lenguaje:	EN
Publicado:	Taylor & Francis Group 2017
Materias:	shari’ah perception takāful insurance job satisfaction herzberg hygiene motivators pakistan Business HF5001-6182 Management. Industrial management HD28-70
Acceso en línea:	https://doaj.org/article/e9637094c69542d7a2fd4e0fb83ebc8a
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spelling	oai:doaj.org-article:e9637094c69542d7a2fd4e0fb83ebc8a2021-12-02T14:35:46ZFactors affecting employee job satisfaction: A comparative study of conventional and Islamic insurance2331-197510.1080/23311975.2016.1273082https://doaj.org/article/e9637094c69542d7a2fd4e0fb83ebc8a2017-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2016.1273082https://doaj.org/toc/2331-1975This paper attempts to investigate the factors that affect job satisfaction of sales agents from Islamic (Hereafter; Takāful) and conventional insurance of Pakistan using Herzberg two-factor motivation theory. Using multi-stage stratified random sampling, we received a total of 318 usable responses (185 from family Takāful and 133 from life insurance). A multiple regression and hierarchal regression model including 11 hygiene–motivational factors were used to examine job satisfaction in the presence of moderating factor Shari’ah perception. The outcomes regarding Herzberg two-factor theory were entirely distinctive between those two direct sales groups with the presence of moderating variable Shari’ah perception. Without moderating the effect of Shari’ah perception, family Takāful and conventional life insurance full-time direct sales agents demonstrated that hygiene factors and motivational factors were both more effective indicators of job satisfaction in Pakistani context. While checking the moderating effect in the presence of moderating variable Shari’ah perception, family Takāful sales agents are satisfied with hygiene factors where the motivators are not significantly affected by Shari’ah perception. On the other hand, conventional life insurance sales agents have no concern with Shari’ah perception.Khalil-Ur RahmanWaheed AkhterSaad Ullah KhanTaylor & Francis Grouparticleshari’ah perceptiontakāfulinsurancejob satisfactionherzberghygienemotivatorspakistanBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 4, Iss 1 (2017)
institution	DOAJ
collection	DOAJ
language	EN
topic	shari’ah perception takāful insurance job satisfaction herzberg hygiene motivators pakistan Business HF5001-6182 Management. Industrial management HD28-70
spellingShingle	shari’ah perception takāful insurance job satisfaction herzberg hygiene motivators pakistan Business HF5001-6182 Management. Industrial management HD28-70 Khalil-Ur Rahman Waheed Akhter Saad Ullah Khan Factors affecting employee job satisfaction: A comparative study of conventional and Islamic insurance
description	This paper attempts to investigate the factors that affect job satisfaction of sales agents from Islamic (Hereafter; Takāful) and conventional insurance of Pakistan using Herzberg two-factor motivation theory. Using multi-stage stratified random sampling, we received a total of 318 usable responses (185 from family Takāful and 133 from life insurance). A multiple regression and hierarchal regression model including 11 hygiene–motivational factors were used to examine job satisfaction in the presence of moderating factor Shari’ah perception. The outcomes regarding Herzberg two-factor theory were entirely distinctive between those two direct sales groups with the presence of moderating variable Shari’ah perception. Without moderating the effect of Shari’ah perception, family Takāful and conventional life insurance full-time direct sales agents demonstrated that hygiene factors and motivational factors were both more effective indicators of job satisfaction in Pakistani context. While checking the moderating effect in the presence of moderating variable Shari’ah perception, family Takāful sales agents are satisfied with hygiene factors where the motivators are not significantly affected by Shari’ah perception. On the other hand, conventional life insurance sales agents have no concern with Shari’ah perception.
format	article
author	Khalil-Ur Rahman Waheed Akhter Saad Ullah Khan
author_facet	Khalil-Ur Rahman Waheed Akhter Saad Ullah Khan
author_sort	Khalil-Ur Rahman
title	Factors affecting employee job satisfaction: A comparative study of conventional and Islamic insurance
title_short	Factors affecting employee job satisfaction: A comparative study of conventional and Islamic insurance
title_full	Factors affecting employee job satisfaction: A comparative study of conventional and Islamic insurance
title_fullStr	Factors affecting employee job satisfaction: A comparative study of conventional and Islamic insurance
title_full_unstemmed	Factors affecting employee job satisfaction: A comparative study of conventional and Islamic insurance
title_sort	factors affecting employee job satisfaction: a comparative study of conventional and islamic insurance
publisher	Taylor & Francis Group
publishDate	2017
url	https://doaj.org/article/e9637094c69542d7a2fd4e0fb83ebc8a
work_keys_str_mv	AT khalilurrahman factorsaffectingemployeejobsatisfactionacomparativestudyofconventionalandislamicinsurance AT waheedakhter factorsaffectingemployeejobsatisfactionacomparativestudyofconventionalandislamicinsurance AT saadullahkhan factorsaffectingemployeejobsatisfactionacomparativestudyofconventionalandislamicinsurance
_version_	1718391105326678016

Factors affecting employee job satisfaction: A comparative study of conventional and Islamic insurance

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